From 2005 to 20021year, China's insurance market was rapidly promoted 16 year, the main body of China's insurance market rose rapidly 16 year, and the insurance industry laid the foundation for high-quality development 16 year.
From a single spark to a prairie fire, the concept of insurance has taken root in the hearts of consumers in China. Through the innovation iteration of science and technology, we can meet the changes of population age structure, gain insight into customer needs, protect pain points, innovate development models, and light up the road for the insurance industry and industry subjects.
It's only a matter of time before it rains and winds. Since its establishment in July, 2005, during the 16 years, Sunshine Insurance has adhered to the guidance of party building, adhered to the initial intention of its main business, always made financial contributions with an industrial mentality, solidly accumulated its enterprise development capabilities, and earnestly fulfilled its social responsibilities.
From history to reality, the insurance industry has made great strides and turned into a new track of high-quality development. The fate and growth of enterprises are closely related to the leadership of the Party, national rejuvenation and economic stability. Only by conforming to the laws and trends of historical development, grasping the opportunities of development, bravely shouldering heavy burdens and being brave in practice can we finally reach the other side of high-quality development.
Rolling stone, moving forward with heavy load, Sunshine Insurance 16 years has been committed to the development of insurance protection and insurance services, and its belief is rock solid. Up to now, Sunshine Insurance has developed into a comprehensive insurance service group integrating professional subsidiaries such as Sunshine Property Insurance, Sunshine Life Insurance, Sunshine Credit Insurance, Sunshine Asset Management and Sunshine Ronghe Hospital. Its nearly 3,000 institutional outlets cover 94% of cities and 62% of counties in China, and have won wide trust with professional and systematic risk management solutions.
At the same time, the mission of corporate responsibility has been integrated into the development gene of Sunshine Insurance: as of the first half of this year, the data show that Sunshine Insurance has solved 280,000 jobs, paid over 55 billion yuan in taxes, and invested over 480 million yuan in various charities.
Insurance can be regarded as a "stabilizer" of society and a "booster" of economy. Both are obvious in sunshine insurance. As of the first half of this year, Sunshine has provided insurance protection for more than 420 million customers, * * * assumed social risks 1.47 trillion yuan, and paid various kinds of compensation exceeding 207 billion yuan; Since 2020, it has provided nearly 400 billion yuan of risk protection for 45 large central enterprises and more than 90 billion yuan for 102 projects along the Belt and Road.
Young people's aspirations are far-reaching, and their journey is expected. Under the guidance of the "red engine" of Party building and the surging pulse of scientific and technological innovation, Sunshine Insurance has already established the "foolish ambition" of "peasant mentality and craftsman spirit", determined the road map for the high-quality development of science and technology empowerment insurance, anchored the task book of "all for customers" and made continuous efforts.
0 1
Party building leads development and continues red kinetic energy.
"Always follow the party is the eternal belief of all * * * party member, the firm will of all China people, and the historical choice for the Chinese nation to move towards glory. Listening to the Party's words and following the Party is also the same aspiration of sunshine people. It is the fundamental guarantee and powerful force for the sunshine to grow and develop, to be stable and far-reaching, and to build a century-old enterprise. " Zhang Weigong, secretary of the Party Committee and chairman of Sunshine Insurance Group, recently said at the meeting of Sunshine Insurance Group to celebrate the founding of China * * * Production Party100th anniversary. In his view, party building is the "red engine" of enterprise development, especially non-public enterprises.
Looking at the development of 16 sunshine insurance, it is also the transformation of the party's organizational advantages and political advantages to the development advantages of enterprises, and witnessed the development process of party building leading non-public enterprises and promoting the stable, healthy and high-quality development of enterprises. As early as the early days of its establishment, Sunshine Insurance set up the Party's organizations at the same level at the same time, focusing on building the Party's organizational system vertically to the end and horizontally to the edge. Since then, wherever the company's business develops, the organization will open, and the party's organization will be built simultaneously. At present, the Sunshine Insurance Party Committee has 395 party organizations under its jurisdiction, which has achieved full coverage of party organizations in the whole system of the Group. It is also based on this that the Party Committee of Sunshine Insurance Group was rated as the "Advanced Grass-roots Party Organization" in Guangdong Province and the "Demonstration Point of Party Building Work" in Shenzhen's non-public system. In the process of company development, Party building has become an important guarantee for the healthy development of enterprises and a driving engine for high-quality development.
