1, restart the device.
Please restart the device to see if it can be used again.
2. Upgrade the system version
Please upgrade the device to the latest version for viewing.
3. Restore all settings
Go to Settings-System Management-Backup and Reset-Restore all settings, and then follow the onscreen instructions.
Note: Restoring all settings will not delete any data or media files, but only restore all settings of the device, and some third-party application accounts need to log in again. Please make sure that it will not affect the use of the software before operation. For your data security, it is recommended that you back up the equipment data in advance before operation.
4, service center testing
If the above methods can't be solved, please back up the equipment data in advance, and bring the equipment and purchase voucher to vivo customer service center for testing. Address of customer service center: Go to official website /vivo Mall APP-My-Service outlets or vivo official website Web version-Slide to the bottom-Service Support-Service outlets query-Select provinces and cities to query the address of customer service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.
Other white screen scene processing methods:
1. There are too many softwares running in the background, and the startup software is blank.
Running multiple applications in the background will take up too much memory or other resources, and equipment overload may cause anomalies. It is recommended to use "one-click acceleration" to clean up background applications.
2. Use a third-party software white screen.
A black screen appears when using individual third-party software, which may be caused by incompatibility between the software and the system. I suggest you go to the App Store to download the latest version of the app.