1. Investigation Report Template
In recent years, with the rapid development of China's economy and the improvement of people's living standards, the car has gradually become an important tool for people's daily life transportation. Cars bring us a lot of transportation convenience at the same time, but also bring us pain. Road traffic accidents have become one of the main causes of people's accidental casualties. Therefore, we did a survey on traffic safety in the city streets.
We surveyed some pedestrians on the road. Many people are not strangers to traffic rules and some traffic knowledge. But through our open and secret investigation, we found that many people don't obey the traffic rules. Whether they are pedestrians or drivers, they walk freely on the road, ignoring the vehicles or pedestrians in front of them. In fact, this is the source of traffic accidents.
In fact, the popularization of traffic safety knowledge among elementary school students is also very important, because nowadays, the development of society is getting faster and faster, and the number of motor vehicles is also increasing. Most of the accidents are on elementary school students who don't know the traffic rules. Moreover, through our investigation, in our Shangrao County, there are also many elementary school students who do not follow traffic rules. The way to let them know that traffic rules must be obeyed is for schools and parents to work together to educate elementary school students about traffic safety, and just tell them some important traffic rules and traffic knowledge.
2. Survey report template
I. Basic situation
20xx express service satisfaction survey covers all provincial capitals, municipalities directly under the Central Government and the larger volume of courier business **** 50 cities, specifically including: Beijing, Tianjin, Shijiazhuang, Taiyuan, Shenyang, Dalian, Harbin, Shanghai, Nanjing, Suzhou, Hangzhou, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Chongqing, Chengdu, Kunming, Xi'an, Lanzhou, Urumqi, Ningbo, Hohhot, Changchun, Nanning, Haikou, Guiyang, Lhasa, Xining, Yinchuan, Zhuhai, Shantou, Wuxi, Changzhou, Yangzhou, Xuzhou, Jinhua, Shaoxing, Wenzhou, Quanzhou, Dongguan, Foshan, and Zhongshan. . The courier brands surveyed were the top 10 companies in terms of business volume and good service level in 20xx, including: Postal EMS, SF Express, Shentong Express, Yuantong Express, Rhyme Express, China Express, Home Delivery Express, Bestway Express, Daily Express, and Youshou Express. The survey utilized computer-assisted telephone interviews and express time limit inquiries: among them, XX valid samples were obtained from telephone interviews, and XX valid samples were obtained from time limit inquiries.
Second, the results of the survey
The survey shows that the overall satisfaction with the express service in 20xx was 72.7 points, an increase of 1.0 points compared to 20xx, and the service level of the industry has been steadily improving. Among them, public satisfaction was 77.1 points, up 2.6 points from 2019, contributing 1.33 points to overall satisfaction; time measurement satisfaction was 68.3 points, down 0.7 points from 20xx, contributing -0.33 points to overall satisfaction. The overall satisfaction score of the brand is in the following order: SF Express, Postal EMS, Yuantong Express, Shentong Express, Rhyme Express, China Express, Daily Express, Bestway Express, Home Express and Youshou Express; among them, SF Express scored more than 80 points, Postal EMS and Yuantong Express scored more than 75 points.
Public satisfaction, acceptance and collection link satisfaction exceeded 80 points, respectively, 85.2 points, 84.7 points, respectively, compared with 2019 to enhance 3.9 points, 1.7 points; delivery and after-sales link exceeded 70 points, respectively, 76.3 points, 71.0 points, respectively, compared with 2019 to enhance 3.8 points, 7.1 points. The phenomenon of "focusing on the front but not the back" of express delivery service has been alleviated, but there is still room to further narrow the service gap.
In the acceptance segment, the acceptance satisfaction of ordinary telephone is 85.9 points, 3.3 points higher than in 20xx; the acceptance satisfaction of customer service hotline is 82.0 points, 1.3 points higher than in 20xx. Enterprises with better performance include SF Express, Postal EMS, Bestway and Rhyme Express. Users are dissatisfied with the low connection rate of the customer service hotline of some enterprises, the complexity of the ordering operation and the poor service attitude.
In the collection link, the collection service satisfaction performance, scored 88.9 points; door-to-door time limit satisfaction progress is obvious, compared with 20xx to improve 2.4 points; the satisfaction of the courier cost is only 74.9 points, significantly lower than the score of the other indicators, indicating that the user's sensitivity to the price of the courier is high. The enterprises with better performance in the collection link are Bestway, SF Express, Daily Express and China Express.