The mountain has ridges and the house is reinforced by beams. It is the cornerstone of the party building work of enterprise party branches, and strengthening the grassroots and laying the foundation is a long-term plan and a solid move for the party's organizational construction. Sunshine Insurance always adheres to the organizational construction system of "two-way access, cross-employment" and "shoulder to shoulder" mode for party organizations and management teams at all levels. Through the system guarantee, the party building work is effectively and deeply embedded in corporate governance and management, forming a strict organizational system from group to subsidiary to provincial and municipal institutions, with strong execution and effective operation. The battle fortress is built on the enterprise's business chain, innovation chain and service chain, allowing party member to play a leading role in the front line. Integrating Party building into enterprise development can give full play to the political advantages of the Party in enterprise management. With its own practice, Sunshine Insurance has become an excellent example of party building work promoting enterprise development and producing tangible productivity.
Standing at the historical intersection of "two hundred years", as a financial backbone enterprise, Sunshine Insurance has always integrated the party's sense of purpose into the core value pursuit of "all for customers".
"The party's history of hard struggle and self-improvement has become an inexhaustible source of spiritual nutrients and motivation for contemporary producers. Sunshine insurance started from scratch, raised funds by itself, and was founded after hardships; After the establishment of the company, with extraordinary efforts, it solved the employment of 280,000 people, paid 55 billion yuan in taxes for the country, absorbed the spirit of struggle of party member, and relied on the organizational advantages of the party. " Zhang Weigong recalled the beginning and development of sunshine.
In the sunshine, party member plays a vanguard and exemplary role everywhere. The company integrates the party's concept of "serving the people wholeheartedly" into the enterprise development culture, adheres to the main business of insurance, adheres to "customer-centered", and regards serving customers wholeheartedly as the foundation of the company's survival and development, providing customers with risk protection and helping customers to relieve their worries. Up to now, Sunshine Insurance has nearly 40 million customers, providing insurance protection for more than 400 million customers, * * * taking social risks 1.47 trillion yuan, and paying more than 207 billion yuan.
The "red gene" contains infinite vitality, and the red spirit forges the "sunny character". The extraordinary struggle of the Party has formed a series of great spirits, constructed party member's spiritual pedigree, and provided rich nourishment for strengthening the Party and promoting enterprises. Give full play to the era value of the "red gene", Sunshine Insurance regularly carries out the "four histories" study and education, and grassroots party organizations organize party member to carry out the red base education once a year. Various forms, dazzling. "Red Gene" is rooted in employees' thoughts and integrated into corporate culture, forming a core corporate culture with "dare to challenge, perseverance", "peasant mentality and craftsman spirit" as its main contents.
"Revisit the history of the Party, strengthen the faith of the Party, enhance the confidence in development, regard the glorious history of the Party as a valuable asset for scientific development, regard the fine tradition and great spirit of the Party as an important magic weapon to meet challenges, and strive to write a new chapter in the high-quality development of sunshine." The "red engine" led by Party building is making Sunshine Insurance glow with infinite kinetic energy of innovation and development.
02
Adhere to the main business of insurance, and innovation will be far-reaching.
Customer-centered is the fundamental reason, even the only reason, for the existence of modern enterprises.
As one of the earliest enterprises advocating "customer-centric" in the industry, Sunshine Insurance adheres to its main business, empowers technology, and continuously optimizes customer experience with customer insight and technical strength.
