What should I do if the total number of trips of hello owners decreases?

The solution to this situation is as follow:

1. Optimize service quality: ensure to provide high-quality service experience, including vehicle safety, comfort and cleanliness. Pay attention to vehicle maintenance, repair or replace defective vehicles in time, and improve customer satisfaction.

2. Reduce the price and promotional activities: consider adjusting the rental price of vehicles and formulate flexible charging strategies, such as renting by the hour or launching preferential activities. In addition, the utilization rate can be improved through promotional activities such as discount coupons and member discounts.

3. Expand service scope and market share: explore new target groups or markets, such as expanding service coverage or adding new car-using scenarios, such as traveling around cities and renting cars for business. This can attract more potential users and improve the utilization rate.