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How to avoid becoming a mere formality and make the performance appraisal system enforceable?
Astronomical business association
2022-11-0408:13 Shandong
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Enter the month of 1 1, and the year is not far away. To what extent have you completed your KPI?
Under the goal, it is difficult to quantify the work, many work contents are processes but the results are not obvious, and there are many temporary tasks ... These factors make it difficult to apply performance appraisal to administrative work.
However, as the newly promoted department head, you still have to face this problem.
Today, let's talk about how to avoid becoming a mere formality and make the performance appraisal system enforceable.
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How to design an administrative performance evaluation system?
The foundation of establishing a performance management system is that the strategic objectives of the department should be clear, which requires the administration to communicate with the boss clearly about the strategic objectives of the department.
Only when the goal is clear can you break down the task and move on to the next step.
1, set appraisal dimension
Usually, the assessment is carried out from the aspects that can reflect the characteristics of administrative functions, that is, the assessment objectives of key tasks are set from the perspective of responsibility orientation, which are mainly divided into the dimensions of monitoring and supervision, service, personal efficiency and organization and coordination.
According to the characteristics and actual situation of each post, select the corresponding dimensions for assessment and design the corresponding assessment indicators.
For example, the performance goals set by enterprises for administrative managers include administrative cost control (monitoring and supervision), the completion rate of administrative workflow improvement goals (personal efficiency), the satisfaction rate of internal employees (service dimension), the intact rate of administrative office equipment, and the completion rate of administrative work (personal efficiency).