Sunshine Property Insurance relies on scientific and technological strength, takes customer demand as the center, adopts industry-leading "cow face recognition" technology, and carries out online operation services through Sunflower Agricultural Insurance APP. The technology of "cow face recognition" gives each cow an "identity card" to realize "accurate underwriting" and "accurate claim settlement" and improve the efficiency and quality of agricultural insurance underwriting inspection. On June 5438+ 10, 2020, Sunshine Property Insurance Xinjiang Branch obtained the qualification of agricultural insurance operation in Xinjiang, was shortlisted for the bidding project of the autonomous region and the Corps in 20021-2023, and obtained the qualification of four towns and villages in xinyuan county to undertake policy-oriented agricultural insurance, which will provide local farmers with an estimated risk protection of 600 million yuan, including wheat, dairy cows and other varieties and breeding insurance.
Adhering to the principle of "customer demand as the core", taking "intelligent insurance, intelligent customer service and intelligent claim settlement" as the core, and continuously driving innovation with technology and data, Sunshine Insurance has created such special services as one-click payment, quick claim settlement, and intelligent customer service robot "Xiaoyang", so that customers can feel the temperature and speed of insurance, and create an efficient and convenient service experience for customers with smooth intelligent service throughout the process.
With the rapid development of insurance technology, insurance claims are becoming simpler and faster. Sunshine Shaoxing Branch of China Life Insurance Company completed a medical insurance payment for Ms. Fan in only 1 1 minute. The efficient and convenient service amazed Ms. Fan.
When risks come, insurance often becomes the messenger of timely assistance; In the face of sudden changes, everyone can do nothing. Ms. Zhou, who started her own business, suddenly suffered the bad news of her husband's death. She lost her relatives, the company was stagnant, and the funding gap was unsustainable for a while. Ms. Zhou's husband owns insurance products with the insured amount of 6.5438+0.65 million yuan in Sunshine Insurance. Within 24 hours after the claim application was passed, Ms. Zhou got the claim payment of 1.6526 million yuan in time, which solved the urgent need and escorted the normal operation of her family and the company.
Sunshine Insurance was established in 16, and has been focusing on science and technology to achieve sustained and rapid development. With the approval of Ministry of Human Resources and Social Security and the National Postdoctoral Management Committee, the Postdoctoral Research Center of Sunshine Insurance Group was approved to be established, and the integration of the Group in Industry-University-Research achieved a new leap.
Statistics show that by 2020, Sunshine Insurance Group will invest more than 654.38 billion yuan in scientific research every year and apply for nearly 100 domestic inventions. In addition, Sunshine Insurance Group and Tsinghua University jointly set up an innovation research center, and undertook and completed a number of national natural science foundation projects.
One piece of technology is just a microcosm of Sunshine Insurance's "customer-centered" insurance experience with technology.
03
Open the curtain, gather the top three, and strive for the pioneer era.
Science and technology, investment and great health have consolidated the practice of Sunshine Insurance in the pioneer era in 16 years and demonstrated the enduring ingenuity of a financial enterprise.
Science and technology is an internal development gene, which has been deeply rooted in sunshine insurance. From 65438 to 2006, every stage of the group's development is engraved with a clear scientific and technological strategy that fits the context of the times. Digital transformation has become a bright footnote for the implementation of the current sunshine insurance technology strategy.
Sunshine Insurance, branded with science and technology, began its digital transformation on 20 16 and 202 1. As the first year of the "Fourth Five-Year Plan" of Sunshine Insurance, the Group's digital transformation 2.0 took shape, namely, "building five capabilities of digital customer insight, digital marketing, digital product innovation, digital risk control and digital operation with customer insight as the core". "Digital transformation is the key to building future competitive advantage. It should be based on improving productivity and creating customer value. It is not a simple technological innovation and application, but an all-round organizational change. " For example, Sunshine Insurance's above-mentioned positioning of digital transformation and its technical iteration on the grounds of releasing new productivity show the initial intention and ingenuity of Sunshine Insurance focusing on its main business.
The essence of digital transformation is business remodeling, clear strategy and hard work, which is the guarantee of effectiveness. Based on this, Sunshine has drawn a clear development roadmap: the construction of a comprehensive digital platform will be completed in 20021year, the value of customer insight will be maximized in 2022-2023, and the five capabilities will be fully realized in 2024-2025. The establishment of digital transformation organization mechanism with high integration of technology and business is evolving. "Technological innovation is driven by strategy rather than technology. The science and technology team should focus on strategy, brain technology, the status quo, and not forget the active mind, from technology to technology to create the future. " Inject Zhang Weigong's "peasant mentality and craftsman spirit" into the practice field of scientific and technological innovation.
