Ground floor area: about 25,000-30,000m2
The hotel has about 250-300 guest rooms (the area of hotel rooms is calculated according to 90-100 square meters/room, including the area of guest rooms and all the hotel ancillary services and facilities, etc. *** built part of the area)
The floor plan layout and functions should satisfy the requirements of the "four-star" standard of the hotel management company
One, the hotel general design requirements
It is recommended that the four-star hotel be set on the main road. "Four-star" standard requirements
A hotel overall design requirements
It is recommended that the four-star hotel is set on the main road as the main entrance and exit of the hotel.
Four-star hotel rooms
The hotel should be functionally divided into reasonable, background music system.
The presidential suite should be set up on a floor with less noise impact, and it is recommended to have an independent outdoor resting platform.
The architectural design should be favorable to the economic requirements of sales and later property management, and facilitate later maintenance;
Construction materials are selected to be energy-saving, sound insulation materials, and meet the requirements of fire rating.
Satisfy the requirements of environmental protection and energy saving. The design standard is based on the latest national energy-saving standards.
Full use of energy-saving materials to reduce the use of energy consumption.
To maximize the use of indigenous materials, effective cost control.
II. Requirements for the relationship with commercial and office buildings
Relative independence should be ensured under the condition that the building shape and sense of space are in harmony with commercial and office buildings;
The appearance of the building has the characteristics of a public building, and the need for energy conservation and environmental protection should be emphasized;
The selection of the building's main entrance, the transportation system, and the equipment system should be relatively independent, and interference with the commercial buildings should be minimized as much as possible. interference with business, it is recommended that the main entrance and exit are set on the main road.
Three, the first floor of the building
Lobby should be grand and luxurious, unique style, elegant decorations, sufficient light, smooth and comfortable flow of people in the plane and vertical traffic
Lobby area should be more than 500 square meters, spacious atmosphere, and reception capacity
Lobby is recommended to deal with the pick-up
with the size of the hotel, the appropriate general service desk; and Set up luggage room near the entrance and service stairs;
Set up guest resting place in the non-operating area
The foyer and the main public **** area have access ramps for the disabled, and there are special restrooms or toilets for the disabled, which can provide special services for the disabled
There is a safe for valuables in the lobby which is opened by the hotel and the guests at the same time, and the safe is located in a safe and hidden location to protect the privacy of the guests
The lobby is recommended to be treated with open space. Guests' privacy
Set up banquet display.
Fourth, guest rooms and standard floor
Guest room area 34-37 square meters
Standard floor plan design as neat and simple as possible.
Guest rooms include standard rooms, suites, suites, suites, the proportion of 5% of the total room, 10% of the guest rooms for the connecting room, there should also be a room for the disabled, the room equipment to meet the general requirements of the disabled living and living.
Calculated according to 300 rooms:
Room type Number of rooms Proportion of area (㎡)
Standard king-size room 15050%35
Standard double room 13545%35
Disabled person's room 20.67% 35
Executive suite 11 3.67% 45
Luxury Suite 2 0.67% 105
Floor occupancy is not less than 85% (floor suite floor area/floor floor area);
Guest rooms consist of four main areas: entrance area, sleep-study area, bathroom wet area bathroom dry area, and closet/changing area (Layout and floor plan will vary according to the size and shape of the overall opening structure.)
Suites must also have a minimum of the above four areas and, depending on the overall size, consider the following layout: guest powder room, separate dining area, separate kitchen/pantry/food room; separate living area, separate study area
Guest rooms: equipped with color television sets and closed-circuit television studio system.
Guest rooms should have very effective anti-noise and soundproofing measures.
The net height of the corridor in the guest room area is not less than 2.4 meters.
All public **** area materials, components and methods of assembly and construction shall ensure that fire protection requirements are met.
The standard floor is required to set up the logistic service room and cleaning room and cloth path.
At a minimum, each guest room must be equipped with cold and hot air supply ducts. Multi-room suites must be equipped with the same remote control in open locations and separate remotes in private rooms.
Fifth, the hotel supporting functions
The hotel supporting functions should include: business center, meeting rooms, restaurants, banquet halls, gymnasiums, swimming pools, supermarkets, multi-purpose halls, infirmary, logistical rooms and so on.
