Required facilities and equipment,
Operating procedures, operating standards and instructions
①
Main way, distribution tickets, sweeping, plug-in, set up consulting points, looking for allied businesses, the network propaganda
②
Write a leaflet, the format: position (such as, fitness consultant) - phone - name
③
Location time, time: afternoon Phone number - name
③
Location time, time: afternoon (3:00-5:00), sweeping the floor, inserting the car, set up a consulting point, looking for alliance business.
Evening (5:30-8:00pm): Ticket distribution, car insertion.
Location: crowded shopping malls, flyovers, residential buildings, parks.
4
Targeted groups, by age: highest quality: 25-35 years old, medium quality: 18-25 years old 45-60 years old, low quality: under 18 years old, over 60 years old.
By dress code: watches, clothes, shoes, jewelry, handbags, cell phones.
By behavioral color: sluggish type (slow reflection, dull eyes) impatient type (hurry, talk fast) cordial type (kind, polite, good affinity) rigorous type (cautious, serious, conservative) bold type (casual, generous, cheerful)
⑤
Remarks,
,Trainer,Department Head,Store Manager,Tracking
Examination and Evaluation Score ,,,,
Signature ,,,,
Assessment scores are categorized as A, B, and C. This evaluation after the trainer and special supervisor scored A and above can operate their own production. After the store manager assessment A and above can enter the trainer selection. Tracking for in the assessment after the A, from time to time assessment, if found not in line with the standards of A, cancel the assessment results.
Shortcut system - shortcut system: original documents
Fitness industry more than 90% of the original material
Fitness industry more than 60% of the origin of the trainer
Required facilities and equipment,
Operating procedures, operating standards and instructions
①
1. opening statement and action,XX, Hello! Fitness swimming, interested in understanding . (How to greet customers)
1, (hand over the leaflet), we are still in the promotion activities, this is our VIP reservation coupon.
2, so-and-so, how are you? Our clubhouse is the best place to give back.
②
Movement, handing out tickets action: smile, polite,
Gesture: peer, side handing out tickets (hand slightly bent)
Posture: relaxed, natural.
③
The language of handing out tickets1,Example 1: Easily Accepted
A: XX, hello, fitness and swimming, interested in learning about it,
B: What do you guys do there?2. what kind of programs do you have there?
A Our club covers an area of more than 20,000 square meters and has.
B: Do you have yoga there?
A: Why don't you go over there now and find out?
B: I don't have time now, I'll find out some other time.
A: I won't bother you for too long. We have a VIP reservation ticket today, so I'll reserve one for you. You register here, your name and contact information. It's all right.
B: No problem
6
The language of handing out tickets 2, Example 2: Focusing on the preferential type
A: Hello you come over here to shop today? Today, our mall is doing a lot of discounts, and you've come at the right time.
B: Who are you? I'm sorry, I'm sorry, I'm sorry.
A: I am the fitness consultant of this square sports hall XX, see you also dressed very fashionable, would like to invite you to participate in the discount and free experience activities we organized.
B: What kind of activity? Where is it?
A: We are a comprehensive sports hall with fitness, swimming, spa, dry steam, wet steam, sauna and other projects, just behind the square, today in order to celebrate the holiday specially organized a large-scale feedback discount activities. The company is also organizing a large-scale feedback campaign to celebrate the festival.
B: So how much is swimming now?
A: Now swimming is cheap, on average four or five dollars a day, special discounts special discounts.
B: Then go over there now and find out.
Required facilities and equipment,
Operating procedures, operating standards and instructions
①
Dispatch language 3,Example 3: common type
A: So you are interested in fitness?
B: General (interested).
A: Well, today, since I have the honor to meet you, (Mr.) Miss you leave me a your contact information, or when we have your favorite course to arrange for you to experience it.
B: No, I'll go there myself when I have time.
A: This is the case, we XX fitness fitness swimming pool is also a membership area, if you rush to visit to visit or try the class then it will be more cumbersome, delay your valuable time, so we give you a good preparation in advance, you see when you have time, we will make an appointment on the good ah!
B: I'll think about it again.
A: You may also understand some of our prices are not set in stone, if we have activities price concessions I also convenient to call or send a text message to inform you ah!
B: Let's talk about it then.
A: Don't, you see why you should miss such an opportunity if you have this realization! Besides, it's going to be about our personal performance, so just leave me one, and I promise not to bother you with random calls! Our current price is not **** yuan, the original has been reduced to **** yuan, but that activity lasted only two days, you usually where will know when we reduce the price of it? If you are really satisfied with the time to do a membership card of their own can also save a lot of money it! I'm not sure if you're going to be able to get it right!
②
Payment of tickets language 4, example four: difficult type
A: XX Hello, I am XX fitness XX, may I ask you have fitness?
B: (impatient) no!
A: Then are you interested in discussing your health together?
B: No
A: Then you see this is okay, delay your time for a minute, I briefly introduce you?
B: Speechless ............ silence
A: It's like this, our club covers an area of more than 20,000 square meters, with fitness, swimming, spa, dry steam, wet steam, sauna, as well as the preferential activities that we hold.
B: (impatient) There's not much time ah, I have something to go.
A: XX I know you are very busy, do not bother you for too long, it just so happens that I have with me a VIP reservation coupon, leave one for you. Some other day you will find time to come over to the sports hall to find me, I will give you a detailed introduction, okay? Please register your name and contact information here.
B: No need.
A: XX, as long as you have this voucher, you can experience any program for free in our sports hall. If you don't need it, you can give it to your family or friends to participate. It's a rare opportunity.
B: I've said no!
A: XX I think you just take it, a piece of paper will not take up too much space for you, if one day you remember to come, you can take this coupon over to play it.
③
Distribute tickets language 5, example five: intention type
A: XX Hello, fitness swimming interested in understanding.
B: 1, what do you do there? 2, what projects do you have
A: Our club covers an area of more than 20,000 square meters, fitness, swimming, spa, dry steam, wet steam, sauna, etc.
B: (heard the fitness) do you have to do yoga?
A: Yes, our club has more than thirty kinds of dance, like Latin dance, belly dance, yoga, pedal exercise, Pilates.
B: (heard swimming) How much do you charge for swimming?
A: We are now doing promotional activities, swimming is only a thousand dollars a year (with vague low price to attract customers)
B: a thousand how much?
A: (Do not answer the price positively) We now have a lot of discount packages, you can go to our club to learn more. I'm not sure if you're interested, this is our experience coupon, you do not prevent these two days to come over to visit experience, our club's environment is very good.
B: Well, good.
A: Then you help me sign this, with this coupon before the end of this month, you can bring your family and friends over to experience for free.
B: Hey, good. （
A: When you come over, you can call me and make an appointment.
Shortcut System - Shortcut System: Original Documentation
The originator of more than 90% of the information in the fitness industry
The birthplace of more than 60% of the trainers in the fitness industry