Residing in villages and households is one of the work of social workers. Below is a compilation of some guidelines for the first month of a social worker's residence in a village (household), which I hope will be helpful to you!
I. Settling in
When social workers go to a new community, face unfamiliar service recipients, and face a brand new team, they can try to make these preparations during the first stage of their residency in the village, so that they and their team can quickly settle in and carry out their work.
(1) personal body and mind settlement:
1. Psychological settlement: positive and optimistic attitude towards life and work; stimulate their curiosity about the community, ask more questions, listen more, think more, and mobilize their five senses to feel the community. In the face of the village residents and team members, always remind themselves to do active communication, sincere sharing.
2. Physical Settlement: Settle down in your own place, solve your personal needs, and quickly adapt to the living environment. Find your own relatively comfortable space in the social work station (living space and office space, private space and public **** space, etc.), and try to positively see your relationship with the social work station space (e.g., try to ask yourself how you feel in the social work station, whether you feel relaxed and at ease; what actions you can put into action to do some debugging).
3. Mindfulness: Look back to the beginning and try to talk to your own expectations, what are my expectations, and why did I choose to be a social worker in the first place? What do I expect to happen in this new environment? Try to record the conversation in writing (or any other way you are comfortable with) or share it with your peers.
4. Keep a journal. Try to keep a daily journal of what you see, what you hear, what you ask, and how you feel about your presence in the village, and what you think about during your visits to the community and your contact with the residents.
5. Share your feelings. Try to share your feelings about the daily work process within the team: the topics to be shared will not only include the information collected, but also the feelings and perplexities of the workers themselves during the process.
(2) Settlement of the team
1. People within the team get to know each other, familiarize themselves with each other, and try to reach a preliminary **** knowledge (**** knowledge includes awareness **** knowledge, we work as a team, the expectations of the team, the expectation of the **** with the work of the life; **** knowledge of the action, we are in the early stages, how to act together, walk the community, etc.).
2. Into the village, the team can first docked in the village committee / neighborhood committee or the corresponding village docking person, informed of what time will begin to be stationed, and strive for other aspects of support, such as whether you can go into the village together with the village, with the introduction of the basic situation of the village, introduced to recognize the village of the key people, and so on; stationed in the village team stationed in the village, the team together with the organization of the social work station, to solve the basic needs of the members of the team in the work of life The team will also walk with the local counterparts (general village committees / neighborhood committees / full-time and part-time actors) together in the community, but also the team itself (or team members familiar with the situation of the village within the team) to carry out a "community walk", the initial understanding of the basic situation of the community, the village has a preliminary understanding of the village in the initial cognitive.
3. Team gatherings, cohesive team **** knowledge, good team building. Team members from time to time to convene a team party, the initial team to reach an internal agreement / regulations, such as the basic division of labor within the team, the selection of the temporary head of the team, responsible for convening team meetings, leading the team to *** with the action; logistical aspects of the division of labor and cooperation, in the life of how to settle the team to eat and live in the face of the life of the possible existence of some of the discomfort, such as the living / office conditions of the simple, living habits do not adapt to, team The team needs to create opportunities for everyone to express their imagination about the living and working conditions of the team and to take actions together to improve/promote the quality of the team's life and work. The team ****together develops an action plan and shares it in a timely manner after the action is taken. Team gathering to discuss the theme, can start from these aspects: First, at the level of understanding, to understand the team, the village work expectations; Second, at the level of action, the development of the team's plan of action; in action, the team to support each other to encourage, share the feelings of the process of action, **** with the face and solve the difficulties encountered in the course of the action; Third, in terms of the team, the initial formation of the team life and work of the division of labor and other agreements; Third, in terms of the team, the initial formation of the team life and work of the The division of labor and other agreements; four, to promote the relationship between team members, sharing personal life / work experience, etc..
These processes are the process of team members bonding with each other, team members need to hold a positive, open mind with others *** with the challenges, *** with the search for solutions, mutual trust, sincere communication. The process of going through the process together is also the process of growing up with the team.
