1. According to Shenzhen local treasure, the inquiry time is too early: the health certificate can only be inquired 7 to 10 days after the inspection, so you must go to official website to inquire about the health certificate within the time limit.
2. Incorrect personal information input: Please check whether the personal information entered is consistent with the original certificate information, including name, ID number or health certificate number. If any information is incorrect, the system will not be able to query the health certificate records.