1, tell the value of the product.
A customer chooses a certain commodity or service because it can help him solve practical problems and bring him corresponding value. So in the opening remarks, you can use the most straightforward language to let the customer know what value this phone call can bring to him in the end and let the customer know that it is worth communicating with you.
Step 2 ask annoying questions
If the telemarketer asks a question that resonates with the customer, this question can make the customer feel strong stimulation. Based on human instinct, the customer's thinking mode will turn to this exciting thing, that is, the customer will be interested.
Step 3 surprise customers
Interrupt the customer's thinking inertia and surprise the customer. Based on instinct, customers will want to know where this statement comes from and why there is such a statement. The customer's interest has been generated, and the telemarketers have the opportunity to continue the conversation.
4. Arouse the curiosity of customers
If the customer can be curious about the telemarketer's topic, it is equivalent to letting the customer smell the aroma of steak and hear the creak of fried steak. But customers can't see where the steak is, which makes customers have a desire to know what the truth is, and naturally they are interested.
5. Sincerely praise customers.
Everyone has a desire to be understood and praised by others, which is human nature. If telemarketers can find a topic to praise customers. Talk about what the customer is proud of, and give you a few minutes to talk about what the customer is proud of so that the conversation can continue.