How does Health 320 apply for decoding?

Recently, due to the need of epidemic prevention and control in COVID-19, some counties and cities in Xiangxi have implemented health codes for some residents in their jurisdictions according to different risk levels. As of 10 and 13, some residents have met the decoding requirements but failed to decode them in time. In order to help residents do a safe, scientific and accurate decoding work and restore normal production and life, the three-level epidemic prevention and control headquarters in COVID-19 City set up a special class for health code management and coordination services, and carried out centralized decoding services for residents who met the conditions of health code decoding. The related matters and specifications of decoding service are explained as follows:

First, the online private prosecution decoding of Health 320.

Pay attention to the official account of "Health 320" WeChat, download the "Health 320”APP, and submit the complaint online for decoding as required.

Second, the "Health 320" complaint was not decoded.

Personnel who have not transcoded the health code in Hunan Province after distributing the code three times in seven days (or twice in three days) as required can call the hotline of the local county and city health code management special class, send personal information and upload the personal commitment letter, travel code screenshot and nucleic acid detection report to the designated mailbox of the local county and city special class staff, and decode the qualified personnel immediately after analysis and confirmation by the county and city. For those who fail to meet the requirements, our staff will reply to you in the mailbox in time.

Third, special circumstances require offline decoding.

People who haven't been to high-risk areas in the past 14 days, but have been assigned codes due to the problem of cell phone signal source (the phone number is used by others and lives at the junction of counties (cities)), etc. ), you can call the hotline of the local county and city health code management special class to appeal, provide relevant certification materials (which must be true and effective) to the staff of the special class, and decode the qualified personnel immediately after analyzing your trajectory. For those who do not meet the requirements, our staff will reply you in a timely manner in an appropriate way.

The following is the letter of commitment template and the hotline of community decoding service in key counties and cities, which can be directly dialed for consultation.