Meeting facilities include:
-With a number of small and medium-sized meeting rooms, there are at least 200 people (300 square meters) meeting 3-5 conference halls, with a net height of at least 3 meters and equipped with checkroom; VIP meeting room 1 (60 square meters) and its own restrooms
Four-star hotel Restaurant
--With specialized copy room
--Simultaneous interpretation facilities (at least 4 languages)
--With teleconferencing Facilities
- With on-site audio-visual broadcasting system
- With computers and projectors for rental
Hotel Restaurant/Banquet Hall:
- The catering function is very important. -Food and beverage function is very important, in addition to serving hotel guests, but also to take into account the external business, in the layout and the organization of the flow should be convenient for internal and external use of the flow of people, usually arranged in the podium on the ground floor near the courtyard, in addition, the top floor of the high-rise hotels is also the layout of the restaurant and the bar is also a suitable location. In the configuration, should consider the number of guest rooms, the size of the banquet hall, the load capacity of other facilities, as well as the scale of the existing catering facilities in the surrounding area, to find the entry point of catering design in the hotel. In different areas of the hotel, there are full-time restaurants, Chinese restaurants, western restaurants, bars and cafes. The more advanced and large-scale restaurants, the larger their per capita area.
Small banquet hall about 50 to 100 square meters, medium-sized 200 square meters, large banquet hall area of up to 500 to 700 square meters. Large banquet hall design should take into account the flexible division and overall use, with a special banquet kitchen, the interior is usually column-free space, the net height of more than 5 meters. In addition, because of the need to store a large number of furniture and props, storage space generally accounted for 20 to 25% of the area of the ballroom, its location needs to be easy to move, fast turnaround can increase the efficiency of the use of the ballroom.
Banquet hall and kitchen storage between the service line arrangement affects the efficiency of the service, must be completely separated from the guest flow, which has two types of organization, one is the axis of the service line, the size of the banquet hall around the service line arrangement, the service line is shorter; the other is the axis of the guest line arrangement of the size of the banquet hall, the service line along the periphery of the set, the service line is longer. Guests in the use of the ballroom, the line of sight can not directly see the logistics part, so usually in the door to the service area for staggered treatment or aisle for the turn. Banquet hall should have enough space in front of the area, each hall of the anteroom preferably independent arrangement, with a checkroom and information desk, and a clear signage system to promote the use of the fluency.
--The total number of dining seats corresponds to the reception capacity of the rooms
--There is a lobby bar with more than 40 seats
--There is a coffee bar Tea room, bakery
--There is a high-class Western restaurant with reasonable layout and luxurious decoration, equipped with a specialized Western kitchen
--There is a Chinese restaurant with reasonable layout and luxurious decoration
. --Executive Lounge over 200 square meters
--All-day Dining Room about 100-120 seats
Hotel Business Facilities:
--Business Center
--Additional Business Facilities -Business Center
-Telephone booths, negotiation rooms, etc.
-International Internet service should be provided
-. -Translation, interpretation and full-time secretarial services shall be provided
--Typing, photocopying, faxing
Public **** and recreational facilities:
--Multi-function hall
--Cabaret hall, karaoke hall or KTV room, chess and cards room, library
--Gym, massage room, sauna (SPA), indoor swimming pool (at least 40 square meters), outdoor swimming pool (at least 100 square meters), Billiard room, etc.
--Beauty salon
--Baby care and children's entertainment room
--Malls, selling daily necessities for traveling, travel souvenirs, handicrafts and other commodities
Logistic rooms:
--Banquet kitchen/staff kitchen/kitchen preparation room/delivery kitchen/food storage/washing area/delivery area
--Laundry room/fabric room /Fabric Room
--Staff Office/Furniture Storage/Staff Locker Shower, etc.
--Operation Administration Office
-- Electrical and Mechanical Equipment Room
--Parking lot with more than 100 parking spaces
Equipment
Elevator configuration should be at or close to the comfort standard, with one guest elevator and two independent staff elevators for every 70 rooms;
Provision of 24-hour hot water;
The number of elevators should be configured in such a way that the peak waiting time does not exceed 30 seconds;
Public telephones;
Power generation system;
Elevator lobbies and elevators and escalators
Shuttle elevators in high-rise buildings of 30 floors or more must be analyzed by elevator experts.
Hotels with more than 300 rooms and/or 17 floors or more require a separate study to determine elevator, capacity and speed requirements.
Passenger elevators must meet the requirements of up to 3 meters, the door opening size of not less than 1.2 meters (W) * 2.5 meters (H), freight elevator door opening size of 1.8 meters (W) * 2.5 meters (H)
Considering the disabled elevator set up humane and reasonable; at the same time, to meet the requirements of the national norms related to barrier-free design.
Stairs, elevator safety systems and escape devices should be considered. Entrance security system and elevator monitoring system should be compatible with the building intelligent management system of the whole building.
