JD.COM's customer service department usually monitors and analyzes customers' comments and feedback to evaluate service quality and satisfaction and make improvements. If you give JD.COM customer service a one-star rating, they will notice this rating and use it as a reference for improvement. JD.COM attaches great importance to customers' opinions and feedback. They encourage customers to make complaints and feedback through official channels, so as to understand and deal with customers' problems in time. Submitting feedback through official channels can ensure that your problems are properly handled and provide opportunities for improvement for JD.COM customer service. If you are not satisfied with the service of JD.COM Customer Service, it is suggested that you make complaints and feedback through the official channels of JD.COM Customer Service, so that they can understand the problems in time and take corresponding improvement measures. Your feedback is very valuable for improving the service quality of JD.COM Customer Service.