In the delivery link, the delivery quality performance, scored 85.6 points; delivery confirmation satisfaction progress is obvious, compared with the 20xx year to improve 5.5 points, but at the same time is still the delivery link in the satisfaction score of the lowest indicators, satisfaction is only 65.9 points, the delivery link better performance of the enterprises are SF Express, Yuantong Express, Shentong Express, postal EMS. users for some courier enterprises The user is dissatisfied with some courier companies' inability to provide delivery confirmation services.
In the after-sales link, the query service satisfaction performance, with a score of 80.0 points, but also the after-sales link to improve the most obvious indicators, compared with the 20xx year to improve 5.8 points; complaint service is still the after-sales link in the satisfaction evaluation of the lowest indicators, the score of only 49.5 points, the quality of the complaint service is still to be improved. The enterprises with better performance in the after-sales link are SF Express, Yuantong Express, Yunda Express and China Express.
The main factors that consumers consider when choosing an express brand are, in order, timeliness (38.9%), price (38.0%) and service (24.7%).
From the type of problems reflected by consumers and the reasons for complaints about courier companies, express delays are still the main problem of the current courier companies, to ensure that the express time is still the key to improve the service of the courier companies.
From the user's habit of using express delivery, 48.3% of the respondents called the local network of courier companies or courier cell phone orders, and the proportion of users who chose the official website of the courier company to express the single number of the user inquires also reached 62.0%. In terms of the place of signing for express delivery, the office reception is still the first choice of users, with a proportion of 41.5%.
The survey also shows that in 20xx, the balance of services in the express industry has been enhanced, the public image of the express industry has been steadily improving, and public expectations have further become rational; the degree of matching between public satisfaction and time measurement satisfaction has been improved, and the balance between the user's subjective evaluation and the actual completion of corporate timeframes has been continuously strengthened; affected by the improvement of after-sales satisfaction, the balance between the front and rear ends of express services has been improved The gap between regional service levels has narrowed.
3. Survey Report Template
How can grassroots women's organizations serve women and children? How will the needs of women and children be realized and satisfied? And how to make women and children have a higher level of access and happiness? In recent years, the ** town women's federation actively explore, the establishment of town, village, school three-level linkage mechanism, the women's federation organization, women and children tightly linked together, a better realization of the women's federation of the "joint" function.
First, the basic situation of women and children in the town of **
** Town is located in the northeast corner of ** County, north of ** City ** County ** Town, east of ** City ** County ** Township, with an area of XX square kilometers, *** there are X households, X.X million people, of which the children left behind X households, orphans XX households, single-parent families X households, left behind the women's households for X households. Most of the men go out, while the women stay at home to bring up the children and take care of the elderly. These left-behind women work in the fields when they are busy, but have basically nothing to do in their spare time, so how should they be guided? How can they be guided? How can they find things for them to do? How can children from single-parent families receive a good education? How to make left-behind children and orphans live in the arms of their parents, play with fashionable toys and use fashionable stationery like other children? To this end, we are actively exploring to better serve the left-behind women and children.
Second, the work carried out
1, the town and village Women's Federation organization to fully understand the actual situation of women and children, to grasp the needs, classification and good management. Town Women's Federation organizations give full play to the role of village women's committees, the village left behind women and children, orphans, single-parent families, especially poor left behind women and children, a comprehensive mapping of each household, registers, and effectively grasp the situation of women and children left behind in the village, so that the bottom line is clear, the situation is clear, based on the establishment of the rural left behind women and children's information base, by strengthening the dynamic management of women and children left behind, and to understand and solve the problems faced by these families in time. By strengthening the dynamic management of left-behind women and children, we are able to understand and solve the problems facing these families in a timely manner. We also make full use of the power of the news media to publicize the good policies that benefit the people, and provide relevant enrichment projects with low investment and quick results, so that migrant workers can start their own businesses at home, thus reducing the number of left-behind women and children, and further safeguarding the stability of the society and the family. In view of the actual situation that most of the left-behind women lack funds and projects for entrepreneurship, the Agricultural and Commercial Bank of China has increased the efforts of credit promotion and post promotion for women's entrepreneurship and employment to increase the entrepreneurial employment opportunities for left-behind women and further promote the stability of left-behind family relations. Up to now, has organized women to participate in network entrepreneurship training X times, training women X more than people, to achieve entrepreneurial employment personnel X people, concentrated in the shop store category project XX people, embroidery processing project XX people, bags, clothing processing driven XX people, hundreds of grocery items and other projects XX people.