The maximum inclination angle of the escalator is 30 degrees, and the flat section is two steps.
3 Design Criteria Edit
Standards
I. Reasonable layout of the hotel
1. Reasonable division of functions;
2. Facilities are easy to use and safe.
Two, internal and external decoration using high-grade, luxury materials, exquisite craftsmanship, with outstanding style.
Three, the public **** information graphic symbols in the hotel in line with LB/T 001.
Four, there is a central air-conditioning (except for villa-type resorts), and all areas are well ventilated.
V. There are computerized management systems compatible with the hotel's star rating.
Sixth, there is a background music system.
Seven, the anteroom (*** 21)
1. spacious area, appropriate to the reception capacity;
2. luxurious atmosphere, unique style, elegant decorations, color coordination, sufficient light;
3. with the size of the hotel, the star level of the general service desk;
4. general service desk with Chinese and English signs, set up the reception of the sub-sections The general service desk has Chinese and English signs, and is set up in separate sections for reception, inquiry and checkout, with staff on duty 24 hours a day;
5. Provide message service;
6. Provide one-time bill checkout service (except for commodities);
7. Provide credit card service;
8. Provide foreign currency exchange service for 18 hours;
9. Provide promotional materials for hotel service items at the general service desk, hotel Price lists, Chinese and English city traffic maps, national tourist traffic maps, city and national tourist attractions, all kinds of transportation schedules, newspapers and magazines that are suitable for the guests;
10. 18 hours to directly accept domestic and international room reservations, and can be booked on behalf of the other hotel rooms in China;
11. There is a safe for the hotel and the guests to open at the same time the valuables. Safe deposit box location is safe, hidden, can protect the privacy of the guests;
12. There is a doorman answering the door, 18 hours to welcome the guests;
13. There is a full-time baggage handler, with a special baggage car, 24 hours to provide baggage services. There is a small luggage storage place;
14. There is a duty manager, 24 hours to receive guests;
15. There is a lobby manager, 18 hours in the front lobby service;
16. In the non-operating area of the guest resting place;
17. Provide in-store tracing service
18. Provide valet booking and arranging rental car service;
20. Services can be provided in at least two foreign languages (English is the required language). A variety of instructions and services with the text at least in English and Chinese at the same time;
21. switchboard operator at least 2 foreign languages (English is the required language) to provide telephone services for guests.
Eight, guest rooms (***21 items)
1. At least 40 (sets) of rooms available for rent;
2. 70% of the area of the guest rooms (excluding bathrooms) is not less than 20 square meters;
3. Luxurious decorations, with luxurious upholstered beds, writing desks, closets and racks, coffee tables, chairs or simple sofas, bedside tables, bedside lamps, Table lamps, floor lamps, full-length mirrors, luggage racks and other senior supporting furniture. The interior is covered with high-quality carpets, or high-quality wooden floors. The use of area lighting and the purpose of good lighting;
4. A bathroom, equipped with a high-grade flush bucket, vanity (equipped with a basin, vanity mirror), bathtub with a shower head (a separate shower can be without a shower head), equipped with shower curtains, clotheslines. Effective anti-slip measures. The bathroom is decorated with luxurious building materials for floor and wall, with elegant and soft colors, with zoned lighting and good illumination for the purpose. There is a good exhaust system, 110/220V power socket, and a telephone sub-machine. Equipped with hair dryer, 24 hours supply of cold and hot water;
5. There are direct dialing domestic and international long-distance telephone. There are instructions for use and a city telephone book beside the telephone;
6. There are color TV sets, audio equipment, and closed-circuit TV broadcasting system. There are no less than 16 broadcasting channels, including satellite TV programs or self-organized programs, with channel instructions and program listings. The broadcasting content should be in accordance with the regulations of the Chinese government. Self-organized programs have at least 2 channels and are broadcast not less than 2 times a day, with the end of broadcasting time in the evening not earlier than 1:00 a.m.;
7. Single rooms;
8. Suites;
9. Deluxe suites with at least 3 openings;
10. Rooms for the disabled, which are equipped with equipment that can satisfy the general requirements of the disabled for their life;
11. There are stationery supplies appropriate to the hotel's own star rating. There are hotel service guides, price lists, accommodation regulations, introduction of tourist attractions in the city, the city's tourism and transportation maps, and newspapers and magazines appropriate to the guests;
12. Rooms and bathrooms are fully tidied up once a day, and bed linen and pillowcases are changed every day, and guest supplies and consumables are replenished, and at the request of the guests, they can always go into the rooms to clean and tidy up and replenish the guest supplies and consumables;
13. Provide night bed service, good night card, flowers or gifts;
14. 24 hours to provide hot and cold drinking water and ice and free tea or coffee;
15. Guest rooms are equipped with a mini-bar (including a small refrigerator), to provide adequate beverages, and in the appropriate location to place the spirits, with drinking utensils and wine lists;
16. Guests in the room to meet the guests, can be requested to Provide extra chairs and tea service;
17.Wake-up call service;
18.Leave a message service;
19.Provide clothing dry cleaning, wet cleaning, ironing and repair services, can be returned to the guest within 24 hours.16 hours to provide expedited service;
20.There are delivery menus and beverage lists, 24-hour provision of Chinese and Western-style breakfast, dinner Delivery service. Delivery of food dishes not less than 10 kinds of varieties, beverage varieties not less than 8 kinds of varieties, sweets varieties not less than 6 kinds of varieties, there can be hung outside the door of the delivery sign;
