202 1 the summary of the work of the hospital nursing department in the first half of the year passed quickly. In this half year's work, under the leadership of hospital leaders, with the support of hospital cadres and workers, in line with all patient-centered work purposes, the nursing department organized nursing comrades in the whole hospital to better complete all the nursing work deployed by hospital leaders. The working environment is summarized as follows:
First, actively complete the mandatory tasks of the hospital.
As a functional department, the nursing department can upload, publish and submit information well. Around the central work of the hospital, the tasks assigned by the hospital leaders are well completed.
Second, seriously implement the rules and regulations.
Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety. Make a training plan for new nursing staff, seriously carry out pre-job training for new nursing staff, carry out three basic theories and operation training and audit, and require the qualified rate to reach 100%, so as to comprehensively improve the professional quality of nursing staff. In 20XX, three new nurses were given pre-job training, three basic theory and skill operation training, and were audited, and three of them entered the probation period.
Third, earnestly implement various governance systems.
1. Control the work priorities of this month in strict accordance with the work plan, summarize the problems existing in the work of last month, put forward corresponding rectification steps, and set the work priorities of next month.
2, reflect on the quality of nursing every month, and give real-time feedback on the problems existing in the work, so that the existing problems can be dealt with in real time, so that every nursing staff can continuously improve their professional level.
Fourth, work quality management
1. Conscientiously implement the nurses' code of conduct, invite doctors from superior hospitals to come to the hospital for etiquette training, actively learn the communication technology between doctors and patients, and use civilized language at work to improve patients' satisfaction, enhance nurse-patient feelings and narrow the nurse-patient interval.
2, the implementation of telephone call back, communicate with patients and their families, and solve the problems existing in the inquiry and call back.
Fifth, strengthen the study of business skills and improve the professional quality of nursing staff.
1, strengthen the study of three basics knowledge of nursing staff, and take the theoretical examination of three basics of nursing in the first half of 20XX 1 time. The reference rate is over 90% and the qualified rate is 95%.
2. Actively participate in various business studies organized by the hospital. The nursing department * * * not only participated in the business study organized by the hospital in the first half of the year, but also organized six business studies, and the participation rate of nursing staff reached over 90%, which expanded the knowledge.
3, all nursing staff for nursing first aid skills training and audit. Such as cardiopulmonary resuscitation, aseptic technique, oxygen inhalation, ECG monitoring, gastric lavage and so on. , requirements of qualified rate 100%, improve the emergency ability in the work.
4. Failing to conduct administrative rounds on clinical departments every month as planned to standardize nursing management, improve nursing safety and improve patient satisfaction; Conduct business rounds for special diseases, critical cases and special cases every quarter, and supervise nurses to learn professional knowledge to improve their business ability.
5. Improve mutual learning and cooperation among nurses: young nurses learn from the practical experience of old comrades, old comrades learn from the new knowledge and new ideas of young comrades, and old and new learn from each other and make progress together.
Six, hospital pollution and quality control management
1. The department insists on ultraviolet disinfection in the treatment room and observation room every day to ensure the safety of patients in complex environment and no cross-contamination.
2. Disposable articles can be destroyed in real time after use, and punished in a centralized way, and reported to the supervisor on schedule.
Seven. Commemorate 5. 12 International Nurses' Day and carry out colorful celebrations.
In order to celebrate the 5. 12 International Nurses' Day, carry forward the Nightingale spirit, enrich the cultural life of the hospital and embrace the party's mass line education practice activities, the nursing department organized nursing staff in the hospital to carry out celebration activities, and medical technicians also actively participated, which made our programs more colorful and enhanced the cohesion of cadres and workers in the hospital.
Eight, the existing problems
1. Due to the unstable nursing team, many young nurses, lack of professional knowledge, health guidance on related diseases is not in place.
2. The basic theoretical knowledge of nurses is not firmly grasped, and the lack of first aid knowledge will lead to the patient's slow first aid action.
3, individual nursing staff work attitude is not rigorous, only to complete the task in the work, communication and work is not in place.
4, individual departments ward governance is poor, less clean.
