The gym has a high complaint rate, so it is very important to learn to complain. Consumers complained that they could not continue to use the Fitness Year Card due to job transfer. When he returned the card, he was told to pay a 30% transfer fee, which puzzled him greatly. In fact, the transfer fee of fitness card has become a hidden rule in the industry, and the fees charged by different gyms are similar. In fact, what consumers generally don't understand is that the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests stipulates that consumer disputes and consumer complaints should be settled through consultation-registered prepaid vouchers such as annual cards and season cards that do not limit the number of consumption within the set use period. If consumers need to transfer prepaid vouchers due to objective reasons such as change of residence and health, business operators shall allow it and shall not charge additional fees. If the gym disturbs your rest, you can call 1 10 to complain about disturbing the people. If the gym cheats consumers, you can call 123 15 to complain, or go to the local industrial and commercial bureau to complain; If the industrial and commercial bureau is not satisfied, it can bring a lawsuit to the court. Extended data:
123 15 dialing:
1. When your rights and interests are infringed and the respondent is under the jurisdiction of the administrative department for industry and commerce;
2, when you are in the process of consumption, your legitimate rights and interests are violated;
3. When you find fake and shoddy goods and "black dens" for manufacturing and selling fake and shoddy goods, please call 123 15 to complain and report, and we will help you mediate the dispute; If economic violations are found, they will be investigated and dealt with according to law. 123 15 dialing method: after dialing 123 15, if you need to make a complaint or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and inform yourself of your name, address, telephone number or other contact information, as well as the name and address of the respondent. In addition, there is a charge for calling 123 15. Consumer complaint cases shall be under the jurisdiction of the administrative department for industry and commerce where the operator is located. For example, if a merchant needs the area code where the merchant is located in a different place, it is+123 15.