What are the hotel room hygiene management systems?

I. Cleaning requirements for different types of rooms \x0d\ II. Cleaning sequence of different types of rooms \x0d\ (1) Cleaning sequence in off-season \x0d\ 1. The room that the front desk instructed to clean as soon as possible \x0d\ 2. A room with a sign on the door that says "Tidy up the room now". \x0d\ 3。 Check out. \x0d\ 4。 "VIP" room \x0d\ 5。 Other rooms. \x0d\ 6。 Vacancy \x0d\ (2) Cleaning sequence in peak season \x0d\ 1, vacant. The vacant room can be cleaned in a few minutes so that it can be handed over to the front desk for rent as soon as possible. \x0d\ 2。 The room that the front desk instructed to clean as soon as possible \x0d\ 3. Check out the room. \x0d\ 4。 There is a room with "tidy up the room at once" on the door. \x0d\ 5。 Vip room \x0d\ 6。 Other rooms. \x0d\ III。 General principles and hygienic standards of room cleaning \x0d\ (1) General principles of room cleaning \x0d\ 1, from top to bottom. \x0d\ 2。 From the inside out. \x0d\ 3。 Apply it first and then wipe it. \x0d\ 4。 Ring cleaning. \x0d\ 5, dry and wet separately. \x0d\ (2) Hygienic standard for rooms \x0d\ 1. There is no stain where the eyes see it. \x0d\ 2。 There is no dust where the hand touches. \x0d\ 3。 Equipment and supplies are virus-free. \x0d\ 4。 The air is fresh and odorless. \x0d\ 5。 Room hygiene has reached "ten none". \x0d\ IV。 Types and scope of use of room cleaning agents \x0d\ (1) are classified according to chemical properties of cleaning agents \x0d\ 1, acidic cleaning agents \x0d\ 2, alkaline cleaning agents \x0d\ 3, neutral cleaning agents \x0d\ (2) classified according to use \x0d\ 3. Glass cleaner \x0d\ 4, metal polisher \x0d\ 5, furniture wax \x0d\ 6, air freshener \x0d\ 7, pesticide \x0d\ 5. Matters needing attention when cleaning guest rooms \x0d\ 1, and "tidy up the room" at the same time. \x0d\ 2。 Leave the door open when cleaning the room. \x0d\ 3。 Smoking, eating and reading newspapers and magazines (especially books and periodicals of guests) are not allowed in the guest room. You are not allowed to use the facilities in the guest room. When cleaning the bathroom, prepare a mat. \x0d\ 6。 The rag used to clean the room should be used separately \x0d\ 7. Pay attention to house inspection \x0d\ 8. Don't dispose of the "garbage" in the room casually. The shower curtain should be ventilated \x0d\ 10, the electroplated part should be completely dry \ x0d \ 65444 12, slippers should be placed under the nightstand \x0d\ 13, and the articles in your heart should be kept. Pay attention to point the trademark at the guest \x0d\ 14. When the guest's articles are damaged \x0d\ 15, ask the waiter to turn on the indoor lighting \x0d. Planned guest room hygiene refers to the guest room hygiene management system that makes a regular cleaning plan on the basis of daily cleaning of guest rooms, and thoroughly cleans and maintains the articles that are difficult to clean or do not need to be cleaned in the guest room with one cycle as a cycle. \x0d\ 1。 Planned WHO \x0d\ 1. The room cleaner is required to clean the room every day. It is stipulated that a certain part or area of the room should be thoroughly cleaned every day. Seasonal cleaning or annual cleaning \x0d\ 2. Planned health management \x0d\ (. X0d\ (III) Planning Health and Safety \x0d\\x0d\ Section III Room Cleaning Quality Control \x0d\ 1. Strengthening employees' health awareness \x0d\ Doing a good job in health management requires waiters and managers to have health awareness and have sufficient understanding of the importance of health work, so it must be emphasized and assessed frequently. \x0d\ Secondly, to strengthen the staff's health awareness, it is also required that the guest room staff have sufficient knowledge of the health standards of foreign-related star hotels, and should not take their own daily health standards as the hotel's health standards, and the hotel's health standards should be in line with international standards, otherwise the normal health requirements of international tourists can be regarded as "cleanliness addiction". \x0d\ II。 