Investment is another wheel that drives Sunshine Insurance to move forward steadily. Sunshine Assets has been at the forefront of the industry for 15 years with its professional investment team and "steady, standardized and professional" investment philosophy. By the end of last year, the data showed that the average return on investment of Sunshine Assets was nearly 10% better than the industry average, and the entrusted assets exceeded 560 billion yuan. Realize the value of the investment end with real investment ability, complete investment qualification and rich investment tools.
In the "Golden Bull Award for Investment in Insurance Industry in China" in May this year, two products under Sunshine Asset Management won the Golden Bull Award for portfolio insurance asset management products, namely Sunshine Asset-Growth Select Asset Management Product (equity category) and Sunshine Asset-Yingshi 10 Asset Management Product (fixed income category). Their investment ability and management strength have been fully tested and recognized in the asset management market.
In the practice of building a healthy ecology, Sunshine Ronghe Hospital, the first insurance hospital under Sunshine Insurance, has served the people with high-quality medical care for more than five years. As the first hospital in the insurance industry, since its establishment, it has shown the extension of the insurance service chain to the big health field in a forward-looking way. In the five years of hospital operation, its high-quality medical resources and services have been well received by local people.
Three years after the hospital opened, it passed the sixth edition of JCI certification, HIMSS7 information rating and three valuable international and domestic recognized certification reviews. After the outbreak of COVID-19 in 2020, Sunshine Ronghe Hospital became the only urban treatment center among more than 20,000 private hospitals in China, shouldering the heavy responsibility of centralized treatment in COVID-19 Garrison and surrounding areas. Inheriting the "love and responsibility" of Sunshine Insurance Group, Sunshine Ronghe Hospital vacated the "Infectious Disease Treatment Building" in one day and completed the installation and debugging of all the equipment in two days. More than 800 people submitted epidemic prevention petitions, and handed over the "double zero" record of "zero death of hospitalized patients and zero infection of frontline medical staff in COVID-19".
As a young man, Yimu failed his youth. In the past five years, sunshine and harmony have flourished like teenagers. From the start of the project of "100 Beijing experts stationed in Weifang to help build a harmonious Weifang", to the synchronous development of scientific research and medical care, and to the future planning of further strengthening cooperation with international advanced medical institutions, we have gone all out, leaving a mark of rapid development and responsibility. In the patient satisfaction survey organized by National Health Commission, the patient satisfaction rate of Sunshine Ronghe Hospital is over 97%, which has become the industry benchmark and development model of social medical services, and is also in the forefront in the ranking of public hospitals.
In the great healthy ecological construction, the pace of sunshine insurance has moved from health to old-age care. At the end of 2020, Sunshine Insurance's first CCRC healthy pension project "Sunshine Family, Guangdong, Hong Kong and Macao Full-age Healthy Pension International Community" has been officially opened, and the national strategy has been implemented to relieve the worry of population aging in the past 100 years, which marks the official landing of Sunshine Insurance Group's healthy pension strategy.
In the future, Sunshine Insurance will focus on the layout of healthy pension projects in Greater Bay Area, Yangtze River Delta, Beijing-Tianjin-Hebei, Hainan and Shandong. "The focus of our health care project is to make the all-age, all-life service of healthy care for the elderly different from our traditional care institutions, including scenes and lifestyles, and strive to create a healthy lifestyle, providing more intimate, civilized and modern life scenes for our elderly and every family member, and injecting new vitality into our healthy care for the elderly. Let the society, the country and the people truly experience the lifestyle of a healthy community for all. " Simplicity and sincerity are the purest cultural essence of Sunshine Insurance.
Doing finance with industrial mentality, developing steadily with farmers' mentality, and being brave in innovation with artisans' spirit, these spiritual cores, which have gone through vicissitudes and lasted for a long time, glow with dazzling brilliance in the new era.
04
Adhering to love and responsibility, practicing corporate mission.
