There are two ways to solve the problem of overdue decoding.
1, telephone feedback community, manual decoding by county CDC;
2. The complaint code was changed through Hunan 12320 Health Consultation Platform (Health 320), and the process has been adjusted and upgraded. All citizens in the province can directly change the code online, no matter where they are. The processing time of code change has also been shortened from the previous 3 days to 24 hours (if the code change requirements are not met, the high-risk population/close contacts/nucleic acid detection is not uploaded to the platform synchronously, etc.). This optimization measure will greatly simplify and facilitate the public's travel and life.