Responsibilities of the supervisor of fitness club

1, implement the sales strategy and plan of the bathing place, report to the manager and directly report to the front desk service foreman.

2. Be responsible for the daily management work such as the interview of waiter recruitment, employee training, deployment and attendance, and pay close attention to the standardization of enterprise management services.

In fact, it is my important duty to establish a standardized management order.

3. Be responsible for organizing the publicity, planning, public relations and sales in this region.

4. Be familiar with the customer files, get to know the customer situation to the maximum extent, solicit customer opinions and give timely feedback to the manager and relevant departments.

5. Handle guest complaints in a timely manner, carefully find out the reasons, implement the responsibilities, and establish a guest complaint handling file.

6. Establish a customer-centered concept, carefully coordinate the relationship between backstage, service and security, and promote the smooth development of all work.

7, pay attention to strictly control the material consumption and loss, practice strict economy, reduce waste.

8. Educate and supervise the employees of this department to seriously implement safety measures to prevent all accidents.

9. Complete other tasks assigned by the manager and deputy manager.