Section 1 Service Items and Post Setting of Recreation Department
I. Services of the Leisure Department
Second, the recreation department post setting
Section 2 Target Decomposition and Job Responsibilities of Recreation Department
First, the recreation department target decomposition and performance appraisal
Second, the food and beverage director job responsibilities and target assessment
Three, the recreation department manager job responsibilities and target assessment
Four, the manager assistant job responsibilities and target assessment
Section III Design of Fine Management System of Leisure Department
I. Staff Work System of Recreation Department
Second, the staff training system of the Recreation Department
Three. Conference management system of recreation department
Four, the Department of Recreation and Health Management System
Verb (abbreviation of verb) equipment management system of entertainment department
Six, the recreation department fire safety management system
Seven, the Department of Recreation supernumerary personnel management system
Section 4 Common Documents and Forms of Recreation Department
I. Notice of Guest Account of Recreation Department
Second, the entertainment department monthly business statistics
Three, locker long-term lease registration form
Chapter II Fine Management of Entertainment Center
The first section of the entertainment center job responsibilities and performance appraisal
A, entertainment center manager job responsibilities and target assessment
Second, the dance hall foreman job responsibilities and target assessment
Third, the greeter job responsibilities and target assessment
Four, audio engineer job responsibilities and target assessment
Five, song and dance hall waiter job responsibilities and target assessment
Six, entertainment hall foreman job responsibilities and target assessment
Seven, the money changer job responsibilities and target assessment.
Eight, entertainment hall waiter job responsibilities and target assessment
Nine, chess room foreman job responsibilities and target assessment
Ten, chess room attendant job responsibilities and target assessment
Section 2 Work Procedures and Key Issues of Entertainment Center
First, the audio operating procedures and key issues
Second, the service procedures and key issues of dance halls
Three. Service process and key problems of entertainment hall
Four, chess room service procedures and key issues
Verb (abbreviation of verb) mahjong machine's cleaning procedure and key problems
Six, music teahouse service procedures and key issues
Seven, KTV room service procedures and key issues
Section 3 Service Standards and Service Norms of Entertainment Centers
First, the service standard of dance halls
Second, the entertainment hall service specification
Third, ballroom management norms
Four, audio equipment management standards
The fourth section entertainment center commonly used documents and forms
I. Power of Attorney for Reservation of Entertainment Center
Second, the entertainment center daily business registration form
Three. Summary table of daily work of entertainment center
Section 5 Skills and solutions to improve the service quality of entertainment centers
First, the entertainment center welcome and seating skills
Second, the service skills of birthday guests in private rooms
Third, the service promotion skills of dance halls
Fourth, deal with emergencies.
Chapter III Fine Management of Fitness Center
Chapter IV Fine Management of Ball Activity Center
Chapter V Fine Management of Beauty Salons
Chapter VI Fine Management of Health Centers