1. Personal work pressure of customer service will affect mental health.
2. If there is a dispute with JD.COM customer service because of goods or services, it will affect your shopping experience, because it will delay the solution of the problem.
3. If the quarrel is serious, JD.COM will record the complaint and take corresponding actions, such as investigating or providing compensation.
4. If you insult, abuse or threaten customer service, you may face JD.COM. The title of COM and other penalties.
JD.COM Customer Service is mainly responsible for the pre-sale reception in JD.COM, and helps customers to facilitate and complete the order service through online question-and-answer consultation on JD.COM online platform.