Where does Chengdu's happiness come from?

When a brand-new subway train

Mercedes-Benz Park City under the Snow Mountain.

A picture of a happy life in the city

Is slowly spreading out

happy

Chengdu is an important city card.

Chengdu reached the summit 13 years.

Top of the list of "the happiest city in China"

In September this year, Chengdu was once again shortlisted.

"The happiest city in China in 2022"

List of candidate cities

Camping by bike in the park

Commuting to work, fitness exercise

Where does Chengdu's happiness come from?

These happy moments of Chengdu subway "innovation"

Gave us the answer.

"rejuvenation" in maternal and infant waiting room

This is a warm picture-a child sitting in a clean crib in the waiting room (nursing room) of Chengdu subway. At this point, she has had enough to eat and drink, and after her mother takes a nap, she takes herself to unlock the "unknown journey".

Source map

This is a set of warm data-since 20 13, Chengdu Metro has laid out maternal and child waiting rooms (nursing rooms) at stations one after another, and now there are 80 warm maternal and child waiting rooms (nursing rooms) in the whole network, which have served more than 200,000 pregnant mothers and nanny passengers.

△ Clean and tidy maternal and child waiting room (nursing room) in Chengdu subway station

This kind of happiness has been upgraded recently! In order to provide a better travel experience for pregnant mothers, babies and baby mothers, Chengdu Metro has continuously optimized the environment and upgraded services in combination with the use of maternal and child waiting rooms (nursing rooms), adding fresh and pleasant green plants to all maternal and child waiting rooms (nursing rooms) on the network.

"I found the green plants in the maternal and infant waiting room. Although it is a small action, it is very warm. " Ms. He is Xinbao's mother. After the maternity leave, she became a "care worker". In her view, the subway waiting room for mothers and babies (nursing room) not only protects the privacy of babies and precious mothers, but also brings convenience and speed to them.

"The mother-infant waiting room is very warm. In the special rest area, there are cribs, nursing tables, warm milk sterilizers, water dispensers and other facilities. If you need help, the staff will take the initiative to ask and help. " After several experiences, Ms. He soon gave her baby mother "Amway".

△ A corner of the maternal and child waiting room (nursing room) at Shenxianshu Station on Line 5/7.

△ One corner of the maternal and child waiting room (nursing room) of Taiping Temple Station on Line 9

△ 17 line, the corner of the waiting room for women and children (nursing room) at the Fifth Hospital Station of the city.

"I often feel the tenderness from this city when I go to work." This is the biggest feeling for Zhao Nvshi to commute by subway during her pregnancy.

As a mother, every time she goes to work, she pays special attention to the facilities related to her children: the mother-infant waiting room (nursing room), the children's washstand in public toilets, and the love seat ... The warm-hearted setting in the subway makes her feel the beauty of the city. She said, "The subway in a city can care about mothers and children, which is really humanized."

At present, Chengdu Metro is guided by the multi-level needs of passengers of all ages, focusing on the "one old and one small" group, infiltrating flexible care into all aspects of subway operation, and implementing humanistic care into every detail of subway service, so that everyone can feel happy.

"barrier-free crossing board" is launched in full swing.

There is a certain safety gap between the train and the platform during subway construction. When the "barrier-free crossing board" is launched, a "love bridge" will be set up between the exhibition and the shop to "smooth out" the height difference and gap between the platform and the carriage, so as to help passengers in wheelchairs get on and off smoothly and safely and improve their travel experience.

Before passengers need to use it, they just need to call the service hotline 028-6 1638000 in advance to make an appointment. Or after entering the station, contact the on-site staff and put forward the use requirements.

△ New "Barrier-free Crossing Board" on Chengdu Metro

"I have been commuting by subway for five years, and I often see staff accompanying disabled passengers. Almost every wheelchair passenger is accompanied by Chengdu subway staff. " Mr. Chen is a "glorious drifter". Before he came to Chengdu, he often heard about the "name of happiness" in Chengdu. In the subway, he said that he found "the truth of happiness" in Chengdu.

Barrier-free elevators, barrier-free toilets ... In addition to the "barrier-free crossing board", Chengdu Metro has been committed to providing warm-hearted barrier-free services for passengers in need, and has built a convenient passage for citizens and passengers with a series of hardware facilities and intimate services that facilitate special passengers' travel.

For three years in a row, the staff of Simaqiao Station escorted the visually impaired elderly home, and the staff of Jinxing Station guarded the commuting road of the visually impaired girls ... In the connotation of "happy city", everyone's needs were respected, and everyone could travel more comfortably and live a better life!

New service of "happiness consultation module"

Living in the city, commuting, looking through photos of mobile phones, we can easily find that there are always one or two pictures about happiness related to Chengdu subway.

Buy a cup of hot coffee on the way to work in the morning; On the way to work and commuting, I bought a bunch of fresh roses from the flower machine ... We lived a hard life in the city, worried about work from time to time, and were occasionally cured by a corner of life.

"After work, I found that my time was almost occupied by work. I occasionally want to read a book to improve myself, but I just want to lie down for a while when I get home. " On the way to and from work, Mr. He found the Red Collar Life Party and the mass service station in the "Century City Shangxianli". "The place here is not big, but there is a desk, a conference room and electricity. I am preparing for the postgraduate entrance examination recently, so I will come here for a while in advance every morning and then go to work. "

The "wonderful use" of the Red Collar Life Party and Mass Service Station has enabled Mr. He to find his own happiness in the sense of self-improvement. "If you look closely, you will find that the Chengdu subway is not only a means of transportation, it has already extended to all aspects of our lives, carrying more and more people's expectations for happiness."

Free outpatient activities

Not long ago, Chengdu Metro Red Collar Life Party and Mass Service Station also launched the "Happiness Consultation Cabin", which provides public welfare legal consultation, psychological consultation, dental clinic, ophthalmology clinic, Chinese medicine clinic and other services for citizens in need every Tuesday to Friday. Convenient service makes Mr. He feel the warmth of the city. He said, "I fell in love with this city because of the subway."

Chengdu subway today

It is no longer just a mode of transportation.

But the concrete embodiment of "Better City, Better Life"

Connect the citizens' good life and travel.

Carrying people's expectations for happiness.