Law promotes health rights and interests

The new Law on the Protection of Consumers' Rights and Interests is a law and regulation formulated by the national legislature of China to strengthen the protection of consumers' rights and interests and promote the healthy development of the consumer market. In the past, China's laws and regulations to protect consumers' rights and interests were relatively backward, and consumers were often in a weak position in the process of consumption, making it difficult to effectively safeguard their rights and interests. The promulgation of the new Consumer Protection Law will effectively protect the legitimate rights and interests of consumers and promote the healthy development of the consumer market.

Main contents of the new consumer rights protection law

The new consumer rights protection law mainly includes the following aspects:

First of all, the basic principles of consumer rights protection are clarified.

The new Consumer Protection Law clarifies the basic principles of consumer protection, including fairness, justice, honesty and convenience. These principles will become the cornerstone of consumer rights protection and provide consumers with better rights protection.

The second is to stipulate specific measures to protect consumers' rights and interests.

The new Law on the Protection of Consumers' Rights and Interests stipulates specific measures to protect consumers' rights and interests, including strengthening product quality supervision, improving consumer complaint handling mechanism, and standardizing commodity information disclosure. These measures will effectively protect the legitimate rights and interests of consumers and promote the healthy development of the consumer market.

Third, the supervision of enterprises has been strengthened.

The new Law on the Protection of Consumers' Rights and Interests strengthens the supervision of merchants and stipulates the obligations that merchants should perform, such as clearly indicating the quality of goods and providing after-sales services. At the same time, the illegal acts of the merchants, such as false propaganda and fraudulent sales, were clarified. This can effectively curb the illegal behavior of businesses and protect the legitimate rights and interests of consumers.

How to protect consumer rights?

How should consumers protect their rights and interests in daily life? Here are some practical steps:

First, know your rights and interests.

Consumers should know their rights and interests before buying goods or services, including product quality, after-sales service, return and exchange policy, etc. Only by knowing your rights and interests can you better safeguard your rights and interests.

Second, keep relevant evidence.

Consumers should keep relevant evidence when purchasing goods or services, such as shopping receipts and contracts. If there is a problem, the evidence will help consumers defend their rights.

Third, complain in time.

When consumers find that there are problems with goods or services, they should complain in time and report the problems to the merchants or relevant departments. Only by complaining in time can we get a timely solution.

Fourth, seek legal aid.

If consumers' rights and interests are infringed, they can seek legal aid and safeguard their rights and interests through legal means.