It can handle complaints. 12345 is a non-emergency rescue service system, which is used to help the claimants solve the difficulties and problems encountered in life and production. It is a platform for the municipal party committee and the municipal government to pay attention to people's livelihood and listen to public opinion. Governments all over the country have opened 344 government service hotlines at 12345.
12345 is aimed at the problems encountered by the people in society, and it can be solved by calling this number to complain, which provides certain convenience for the people.
The service hotline 12345 is set up by local municipal governments in different ways, including telephone 12345 and network 12345.