What if residents' health records cannot be submitted by themselves?

A: If residents' health records cannot be submitted by themselves, they should be resubmitted according to the following steps.

first step

Open WeChat, pay attention to the official account of WeChat, namely "Hunan Resident Health Card", and click "Health Card" below after success.

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Second step

Click "Family Health Records Management" to enter the interface, check the consent service agreement, and then click the consent authorization to complete the face recognition authentication.

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Third step

After authentication, you can view your file information. If the file information is wrong, you can click "Question Feedback" below to apply for modifying your basic file information.

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Process of applying for establishing personal electronic health records by residents who have not filed files

1

Search or directly scan the official account of "Hunan Residents' Health Card" on WeChat and pay attention to it → Click on the Health Card → Click on "+"to apply for an electronic health card → Improve my name, ID number and telephone number → Click on "Card Completion".

2

Click "Health Record" to enter → Agree to the authorization notice and authenticate → Conduct face authentication immediately → Click "Please click on the personal information page to apply for filing" to enter the personal basic information module → Improve the height and weight information → Click "Application for Resident Electronic Health Record" to enter the "Application for Electronic Health Record" module → Select the township hospital or community health service center where you live, and click OK → According to the system prompt "You have successfully submitted the filing application".

Frequently asked questions: I can't find the health records of myself and my family, or the files are not in my permanent residence, and the information is wrong. How to solve it?

Solution 1: Check the file and it shows that it has not been filed. Residents' health records can be established according to the prompts, or they can bring their ID cards to community health service centers (township hospitals) to create new files.

Solution 2: If there is any wrong information, you can also apply for error correction through the official WeChat account "Hunan Resident Health Card", or bring your ID card to the community health service center (township health center) to modify or improve the file.

The establishment of residents' electronic health records is the core content of national basic public health services, and the collection of information is completed and entered by the corresponding team of family doctors to ensure the safety of personal information and data leakage.

Please actively cooperate with us to establish and improve the resident electronic health record for you free of charge. Thank you for your understanding and support! I wish you and your family health and happiness!