Formulate operating rules and health standards for health work. Strict inspection system \x0d\ (1) Establish a step-by-step inspection system for guest rooms \x0d\ 1, self-inspection by waiters \x0d\ 2, general inspection by foreman \ x0d \ (1) \ x0d \ The fourth section is cleaning and maintenance of public areas \ x0d \ The range of public area \x0d\ 2. The characteristics of cleaning and sanitation work in public areas are \x0d\ firstly because the scope of public areas is quite wide. Secondly, the public * * * area has a large passenger flow and frequent guest activities, which brings inconvenience and difficulty to the cleaning work of the public * * * area. Finally, the cleaning work in public areas is complicated, the working hours are not fixed, and the personnel are scattered. Therefore, the quality of cleanliness is difficult to control. \x0d\ III。 Contents of cleaning and maintenance of public * * * areas \x0d\ (1) lobby cleaning \x0d\ 1, lobby floor cleaning \x0d\ 2, escalator and elevator cleaning \x0d\ 3, lobby furniture cleaning \x0d\ 4, and bronze polishing. (4) Cleanliness and sanitation in other areas \x0d\ (5) Greening arrangement and cleaning maintenance \ x0d \ x0d \ hotel hygiene management system \ x0d \1. Purpose \ x0d \ x0d \ Improve the quality of hotel hygiene management and provide customers with fresh, clean and hygienic consumption. \ x0d \ x0d \ II。 Directory \x0d\ 1. Hygiene management includes three aspects: personal hygiene management, articles and equipment hygiene management and food hygiene management. \x0d\ 2。 Personnel at all levels have the responsibility to keep their work areas clean and tidy. Managers are jointly and severally responsible for health work at lower levels. \x0d\ 3。 Professional health and cleaning departments and personnel carry out professional cleaning and management of the areas and work items they are responsible for. Mainly refers to the public health and sanitation, catering department, kitchen and chef, medical department and its personnel. \x0d\ 4。 Personal hygiene management standard: \x0d\ (1) employee gfd and personal hygiene. \x0d\ (2) Master necessary health knowledge. \x0d\ (3) Physical and mental health requires a health certificate. \x0d\ 5。 For food hygiene management standards, please refer to Hotel Food Hygiene Management Regulations. \x0d\ 6。 Hygienic management standard of articles and equipment: keep the surfaces of articles and equipment smooth, bright, free from peculiar smell, damage and scratches, and put them in order. \x0d\ 7。 Health inspection shall be carried out in accordance with the four-level inspection system of employee self-inspection, team inspection, department inspection and functional department inspection, and by combining routine inspection, special inspection, unannounced visit and unannounced visit. For the problems found out, the responsibility shall be investigated and punished according to the standards. \x0d\\x0d\ III。 Evaluate \x0d\ 1. Articles, facilities and equipment should be smooth, bright, free from peculiar smell, damage and scratches, and placed in an orderly manner, otherwise, punishment will be imposed according to the seriousness of the circumstances and the impact. \x0d\ (1) Minor hygiene problems such as fluff, floating ash, water stains and paper scraps will be punished. \x0d\ (2) Hygienic problems such as dust, stains, oil stains, sundries, hair and wrinkles will be punished. \x0d\ (3) Punish environmental health problems such as dirt, foreign bodies, cracks, breakage, irregular arrangement, dislocation, falling off or missing articles, and peculiar smell. \x0d\ 2。 Any regular sanitation and cleaning work that is not cleaned up after the expiration will be punished, which will affect the consumption of guests or the guests' proposal. According to the situation, give the responsible department a warning or the responsible person a negligent punishment. \x0d\ 3。 Those who violate personal hygiene and food hygiene regulations will be punished according to relevant hotel regulations.