It's been almost a month since I applied for an electronic health certificate. What is the reason for the lack of results?

"It's been almost a month since I applied for the electronic health certificate, and there is no result yet. What is the reason? 1, the physical examination is unqualified; 2. Inquire within 5 working days after physical examination (except weekends); It has been five working days since the physical examination, and some models of Apple mobile phones may not be available. It is recommended to use Android phone or WeChat computer to enter the official WeChat account for inquiry. There are three situations in which the electronic health certificate cannot be found: 1, and the physical examination is unqualified; 2. Inquire within 5 working days after physical examination (except weekends); 3. It has been five working days since the physical examination, and some models of Apple mobile phones may not be available. It is recommended to use Android phone or WeChat computer to enter the official WeChat account for inquiry.