First, please check whether the mobile phone version is Bluetooth 4.0 and Android 4.3 or Bluetooth 4.0 and IOS8 or above, and then please check that the WeChat version is 6.3.
Then use it according to the following steps: the mobile phone is connected to WIFI. Unpack the scale and install the battery; Open the QR code on the back of the "WeChat Sweep" scanning scale, pay attention to the "Music Movement" of the official WeChat account, and set "Personal Information" according to the prompts; Enter the WIFI password as prompted. When the WIFI symbol on the scale surface lights up, it means that the binding is successful.
Put the scale directly on the tile or marble floor, and the Bluetooth on the scale will flash. Take off your shoes and socks, first step on the scale surface with one foot, light up the scale surface display, and put your feet down. After the scale shows "0.0", both feet stand up and weigh, and then get off the scale after locking the weight data; After weighing scale's WIFI symbol disappears, the weight data will be uploaded to the official WeChat account, and then click Prophet Data to claim it.
The reasons and solutions of wifi connection failure are as follows; Wifi password error, unable to connect, unable to use. There is something wrong with the network settings of the mobile phone. When connecting wifi, there is no network signal in wifi or the network cable is unplugged. If you really can't, go to the after-sales department.