2, school-level, village-level innovative activity carriers, give full play to the function of the position. Town primary and secondary schools in order to better serve left-behind children, orphans and other children in distress, set up a warm station in the school, expanding the carriers and platforms for left-behind children's care, in the warm station, the teachers are like mothers, caring for every visiting student, their life, learning encountered in the confusion, careful guidance, the identification of children in distress X more than a one-on-one counseling, to guide them to a healthy and happy Growing up. The villages give full play to the various female representatives of the villages, such as capable and large households, old party members, etc., and make use of the women's and children's homes and women's rights protection stations in the villages to strengthen the education and guidance of the left-behind women and children, publicize the relevant laws and regulations to the left-behind women, carry out practical technical training, help the left-behind women improve their physical and mental qualities, and enhance their abilities to become rich, and deepen the service of safeguarding the rights of left-behind women and children, and carry out the psychological and emotional guidance, marriage and family relationship adjustment, etc., for the left-behind women. It also deepens the rights protection services for left-behind women and children, provides psychological and emotional counseling and marriage and family relationship adjustment for left-behind women, effectively strengthens the humanistic care for them, and carries out a variety of cultural and recreational activities through the establishment of various platforms such as square dance teams and women's entrepreneurship and employment support groups, so as to let the left-behind women and children actively participate in them, and to enrich the spiritual and cultural life of left-behind women and children. Up to now, the town of XX villages, there have been X villages to establish square dance team, there are X more than left-behind women to participate in, XX villages have established women's entrepreneurship and employment support group, absorbing female entrepreneurial rich XX more than, breeding households XX more than, more effective for women's entrepreneurship and employment services.
3, all kinds of female representatives volunteer to participate in the care of left-behind women and children in the activities, as far as possible to give help. Town and village women's organizations to actively mobilize social forces, improve the care system for women and children left behind, and actively put the enthusiasm for public welfare, willing to serve others women's volunteer organizations mobilized, regular visits to visit the families of women and children left behind, emotional care, action support, etc.; the establishment of rural women's mutual aid groups, in the left-behind women's concentration of the establishment of mutual aid groups, so that they are production to help each other, mutual help in life, mental On the **** comfort; organization of village women's council director, women's council members, women's representatives, rich women, farming households, etc. living in poverty and the old, weak, sick and disabled and other special difficulties of left-behind women and families to carry out fixed-point, focused on helping to solve the practical problems of production and life.
Third, the next step of the work intends
1 village-level women's organizations continue to increase the left-behind women's entrepreneurship and employment guidance services, through the township organization of observation activities, and neighboring villages to compare, and effectively identify projects suitable for the development of the village, and actively mobilize entrepreneurial intentions of young couples to return to their hometowns to start their own businesses, and actively coordinate the resources of all parties, eligible women's entrepreneurial employment to help simplify the approval procedures, and provide a variety of preferential policies, to provide a variety of preferential policies. Approval procedures, to provide a variety of preferential policies, and give full play to the village and the town of advanced models to lead, demonstrate, radiate, drive the role of mobilizing the majority of women to work hard to become rich and dare to start their own business confidence and determination.
2 town, village and school organizations to effectively increase the left-behind children, orphans and other children in need of care, timely understanding of the children's living and learning conditions, timely help.
3 town and village women's federations to summarize and promote successful experience in a timely manner, to create a good atmosphere to carry out care for left-behind women and children. Actively mobilize the participation of left-behind women and children and family enthusiasm, summarize and promote the work in a timely manner, good practices, good experience, and vigorously publicize the emergence of advanced models, for left-behind women and children to create a good social atmosphere for the sustainable development.
4. Investigation report template
On the recent years, with the rapid development of the economy in various regions, the problem of environmental pollution is also becoming more and more serious, the protection of the environment, to maintain the ecological balance of each of our citizens to fulfill their responsibilities and obligations, but also in order to the better development of society is an important initiative!
What is the environment? From a philosophical point of view, the so-called environment mainly refers to all the situations and conditions around the subject we are studying. For human beings, the environment is a combination of all external conditions in which people live and can influence them. Human life can not be separated from a good environment, in the course of millions of years of human history, the environment plays a huge role in creating human civilization and progress.
Atmospheric resources, water resources, land resources, etc., are the material basis for human survival; and forest resources, mineral resources, and other resources for the continuous development of human beings to provide material, creating a high degree of human civilization on Earth. However, while human beings develop and utilize environmental resources, they also create a series of environmental problems for their own living environment.