Settling into a good team is about how team members **** with each other to promote the relationship connection, how team members from the individual level to make some action to promote a good team formation.
II. Community Relationship Building
Social workers building relationships with people and their communities is a good start to social work practice. All social workers need to have a good plan or process to define their relationship with the community and build basic trust. There are two main categories of relationships that need to be established in the process of focusing on the village (residence) and household, the first is the trust relationship with ordinary villagers (residents), and the other is the relationship with the local government, village committees, schools, villagers' organizations, community leaders, and other community organizations and people with significant influence.
The most fundamental aspect of all relationship building is the understanding and definition of one's own role, that is, the understanding and dissemination of the "Two Hundred Social Workers". Second, the "active" and committed attitude. To do "five to" (heart, mouth, hands, eyes, feet), "three with" (with food, living and labor), into the community.
There are no fixed guidelines for social workers to integrate into the community and build up a good relationship of trust with the villagers/residents. However, the following methods can be used for reference:
- Community walks and general conversations. Through community walks, social workers can "get acquainted" with villagers/residents, visit every corner of the community through community walks, and have general conversations with villagers/residents through community walks. The social workers in the villages can go to the fields, stores, public places and other places where the villagers gather to observe and record the living conditions of the villagers, e.g., what are the public places in the community? Where do village/residents like to gather? What kind of people gather in these places? What do people usually do when they gather? What do people talk about? Through general conversations, casual conversations with villagers/residents, and family stories, these ways can bring both parties closer and eliminate the sense of distance between them. The social workers in the villages/habitats have a plan to go into the community and get in touch with the people in the community in the early stage of their stay in the villages/habitats; in the course of the community walks, they take the initiative to "strike up a conversation" with the villagers/residents, start general conversations, try to talk to them about their families, and start from the points of their interest.
- Household interviews. Only by going into the homes can social workers gain a deeper understanding of the daily lives of the villagers and get in touch with the service users. Household interviews can start with a general conversation, and then gradually go deeper and deeper to conduct in-depth interviews with the villagers/residents. In the early stage, social workers can make friends with more villagers/residents through acquaintances or by themselves, led by village committee members/local counterparts/key persons in the community/team members who are familiar with the situation in the community, or led by villagers they have made friends with in the community line, so as to go into the households to chat/interview.
- Visit key people in the village. Village/resident cadres, community elders, economic elites, religious leaders, etc. are all key people in the village/residence. Social workers in the village should be good at making good relationships with them and gaining their support. But at the same time, it is also important to be aware of the power relationships involved.
-Participate in the recreational activities of the village/residents. Through specific activities and the village / residents mixed face familiar, to establish the initial relationship, such as together to participate in the village / residents of the cultural and recreational activities, such as dancing together square dance, together with the elderly and chess, and children to play games together and other activities.
In the process of integrating into the community and building relationships with the residents, the first step is to start a conversation with the village/residents to open up the topic of conversation and eliminate the village/residents' guardedness. Here are a few things you can do to start chatting/interviewing with villagers/residents: 1. Say something you believe they might be interested in; 2. Look for something to talk about based on the surrounding environment (either inside the house or outdoors) to get the conversation started; 3. Communicate with them at their level so they can "get it," and elicit a sustained response from them. And can cause them to continue to respond; 4. appropriate questioning and follow up questions, rather than collecting information with a strong purpose of cross-examination; 5. know when to listen and when to talk, do not rush to interrupt; 6. in the same time to say only one thing; 7. let them talk; 8. sense their feelings, and respond appropriately through the language, movement, expression; 9. let them feel that you are listening to them seriously; let them know that they are interested in you and in you and in them. Let them know that they are important to you and to this community; 10. open-ended questions that provoke them to talk more and trigger their thoughts; 11. affirm and praise them; 12. refrain from arguing with them; 13. listen more than talk; 14. don't be in a hurry to give promises you can't make; 15. if you don't know the answer, express it honestly or tell them the result later. When chatting/interviewing with villagers/residents, it is important to face yourself and the other party with sincerity. Sincerity on the one hand means to be true to yourself and to know yourself; when asking questions or initiating a conversation, you can perceive that you really want to know, not purely for the sake of "data collection" for the purpose of interview/chatting, and express your curiosity and concern for the topic; on the other hand, respect the other party. On the other hand, respect each other, learn to listen, appropriate affirmation and response, do not rush to interrupt, do not argue, or jump to judgment; let the other party feel that you are "seriously" listening to him. The village worker should be sincere, enthusiastic and respectful in dealing with the village/residents.