"If an enterprise wants to be bigger and stronger, it must care for the society, be brave in undertaking the mission of the times, and assume more social responsibilities." Zhang Weigong thinks. The aim of China * * * Production Party is to "serve the people wholeheartedly", and Sunshine Insurance integrates the party's sense of purpose into the pursuit of enterprise core values of "all for customers".
Looking back on the course of "Love and Responsibility" 16, in the view of Sunshine Insurance, fulfilling social responsibility has become an important measure for enterprises to enhance their soft power. Since 2008, Sunshine Insurance has donated 67 Sunshine Insurance Aibo schools in 24 provinces, benefiting more than 26,000 teachers and students.
20 18 sunshine insurance launched the "twin plan"-"helping 10,000 poor students" and "improving the ability of 10,000 village doctors", focusing on the deep poverty-stricken areas in countries such as "three districts and three states" and implementing poverty alleviation through education and health. By the end of 2020, the "Twin Project" has covered 35 national poverty-stricken counties and 74 schools, and funded more than 30,000 students; More than 65,438+0,000 rural doctors have been trained and 69 telemedicine service stations have been established.
Poverty alleviation to the root, "hematopoiesis" is the long-term mechanism. Zhang Weigong said: "Poverty alleviation is only the primary goal, and the model of building a new socialist countryside is the pursuit goal." In Antu County, Yanbian Autonomous Prefecture, Jilin Province, Sunshine Insurance established an ice spring rice ecological farm, an ice spring pancake processing factory and a professional production cooperative of organic fungus based on local resources, and adopted modern enterprise management mechanism to support the development of enterprises in terms of production, sales and brand building.
In Wulanchabu City, Inner Mongolia Autonomous Region, Sunshine Insurance took advantage of its main business and underwritten "carrot target price index insurance" to protect the local economy.
From southwest to northeast, from education to medical care, from funding to security, from supporting wisdom to "supporting ambition", the public welfare footprint of Sunshine Insurance has spread all over the country for many years, with multiple dimensions and levels. We have been constantly exploring precision drip irrigation, targeted treatment, treating both the symptoms and the root causes, effectively solving practical problems, tackling difficulties, winning the battle against poverty and helping rural revitalization.
As of May, 20021year, Sunshine Insurance has invested more than 480 million yuan in poverty alleviation funds. Starting from the four major measures of industrial poverty alleviation, health poverty alleviation, education poverty alleviation and insurance poverty alleviation, we will comprehensively promote rural revitalization and development, and truly achieve the "six precisions" of accurate poverty alleviation targets, accurate measures to households, accurate project arrangement, accurate use of funds, accurate distribution of residents in villages and accurate poverty alleviation results, with remarkable results.
Boundless, sailing but believing in the wind. "Love and Responsibility" Sunshine Action has always adhered to and won high recognition and wide praise from the society. It has won many honors, such as China Top 50 Public Welfare, China Foundation for Poverty Alleviation Outstanding Contribution Award, China Red Cross Medal, the most socially responsible insurance company, China Best Business Model, Best Management Innovation Award, the first "National Corporate Culture Demonstration Base" in the financial industry, and the best claims insurance company.
In my heart, at hand, in my heart.
Walking to the new starting point of the Fourth Five-Year Plan, the initial intention, intention and ingenuity of Sunshine Insurance have been deeply engraved into the bone marrow of corporate culture, which is manifested in focusing on the main business of insurance, optimizing the big healthy ecology, implementing the strategy of big asset management, strengthening scientific and technological leadership and innovation drive, and effectively promoting all aspects of the Group's high-quality and sustainable development.
In the center of the forest, a flat path.
Looking back on 16, adhering to the "peasant mentality and craftsman spirit", Sunshine Insurance is down-to-earth, striving for perfection, and putting insurance protection and social responsibility throughout.
In the torrent of the transformation and development of the insurance industry, the "peasant mentality and craftsman spirit" have been determined, and the new development strategy of "gathering the top three" of Sunshine Insurance has been opened. Dreaming of "14- 15", the future can be expected.
Million car purchase subsidy