There are many pollutants around us that pollute the environment, such as: a large number of waste products, plastic bags (also known as white trash), disposable wooden chopsticks, disposable lunch boxes, peelings and paper scraps. There is no doubt that pollutants are harmful to the environment. For example, the rotting carcasses of animals affect environmental hygiene and breed bacteria. Hotels, restaurants think very hygienic disposable wooden chopsticks, after the use of randomly thrown, affecting the cityscape, damage to the environment.
Now, like our Liutong Township, Qingxiang Township, recently the power grid department have removed the use of water spray machines. The use of water jets has worsened the pollution of the environment, polluting water resources and jeopardizing people's health. Human activities cause a large amount of industrial, agricultural and domestic waste to be discharged into the water, which pollutes the water. Another example is to say, our northern Bohai Bay by industrial, printing and dyeing factory waste discharge a large number of fish and shrimp deaths, regional farmers in Shanghai fishing, fish body contains a large number of chemical substances on people's health hazards. According to statistics, at present, the world's annual sewage discharged into the rivers, lakes and oceans of more than 420 billion cubic meters of sewage, polluted 5.5 trillion cubic meters of fresh water, which is equivalent to more than 14% of the total global runoff. 1984 promulgated by the Chinese People's Republic of China * * * and the State of the Law on the Prevention and Control of Water Pollution for the "Water Pollution" under the definition of a clear, namely Water due to the intervention of a substance, which leads to its chemical, physical, biological or radioactive characteristics of the change, thereby affecting the effective use of water, endangering human health or damage to the ecological environment, resulting in the deterioration of water quality phenomenon known as water pollution. Water pollution has two categories: one is natural pollution; the other is man-made pollution. Currently the greater harm to the water body is man-made pollution. Water pollution can be divided into chemical pollution, physical pollution and biological pollution according to the different impurities of pollution.
Recently, I found that the government department, Changyi Sanitation Bureau began to vigorously improve the environment, along the street to identify sources of pollution, Qingxiang Street also placed a fixed point of convenient garbage cans, replacing the original garbage around the street, the stench of the situation. Each village began to rectify the pollution sources in the village environment, so that the streets and villages have a new look! And this is not the main, more important is that each of us consciously protect the environment, to protect the home we rely on, in order for us more of our future generations, set a good example, laying a good foundation, so that our homes are more beautiful, more colorful!
So what! The environment and our lives are closely related to the protection of environmental health from me, from now on: do not spit; do not litter; discarded batteries and plastic bags to be dealt with; more planting, do not trample on the lawn; do not pollute the water. It is our responsibility to protect the environment! Look at your action!
Suggestions: plastic bottles in the family life can be made into decorations, recyclable items can be sold, in exchange for money to buy practical things is not very good? Disposable wooden chopsticks disinfected and cleaned can be made into decorations, you can also open a small store to make a lot of money! You can turn waste into treasure, make your mood more comfortable, make your mind more pure, and make your family more cozy!
5. Investigation report template
The Longshan River used to be very clear, but now it is full of sewage and the river is full of garbage. What's going on here? With this question, I went to the river with the payment of a survey report.
Investigation
We went to the river and took a close look. We found two sewage discharge pipes and there were some unidentified creatures that looked like fish and insects. We also observed the surroundings, the plants were growing thickly, but there were very many dead fish in the water and a lot of garbage.
Analysis
1. The river is clear all year round, and there are very few dead fish, and it doesn't smell that bad, and there isn't much garbage. So as a general rule, it shouldn't stink so much and die so much. And in fact it's awful!
2. I found out from my research that a section of the creek is under a highway, and there are a lot of vehicles coming and going on the highway. There are many doing business near the creek and this river is very close to this them.
Conclusion
The reasons for the abnormal pollution of the creek are:
1. Some people casually throw garbage into the river, spit, and shake cigarette wipes. The water in the river gets dirty, so it is polluted.
2. Some factories have no place to discharge their used sewage, so they lead a pipe to the river. Because of the discharge of wastewater, the creek became polluted.
3. Because of the sewage in the river, some fish are poisoned to death by drinking the sewage directly, and some die by eating the red, unidentified organisms that are contaminated. The stench from the dead fish polluted the river.
4. When some children play by the river and want to pee, they urinate and defecate in the river. The river becomes very stinky because of the urine.
All kinds of signs show that the creek is polluted, mostly caused by human factors, and has a lot to do with the discharge of sewage. If people eat the poisoned fish, the consequences can be imagined.