21. Provide shoe-shine service.
Nine, restaurant and bar (***6)
1. The total number of dining seats and the capacity of the guest rooms;
2. There is a reasonably laid out, luxuriously decorated Chinese restaurant. At least 2 flavors of Chinese food can be provided. The end of the dinner guests order no earlier than 22:00;
3. There are unique, elegant, reasonably located cafe (simple Western-style restaurant). Can provide buffet breakfast, Western-style meals. Café (or have a restaurant) operating hours of not less than 18 hours and have a clear business hours;
4. Hotel has an appropriate amount of banquet rooms or small banquet hall. Can provide Chinese and Western banquet services;
5. There is a reasonably located, elegantly decorated, distinctive, independent and closed bar;
6. Restaurant and bar supervisors, waiters and waitresses are able to provide services in fluent English. The restaurant and bar can provide services in at least 2 foreign languages (English is the required language).
X. Kitchen (***9 items)
1. Reasonable location, scientific layout, to ensure that the food route is short and does not cross with other public **** area;
2. Walls full of ceramic tiles, full of non-slip material flooring, with suspended ceilings;
3. Cold dish room, pastry room is independently separated, and there is enough cold air equipment. There are air sterilization facilities in the cold food room;
4. The roughing room is separated from the operation room, and the temperature of the operation room is suitable, and the supply of cold air should be more adequate than that of the guest room;
5. There are enough cold storage rooms;
6. The location of the dishwashing room is reasonable;
7. There are facilities for placing the temporary garbage and keeping them closed;
8. Between the kitchen and the dining room, there are facilities for sound insulation, heat insulation, and other facilities. There are separate spring doors between the kitchen and the dining room for sound insulation, heat insulation and odor insulation;
9. Effective measures are taken to eliminate mosquitoes, flies, cockroaches and other pests.
Xi, public **** area (***10 items)
1. Hotel has a parking lot (underground parking lot or parking building);
2. There are enough high-quality passenger elevators, car elegantly decorated, and service elevators;
3. There are public telephones and equipped with the city phone book;
4. There are men and women separated from the public **** Toilets;
5. There are shopping malls selling travel daily necessities, tourist souvenirs, handicrafts and other commodities;
6. There are business centers selling stamps on behalf of the company, sending out letters on behalf of the company, handling telegrams, telexes, facsimiles, photocopies, IDD telephone calls, checking in of domestic baggage, and developing film. Provide typing and other services;
7. Have a medical clinic;
8. Provide ticket services for transportation, movies and plays, and tours;
9. Provide sightseeing services in the city;
10. Have a special line for emergency power supply and emergency lighting.
Selected Items
(***79 items, with at least 28 items)
1. Guest Rooms (10 items)
1) Visible inquiry service for bills, etc., and voicemail service are available in guest rooms through audio-visual equipment;
2) Potable water system is available in bathrooms;
3) No fewer than 50 percent of the guest rooms bathroom shower and bathtub are separated;
4) not less than 50% of the guest rooms have separate wet and dry areas in the bathroom (with separate dressing rooms);
5) all suites have separate bathrooms for the master and visiting guests;
6) there is a business floor, where you can check-in and check-out, and there is a business center and resting place on the floor for the use of the guests;
7) The rooms on the business floor are equipped for sending and receiving faxes or e-mails;
8) Free in-store wireless paging service is provided for guests;
9) Laundry expediting service is provided 24 hours a day;
10) Entrusting service (Golden Key Service).