In view of the above problems, the next step is to strengthen the study of three basic theoretical knowledge, strengthen the operation training of three basic skills, and improve the professional level and emergency response ability. Strengthen the training of medical ethics and nurses' code of conduct, strengthen the communication between nurses and patients at work, and create a healthy and coordinated nurse-patient relationship. Strengthen ward management, so that patients have a quiet and comfortable environment for treatment.
202 1 summary of the work of hospital nursing department in the first half of the year. The work in the first half of the year passed in a blink of an eye. Under the direct leadership of the dean, the leaders of the nursing department and departments, and with the joint efforts of all nursing staff, all nursing staff have successfully completed all the nursing work assigned by the hospital leaders in line with the service tenet of "patient-centered, patient-centered". The work is summarized as follows:
First, seriously implement the rules and regulations.
Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety.
1. Reaffirmed the responsibilities of nurses at all levels, improved and formulated the responsibilities of nurses in each class, and defined the post responsibility system and nursing work system, and nurses performed their duties.
2, adhere to the inspection system:
(1) requires strict implementation of various inspection systems. Start from every tiny link and put an end to loopholes.
(2) Strictly implement the system of three checks and seven pairs of nursing operations. Registration, drug administration, puncture, liquid replacement, etc.
(3) Fill in and improve the registration records carefully.
3, seriously implement the rules and regulations of the hospital.
Second, seriously implement the management system.
1. Arrange the focus of this week's work in strict accordance with the work plan, summarize the advantages and disadvantages of last week's work, put forward corresponding rectification measures, and set the focus of next week's work.
2, check the quality of nursing every month, and timely feedback, so that every nursing staff constantly improve their professional level.
3, earnestly implement the daily inspection work, nursing staff every day seriously and truly statistics personal workload, business income and other daily work. The person in charge shall conduct random checks from time to time, and solve the problems in time when found.
Third, service quality management.
1, conscientiously implement the nurse's code of conduct, implement the civilized language of nurses in daily work, actively learn the communication skills between doctors and patients, and actively participate in the etiquette training organized by the hospital, which has been well applied in the work, improved the satisfaction, enhanced the nurse-patient emotion and narrowed the distance between nurses and patients.
2. Carry out health education, distribute satisfaction questionnaires to patients, and the results of satisfaction survey (regular or irregular evaluation) are above 85%, and put forward rectification measures for the problems existing in satisfaction survey.
Fourth, strengthen business technology learning and improve the professional quality of nursing staff.
1, increase the basic knowledge training for nursing staff and increase their knowledge.
2. Actively participate in various business studies organized by the hospital to expand the knowledge.
3. The department asks questions 1-2 times every morning, and the content is basic theoretical knowledge and professional knowledge.
4, organize first aid knowledge training and assessment content every month.
5. Encourage every comrade to actively participate in continuing education.
6. Nurses learn from each other and improve each other. Young nurses learn practical experience from old comrades, old comrades learn knowledge from young comrades, and old and new learn from each other to improve.
Five, hospital infection and quality control management
1, the department insisted on ultraviolet disinfection of the infusion hall every day to ensure safety in the case of many patients, and no cross infection occurred.
2. Disposable articles can be destroyed in time after use, soaked and concentrated, regularly inspected and urged, and the concentration of various disinfectants regularly monitored.
3. Report the accident in time, without omission or concealment, seek truth from facts, manage by special personnel, and organize discussion, analysis and characterization in time. Let's talk together to attract everyone's attention and avoid bringing harm to patients.
Problems in intransitive verbs
1, due to the shortage of nursing staff, basic care is not in place, and sometimes patients' families will be dissatisfied because of the long waiting time.
2. The basic theoretical knowledge of nursing staff is not firmly grasped, and the first aid knowledge is lacking.
3, individual nursing staff work is not serious, should pay attention to and correct in the future work.
In the past six months, due to the attention, support and help of hospital leaders, nursing work has made some achievements in nursing quality and professional ethics construction, but there are also some shortcomings that need further improvement. I hope that the leaders of the hospital will criticize and correct me!