In the first month of the village (residence) household stage, for ordinary villagers (people), it is recommended that social workers visit about 80% of the villagers (residents) in their households. Can be used in street contact, household communication, participation in village activities and other forms; for community organizations and other relations of the proposal, it is recommended that a systematic inventory of formal and informal organizations related to the community, influential people, through planned visits to establish a basic understanding of mutual trust.
When visiting villagers, make necessary notes on what you learn and how the interviews are conducted.
Three basic community reports and community maps
Familiarity with and understanding of the community is the foundation of the work. It is recommended that social workers complete a report on the basic situation of the community and hand-draw a community map from the following aspects within the first month.
1. Background information
2. Characteristics and lifestyles of community residents
3. Analysis of community units, organizations and power
4. Community needs and problems
5. Community resources
6. Suggestions on possible directions of intervention
Specific reference can be made to the reference report and the community map provided by the Project Office.
IV. Team Building
The village team needs to work and live together in the village. Whether the team members can adapt to each other as soon as possible, whether the members can be well cohesive **** knowledge, grind the team's relationship, for the subsequent can *** with the work, *** with life will have an important impact. It is recommended that the team in the village carry out the following aspects of team building in the first month:
1. The team **** with the development of this month's action plan.
2. Initially determine the division of labor and responsibilities of the team. This includes selecting an interim team leader and defining his or her responsibilities. At the initial stage, it is recommended that the team in the division of work temporarily not to assign the work to a specific person (i.e., which work by who is responsible for the completion of), the use of *** with the development of action schedule, and then *** with the action of the way to carry out the work. The progress of the work is followed up by the interim head/regional center in collaboration.
3. Initial development of the team's work mechanism (recommended in the team after a period of work bonding). Such as meetings/communication mechanisms (expectations of how the regional center communicates with the village site, the need for regular meetings, work summary, work plan meetings or work progress meetings, etc.), financial mechanisms, other aspects of the mechanism.
4. Team meetings: It is recommended that in the early stages of the team, the team use irregular gatherings to meet and communicate more. At this stage: the goal of the team meeting focuses on promoting team cohesion **** knowledge, grinding team work style; stabilize the village work team. Team meetings are well recorded, and some meetings/actions invite the regional center team/part-time actors to participate.
V. How to introduce yourself to the village/residents
Given the different situations in different places, the village/residents have different levels of understanding of social workers, the village/residential team needs to be flexible in introducing themselves when visiting the community and interviewing residents.
The introduction of the social worker's identity is, on the one hand, a process of deepening the community's understanding of the social worker, and, on the other hand, a process by which the social worker comes into contact with the village/residents. In the process of contact with the community residents, it will certainly involve the introduction of identity, such as "Who are you (village social workers), in what capacity to introduce themselves, is the Civil Affairs Bureau sent here? Or are you government officials? Or are you volunteers?" "What is a social worker?" "What are they here for?" .
When introducing themselves, social workers generally use active identification/indirect (other people's) introduction to identify themselves to the village/residents. The following ways are provided for reference:
1. A name tag is made by the Home Affairs Department for each social worker in the village.
2. Invite village officials/people familiar with the social worker to lead the household/community visit and be introduced by others on their behalf.
3. Do a good job of publicizing the Double Hundred in the community, using posters in the villages/communities or posting them on government bulletin boards to publicize the Double Hundred and the social workers in the villages/habitats. Such as through the village / neighborhood committees in the community in the public **** place, has been the form of announcement to the community people informed of the Double Hundred matters and the development of village social worker services, or even can be posted on the list of village social workers, and inform the public, the village social workers after the development of services, and so on.