1. Family room reservation: Book a family room for the family, and ensure that the room has enough space to accommodate the luggage and activities of a family of three. Family rooms can provide comfortable beds, spacious bathrooms, living room areas and office/study areas.
2. Cribs and children's articles: cribs and children's mattresses, as well as children's bathrobes, towels and toiletries can be provided if necessary. At the same time, children's books and toys are provided to let children have fun on the trip.
3. Breakfast and special meals: provide breakfast service for families and try to meet children's requirements for special meals, such as children's menus or special foods. Hotel catering service can provide healthy and delicious dishes and prepare some snacks and drinks for children.
4. Parent-child activities and facilities: Learn about family hobbies and activities and arrange parent-child activities for them in the hotel. Such as children's play areas, swimming pools, gyms, cinemas or parent-child cooking classes.
5. Family time: organize family activities after school or on weekends, such as parent-child games, movie nights or outdoor adventures, to bring family members closer and enjoy happy time.
6. Intimate service: provide intimate services for families, such as welcome fruit, luggage storage, dry cleaning service and tourist attractions information. When you leave, prepare small gifts or souvenirs for your family and leave good memories for them.
7. Communication and care: Keep close contact with parents and understand their needs and opinions. Pay regular attention to children's health to ensure their safety and comfort.
8. Pet policy: If allowed, the hotel can provide a pet room or a pet-friendly policy so that pets and owners can enjoy a pleasant stay together.
The above is the basic hotel reception plan, which you can modify and adjust according to the specific situation.