2. Restaurants and Bars (9 items)
1) There is a lobby bar;
2) There is a professional tea room;
3) There is a western restaurant with reasonable layout, luxurious decoration and elegant style, equipped with a special western kitchen;
4) There are foreign restaurants other than the western restaurant, equipped with a special kitchen;
5) There is a Bakery;
6) There are flavor restaurants;
7) There are large banquet halls for formal banquets for at least 200 people, equipped with special banquet kitchens;
8) There are at least 10 restaurants of different flavors (except for large and small banquet halls);
9) There are restaurants that are open for business 24 hours a day.
3. Business Facilities and Services (5 items)
1) International Internet service with a transmission rate of not less than 64kbit/s;
2) Closed telephone booths (at least 2);
3) Negotiation room (at least 10 persons);
4) Translation, interpretation and full-time secretarial services;
5) Library (at least 1,000 books).
4. Conference Facilities (10 items)
1) a dedicated conference hall with a minimum capacity of 200 people with checkrooms for meetings;
2) at least 2 small conference rooms;
3) simultaneous interpretation facilities (at least 4 languages);
4) teleconferencing facilities;
5) live video and audio broadcasting system;
6) the hotel has computers for rental and computer projectors, ordinary film projectors, slide projectors, video recorders, document shredders;
7) there is a special photocopying room with adequate photocopying equipment;
8) there is a modern electronic printing and binding equipment;
9) there is a room for photofilm printing;
10) there are exhibition hall of at least 5000 square meters.
5. Public **** and Health and Recreation Facilities (42 items)
1) Dance hall;
2) Karaoke hall or KTV room (at least 4 rooms);
3) Game room;
4) Chess and cards room;
5) Movie theater;
6) Regular cabaret performance;
7) Multi-functional hall, capable of providing services such as meetings, cold lunches, cocktail receptions, etc. and doubling as an opera house and dance hall;
8) gymnasium;
9) massage room;
10) sauna;
11) steam bath;
12) surf bath;
13) solarium;
14) indoor swimming pool (with a water surface area of at least 40 square meters);
14) indoor pool (with a water surface area of at least 40 square meters);
15) swimming pool (with a water surface area of at least 40 square meters); and area of at least 40 square meters);
15) Outdoor swimming pool (water surface area of at least 100 square meters);
16) Tennis court;
17) Bowling room (at least 4 lanes);
18) Rock-climbing practice room;
19) Squash room;
20) Pool room;
21) Multi-functional integrated fitness massager;
22) Electronic simulation golf course;
23) Golf course (at least 9 holes);
24) Racing track;
25) Park;
26) Race track;
27) Shooting range;
28) Archery range;
29) live simulation amusement park;
30) table tennis room;
31) ice skating rink;
32) outdoor skiing rink;
33) beachfront bathing for your own use;
34) scuba diving;
35) sea surfing;
36) fishing;
37) hairdressing salon;
38) boutique;
39) independent bookstore;
40) independent flower store;
41) baby-sitting and children's recreation room.
6. Security facilities (3 items)
1) Electronic card door locks;
2) Safe for valuables in guest rooms;
3) Self-powered electricity generation system.
4 Difference Editor
Four-star vs. five-star
Four-star hotels
Five-star hotels
Contrast
The switchboard operator, restaurant and bar can provide services in at least two foreign languages (English is a required language).
The switchboard operators, restaurant and bar are able to provide services in at least 3 foreign languages (English is a must).
Deluxe suites with at least 3 openings
Deluxe suites with at least 5 openings;
With very effective anti-noise and soundproofing measures;
With inner curtains and outer blackout curtains;
An excellent Western restaurant with reasonable layout, luxurious decoration and elegant style, equipped with a special Western kitchen
Selected items (***78 items, with at least 28 items)
Choice of items (***78 items, with at least 35 items)
Four-star vs. "quasi-four-star"
"Quasi-four-star": not a standard term, just The hotel is a publicity slogan, "think they have reached four stars" or "in fact have the standard of four stars" or "some items have reached the standard of four stars", but did not pass the review and assessment.
Four-star hotel rooms
Quasi-four-star is the qualification to apply for a four-star rating, or has applied for a four-star rating but has not yet been formally approved. It is the industry or hotel insiders according to national regulations four-star requirements to assess their own hardware and software, whether to meet the requirements, if there is to meet the requirements they will say that we are quasi-four-star hotels.
In fact, this is only a mutual evaluation within the industry, is a statement, and even the hotel legal person did not apply to the Tourism Bureau for star rating.
Listed four-star: this is very simple, that is, has been through all aspects of the approval, in line with the requirements of the four-star, and by the Tourism Bureau listed.