If you want to retain members, you must meet their needs, and the gym must first improve its competitiveness.
First, understand the differences with peers and focus on marketing according to the differences.
Second, establish long-term communication with customers and provide quality services. From the moment a member applies for a fitness card, the gym will be responsible for his health and his need to come to the gym.
Digging deep into the needs of members, making targeted suggestions, changing methods, truly standing from the perspective of members and treating each other sincerely will certainly retain members for a long time, and dedicated service is the lowest cost and the most difficult to do, but it is also effective! At present, too many gyms "sell more than services". They care about performance and lose the most essential service, but what often wins people's hearts is sincere service.
Regarding the establishment, management and operation of gymnasiums, or the upgrading of old stores and the creation of smart gymnasiums, you can consult the health sports and fitness management! I hope I can help you ~