2. Self-reflection once a day;
3. Exercise once a day;
4. Listen to your heartbeat for one minute every day, especially when you are doing important things, when you are tired, nervous and irritable;
5. smile;
6. Listen attentively, don't interrupt each other, speak forcefully, and feel that your voice can produce an infectious magnetic field;
7. Before speaking, consider each other's feelings;
8. Consciously praise others more than three times a day;
9. Express gratitude when you get help;
10, control not to make the first reaction to defend yourself;
1 1, do one more thing every day;
12, no matter what, make progress at least a little every day and consciously improve.