1, call customer service according to today's headline information. Healthy Shanxi is an auxiliary medical app. After the app is registered, if you can't see a doctor on time for some reason, you should communicate with the customer service staff of the relevant hospital in time, and the customer service staff will help you.
2. You can consider directly contacting the appointment or registration department of the hospital to explain your situation and ask for help.
3. Contact relevant departments or hospitals as soon as possible to explain the situation and ask for a new appointment.
4. If you miss the appointment time, you may need to make a new appointment and wait for a new queuing time. At the same time, you can also pay attention to whether there are other available appointment time slots or cancellation methods on official website or APP.