12320 is an epidemic prevention telephone?

12320 is a government public welfare hotline set up by the Ministry of Health. It was launched on February 9, 2005, and was put on trial in 2006. 20 12 will be fully launched at the end of this year. 201March 2320, the public health telephone was officially renamed as 12320. The telephone covers all parts of the country and serves everyone in China.

12320 health hotline spreads health laws, regulations and policies to the public, and popularizes health knowledge and skills, which has become an important window for spreading health policy information and health and disease prevention knowledge; Accepting public complaints and reports, initially forming an appeal expression mechanism, a contradiction resolution mechanism and a rights protection mechanism, and smoothing the communication channels between the government and the public; Carrying out appointment diagnosis and treatment can alleviate the difficulty of seeing a doctor to some extent; In many public health emergencies and major health activities, it has played a prominent role in public risk communication and public opinion monitoring. The health hotline 12320 has gradually developed into a pragmatic answering line for the people, a help line for solving problems for the people, and a contact line between the government and the masses. ? [3]?

For the general public, if you want to confirm whether it is safe after the recent vaccination, you can call 12320 for consultation. ? [4]?

The national portal website 12320 has been opened, and the public can consult health online. If you have any suggestions or comments on 12320, you can also leave a message in the interactive garden column. After the nationwide 12320 is fully opened, the online complaint reporting function will be gradually opened.