202 1 summary of the work of hospital nursing department in the first half of the year. Three hours passed quickly, and it's time to summarize the work in the first half of the year. In the first half of the year, under the correct guidance of hospital leaders and nursing department, all nursing work was successfully completed. Now, summarize the nursing work from the following aspects:
I. Completion of workload
Outpatient * * * cooperated to complete the operation: 7 cases17, dressing change: 2,478 cases, infusion: 5,286 cases, atomization: 5 14, TDP: 3 1, oxygen inhalation: 168, intramuscular injection:/kloc.
The second is to carry out quality nursing service in depth.
1, according to the standards of hospitals and nursing departments, further develop measures to implement quality nursing services. Nurses strictly implement the outpatient verification system, check all patients before treatment, implement the verification system, accept the supervision of the second-level quality control team of nursing department from time to time every month, investigate the satisfaction of outpatients, give timely feedback to the parties about the existing problems, and make rectification and implementation within a time limit.
2. Organize nurses to participate in the exhibition and evaluation of high-quality nursing achievements organized by the nursing department: show the contents, items and achievements of high-quality nursing in the department. Through the display of nursing units in the whole hospital, we can find the service items that can be carried out in depth in our work, which improves the awareness and understanding gap of nurses' active service.
3, according to the requirements of the nursing department to carry out the core system month activities, strengthen nursing quality control in hospital practice, and promote the implementation of the system.
4, the second floor is equipped with a doctor, the implementation of triage, guidance, in the early stage of the implementation of one-card in the hospital, communicate with the propaganda department in advance to do a good job in the publicity of outpatients. Before the implementation, the hospital will take the lead, with the cooperation of the Party and Government Office, and the outpatient department will organize the implementation of emergency drills for one card, sort out possible problems, conduct on-site investigation and settlement, standardize the process of one card, formulate a paper version of the process, and distribute it to all consulting rooms for the convenience of doctors.
Third, strengthen the monitoring of nursing quality, strictly control the quality of nursing and ensure the quality of nursing.
1, carefully organize nursing staff to study the assessment standards and quality assessment standards of departments designated by the nursing department, implement secondary assessment of departments, plan the work of departments in advance, decompose them item by item, make work priorities every week, decompose each working group into weeks and days, and the nursing staff will work as planned, and the quality controller will supervise them irregularly every week, and rectify them at any time when problems are found. When responsibilities are unclear or opinions are not unified, nurses live in groups.
2. Organize nursing staff to ask questions at the weekly morning meeting, and urge them to review in time if they fail to master them until they are proficient.
3. Implement the post responsibility system: According to the specific new work situation of outpatient department, the post responsibilities and work standards of nurses in each class of outpatient department have been revised again, so that nurses can do their jobs in strict accordance with the norms and strictly implement the responsibility system for first consultation and the nursing safety verification system.
4. Strengthen the management of first-aid articles: the person in charge shall conduct a comprehensive inspection once a month, and the head nurse shall conduct a weekly inspection, shift changes and spot checks at any time to ensure that first-aid articles are always in an emergency state, and the intact rate of first-aid articles is 100%.
5. Strengthen the supervision of disinfection and isolation: according to the hospital infection management standards, nurses can master the principle of disinfection and isolation, strictly implement the hand hygiene system, disinfect endoscopic instruments, quality control staff can conscientiously perform their duties, actively check and urge medical staff to strictly abide by the aseptic technical operation procedures, so that the hospital infection control indicators can meet the quality standards.
6. Organize discussion on the assessment contents and scores involved in the performance appraisal scheme of this department, which is the same as the performance appraisal scheme.
Fourth, strengthen link quality management to ensure nursing safety.
1, check the hidden dangers of nursing safety every month, strengthen the control of nursing operation links, hold regular quality control meetings every month, analyze the problems found in ward rounds and peacetime work, discuss possible hidden dangers of nursing safety, formulate preventive measures, avoid hidden dangers of nursing safety, point out them one by one in time, analyze the reasons and implement corrective measures. Organize nursing staff to attend lectures on nursing safety knowledge organized by the nursing department, and organize nursing emergency plan drills twice a year, so that nursing staff can find problems through drills and implement practical work, encourage nurses to actively report nursing adverse events, organize nursing staff to learn the classification, standards and handling procedures of nursing adverse events, and improve their awareness of prevention of nursing adverse events.
