When Huawei Intelligent Body Fat Scale 3 measures the percentage of fat, the scale surface shows "-". What should I do?

Please check whether the age setting in the sports health App is out of range. /kloc-Minors under the age of 0/8 and elderly people over the age of 80 do not support the measurement of body composition because of their special constitutions. They can only measure their body weight and heart rate, which will cause the body fat rate to display "-"when measuring.

Please establish user information in the sports health APP, and enter the correct age, height and weight information, and make online measurement in the APP, so that the body fat scale can identify the user information.

When measuring, stand barefoot on the scale with your body facing the display screen, and ensure that your feet and heels are separated or other body parts (legs, knees, etc.). ) are separated, and your feet are in complete contact with the four electrode plates of the scale.

Please claim the weight data in the sports health APP or use online measurement.

You can also try the following methods:

Open Huawei Health App, enter the "Weight" card, click the icon > "Manage Members" on the top right to view the user information of all members, and delete members with similar weight information but not commonly used.

Open Huawei Health App, and click "Body Fat Scale Data Management" > "Clear User Data" on the details page of body fat scale equipment, which means to clear the weight data of users with similar weight information but not commonly used.