Enterprise EAP evaluates and diagnoses employees' mental health through professional psychological counselors, thus helping and solving employees' psychological problems and deviations at work and at home, maintaining employees' good psychological state, and enabling them to devote themselves to their work more wholeheartedly.
Why should enterprises conduct EAP?
First, sort out the mental health status of employees.
The basic way of EAP project is to investigate the mental health status of employees, and relevant psychologists will issue personal mental health reports of employees to help enterprises establish mental health files.
In addition, on the basis of analyzing the basic data, these psychologists can also dig out the potential problems that affect the overall mental health of enterprises and the personal mental health of employees, and combine the knowledge of psychology and management to provide suggestions and references for our enterprise managers, so as to better manage employees and create benefits.
Second, help employees regain their enthusiasm for work.
Employees may feel depressed every day because of various troubles in life and work, and may be passive or rebellious at work. EAP, on the other hand, can provide them with a way to talk, produce a resolution effect, intervene when necessary, help employees to alleviate or solve their confusion or troubles in time, regain their enthusiasm for work and life, and put themselves into work with a good mental state.
Third, it is convenient for internal communication.
According to Guan's investigation, most of the pressure and troubles of employees come from communication between superiors and subordinates. Within the enterprise, whether the superior demands too much from the subordinate or the subordinate doesn't understand the requirements of the superior, these will lead to greater pressure on employees, which will eventually lead to frequent employee turnover and even various excessive risks. Therefore, EAP service can not only provide guidance and help for grass-roots employees, but also help managers to improve communication methods and change their working methods in time, thus improving employees' job satisfaction.
Fourth, reduce the cost of enterprises
Now with the development of society, more and more enterprises are beginning to realize that EAP can also help enterprises reduce costs.
First of all, the most obvious thing is that EAP can improve the working status of employees, thus enhancing the value and benefits created by employees.
Secondly, we can reduce the turnover rate of employees by improving various communication barriers among employees within the enterprise. Nowadays, young people in the e era leave without saying a word. If we can grasp their psychological state, we can understand their reasons for leaving their jobs, thus reducing the brain drain rate and personnel costs.
Finally, through EAP, we can find the extreme problems of individual employees in the early stage, nip in the bud, solve the serious consequences in the early stage, and help enterprises avoid employee risks.
In addition to the above benefits, EAP has many functions for enterprises, such as saving training expenses, reducing improper dismissal, reducing compensation costs, reducing absenteeism (sick leave) rate, reducing the burden on managers, improving the public image of the organization, improving the organizational atmosphere, improving staff morale, increasing the retention rate (especially for employees in key positions), improving production management, and improving production efficiency.
Although the state does not force every enterprise to establish EAP, for the healthy development of enterprises, to solve and avoid the risks caused by employees' psychological problems, to improve employees' work efficiency and to increase enterprise benefits, especially in this special period, Bian Xiao suggested that qualified enterprises should carry out EAP as much as possible.