2. Strengthen the observation of outpatients, report the changes of the disease to the doctor in time, assist the doctor to deal with it accurately and timely, and reduce the occurrence of medical disputes.
3. Strengthen the reasonable scheduling on holidays and weekends, and implement flexible scheduling to meet the needs of patients. The head nurse and the quality controller go to the department for inspection and guidance irregularly on holidays and at noon to ensure the safety of nursing.
Fifth, strengthening standardized personnel training and on-the-job education of nurses has improved the overall quality of nursing staff.
1, once a month, the nursing staff in the department are given a hierarchical nursing business study, and the department organizes senior nurses to conduct nursing rounds 1 time, which further improves the theoretical level of nursing staff and gradually accumulates the basic knowledge of nursing staff.
2. Carefully organize different levels of nursing staff to participate in the "three basics" training and assessment in departments and hospitals, and strengthen the training and assessment of standardized nursing staff; Standardization personnel conduct training and assessment on theory and operation once a month. In the past six months, nurses in our department have participated in the nursing operation demonstration organized by the nursing department for 6 times, and participated in the theoretical examination, operation skill training and assessment for 6 times. The pass rate of initial examination is 66%, and the pass rate of make-up examination is 100%.
3. Strengthen the training of first aid skills, and constantly improve the technical level and emergency ability of nursing staff in departments. In the first half of the year, the training and assessment of nursing staff in learning nursing emergency plan, cardiopulmonary resuscitation, oxygen delivery and simple ventilator were strengthened, and the pass rate of assessment was 100%.
4. Encourage nurses to go out to participate in academic exchanges and various training courses and academic examinations. In the first half of the year, three people in our department participated in the continuing education for junior college students and two people participated in the continuing education for undergraduate students.
5. Encourage nursing staff to write papers. In the first half of the year, national journals published nursing papers 1 article.
Six, nursing indicators to achieve the goal
1, and the intact rate of first aid items reaches 100%.
2. "Three basics" theory examination pass rate 100% (passing standard 80 points).
3. The qualified rate of nursing technique operation is 100% (the qualified standard is 90 points).
4. One person, one needle, one tube and one use disinfection implementation rate is 100%.
5. The qualified rate of disinfection and sterilization of medical devices is 100%.
6. The comprehensive satisfaction rate of patients was 95.06%.
Seven, the existing problems:
1. Young nurses have poor theoretical foundation and have make-up exams for theoretical exams.
2. Individual nurses have poor awareness of active service, lack of service for patients, and patients can't get timely help.
3. Individual medical staff did not pay enough attention to disinfection and isolation, hand hygiene was not implemented enough, and infusion cards were repeatedly signed for rectification.
4. There are few published nursing papers and no nursing research.
5. The column of health education failed to be carried out smoothly according to the specifications.
202 1 summary of the work of nursing department in the first half of the hospital
In the first half of 20XX, opportunities and challenges coexist for our hospital. Third-class hospitals have tight reexamination time, heavy tasks, high standards and strict requirements. It is related to the image and reputation of the hospital, the subsequent development of the hospital, and the vital interests of hospital cadres and workers. This is an encouragement and test for hospital cadres and workers, and also a comprehensive summary of all hospital work, which will play a powerful role in promoting hospital management. In the past six months, under the leadership, help and guidance of hospital leaders, nursing department directors and head nurses, the general medical staff mobilized and successfully completed the nursing work assigned by hospital leaders. The work is summarized as follows:
First, continue to carry out quality nursing services.
The focus of nursing work is still to continue to carry out high-quality nursing services, continue to implement the responsibility system and holistic nursing work mode, and provide patients with comprehensive, full-course, professional and humanized nursing services. In order to better carry out high-quality nursing work, the nursing team of the department held several meetings to discuss the nurse scheduling scheme, so as to optimize the configuration, meet the requirements of high-quality nursing and ensure the efficient and high-quality completion of all nursing work. General nurses are also actively exploring and constantly learning to make high-quality nursing services fine and fine, so as to satisfy patients, society and government. The review of the top three gave us an opportunity to learn and show. Leaders at all levels came to our department for supervision, inspection and guidance, which strengthened our work concept and improved our work quality.
