1. Help stabilize members: Some members may not come to the gym temporarily because of work, travel, illness, etc. If the service of freezing secondary cards is not provided, these members may choose to stop or return their cards, which will affect the stability and long-term development of the gym. Providing the service of freezing secondary cards can help members solve these problems, retain members' resources and stabilize gym customers.
2. Improve the satisfaction of members: providing the service of freezing the second card can enhance the care and service attitude of the gym to members, improve the satisfaction and loyalty of members, and increase the repurchase rate and word-of-mouth effect of members.
3. Protect the interests of the gym: freezing the secondary card can prevent members from abusing the secondary card, thus protecting the economic interests of the gym. If the service of freezing secondary cards is not provided, members may concentrate on using the remaining time at the end of the month or at the end of the year, resulting in congestion and waste of resources in the gym and affecting the normal operation and income of the gym.