Second, constantly improve the hierarchical management.
The nursing department reiterated the responsibilities of nursing staff at all levels, and defined the responsibilities of each post and the nursing work system and process. At the same time, our department has formulated the standards and assessment system for nurses' grade evaluation, and established a nurse post management team to re-evaluate nurses at all levels regularly. Our department has formulated training plans for nurses at all levels to ensure their all-round development and excellent quality. Our department arranges shifts according to levels every day, flexibly deploys, and each class performs its own duties, ensuring the safe treatment of critically ill patients. At present, the levels of nurses in our department are as follows: 2 nurses in N3, 8 nurses in N2, 2 nurses in N/KLOC-0 and 2 nurses in N0.
Third, strict nursing quality control to ensure nursing safety.
In this year's work, three members of the nursing quality control team are responsible for the nursing quality control in our department, with full participation and * * * completion. Our department has realized the docking of nursing quality control and performance appraisal, and further improved the quality of work. The problems existing in the monthly quality inspection are summarized in the work of each nurse. Solve and track these problems in a targeted manner, and link the recurring problems with personal performance. Because of its strong pertinence, it has achieved remarkable results. At present, most nurses can understand the importance of quality control, check their own shortcomings in time and correct their mistakes actively, thus reducing the workload of quality control members and improving the quality of work. In addition, they should also seriously study various nursing core systems, improve each nurse's risk prevention awareness and safety management ability, and ensure the safety of patients.
Fourth, the writing of nursing documents
Every general nurse can skillfully apply the new electronic medical record operating system. Record nursing records timely, accurately, completely and objectively. Timely complete the first evaluation list, pressure sore risk list, risk assessment and preventive measures list of falling and falling out of bed, and the corresponding nursing plan list. Risk assessment should follow the principles of admission assessment, regular assessment and assessment at any time when the condition changes. Document quality control: the responsible nurse controls the self-quality, timely checks for missing parts, improves nursing documents, and comprehensively controls the quality of nurses and head nurses in wards. There are some problems: there are omissions in the first assessment of admission, lack of nursing plan, risk assessment but the score does not match the actual situation or there is no continuous assessment, and the temperature list is repeated for the first time. Summarize the writing problems of nursing documents every month, discuss the causes of errors, explore solutions and make improvements.
Verb (abbreviation of verb) strengthens training.
Improve the overall quality of nurses, and organize nurse training regularly, with comprehensive contents: specialized knowledge, rare cases and diseases, risk management, hospital infection, first aid technology, hospital rules and regulations, core system, hospital culture, etc. Regular professional training improves the professional ability of each nurse and embodies our professional characteristics; I will organize all nurses to learn in time when the department encounters new clinical technologies or rare diseases, and expand the knowledge of each nurse; Regularly organize the study of first aid knowledge and the drill on the first aid site, which improves the rescue technology and level of each nurse; Strengthen nurses' study of scientific management methods such as quality control circle and PDCA cycle, so that all nursing work can be more organized and improved continuously. In a word, I will teach according to the level and characteristics of each nurse, so that they can not only do their job well, but also improve their self-satisfaction.
In the first half of the year, we also revised the scheduling instructions as required, supplementing the contents of flexible scheduling; Modified the performance evaluation and linked it with the adverse event report; Health education with departmental characteristics was formulated, which promoted the development of nursing work; Made a new bedside card, which is more suitable for the content of excellent care; At the same time, a patient health education meeting is held every Thursday afternoon, which strengthens the communication between nurses and patients and improves the status of nurses in patients' minds. Maslow once said: self-realization is our highest demand. To this end, we must make unremitting efforts, not satisfied with the status quo, not satisfied is the upward wheel, only not satisfied, there is pursuit; Only by constant pursuit can we make continuous progress. In next year's work, we will maintain a good working method and style, and continue to work hard in the shortcomings!