It happened in a speech. Luo Zhenyu, a strong player in the field of knowledge payment, shared a series of operations on how Huawei cloud staff persuaded them to "get" the use of Huawei cloud. The staff sent a letter to Luo Zhenyu, one of which caught Luo Zhenyu's attention and deeply shocked him. That sentence is: although we don't have "American equipment", when you need it most, we must be the "human bridge" on the Jingangchuan River.
Luo Zhenyu read this sentence in the lecture hall, and the applause continued, but some people had a little disdain on their faces, because it was like a bluff. Then Luo Zhenyu added: In fact, I understand that this is a "fudge", but at least it is a new "fudge", because the sacrifice has just been released, and this is definitely not the material called in the dictionary, right?
In Luo Zhenyu's eyes, this sentence is not a real bluff, but a kind of commercial marketing, which can attract his eyes and deeply touch his heart. "A person uses his talent to express his feelings about the world, his understanding and tolerance for customers, and he says he can try his best to make solutions for customers." He admits that it is fate to meet such employees, and it can also be seen that such people are good at communication. Putting such a talking person into the company will also become an unusual existence.
All the worries about Luo Zhenyu signing Huawei Cloud seemed to vanish at that moment. "There is only one way in front of me, and I want to rob a person myself. The only way is to sign a contract with him. " . So Huawei Cloud persuaded Luo Zhenyu with only one letter. The effort behind this is not a relationship, nor is it unnecessary empty talk, but a touching sentence.
The words of Huawei Cloud were summarized by netizens as the theme, which is people-oriented. Putting it in the workplace means taking customers as the center and taking customers as God. The biggest secret for Huawei Cloud to convince Luo Zhenyu is also the highest level of sales.
A letter sent Luo Zhenyu to rob someone himself. You can't imagine how popular people who can communicate are.
How important are people who can communicate? Since ancient times, most people who can talk have been successful.
Touching the dragon to tell the queen mother is a famous story in history. The story took place during the Warring States period, when the State of Qin took advantage of Zhao's panic, it attacked Zhao in one fell swoop. Zhao was in critical condition and immediately turned to Qi for help. However, Qi offered to be a hostage before he was willing to help.
At that time, Empress Zhao was unwilling in every way, and even said to her left arm and right arm, "If anyone wants to be a hostage, my old woman will spit in his face!" At this time, Touch Dragon said to Queen Zhao, "You shouldn't eat less every day, should you?" The queen mother replied, "Just have some porridge."
Touching the dragon went on to say that I really don't want to eat these days, so I force myself to take a walk every day. Needless to say, this forces me to exercise more every day, but it strengthens my physique, I can eat my favorite food, and my body is more comfortable. Empress Dowager Cixi said that she couldn't walk any further. Slowly, the chatterbox opened. When she touched the dragon, she forced herself to do a little fitness exercise. She can't stay in one place all the time and extend it to the empress dowager. Then she talked about whether Chang can enjoy the prosperous times healthily and whether Zhao can tide over the difficulties. At this point, the queen mother paused and replied, "You're right, I'll leave it to you."
At this point in the story, touching the dragon accomplished its purpose. But behind this conversation, it is also deliberate. If you want to convince the queen mother, you should start with other things, slowly guide what you want to express, and let the queen mother deeply understand the truth that "parents love their children and have far-reaching influence."
If you stay here for a short time, Chang will not only grow, but also enjoy a prosperous future. If you really love him, you must measure his future happiness.
In this case, if confronted directly, as a mother, she will definitely think that the other party wants to use the child as a trading tool, which is unacceptable to any mother. So touching the dragon is also in line with this. The queen mother loves Chang, so let her know that her advice is also good for Chang, so that she can finally achieve her goal.
Therefore, speaking is an art. People with high speaking ability have high emotional intelligence and know how to use interpersonal relationships, which is also the best way to achieve their goals in the workplace.
A person with high IQ may have strong working ability; But a person with high emotional intelligence is often more likely to survive in the workplace. And people with high emotional intelligence tend to have high IQ. Good communication is not telling the truth, but communicating from the following three angles is more touching.
1. From another angle, think about the starting point from the other side's standpoint.
In fact, this is what people often say about empathy. When we disagree with others on something, it is better to think about what we want to hear from each other's point of view.
Just like the story of a letter from Huawei Cloud and Luo Zhenyu, as a boss, what do you want to hear most? I naturally hope that employees have the confidence to do a good job. In the world of intrigue, the boss needs someone who can really contribute to the company. Huawei Cloud's words touched Luo Zhenyu's heart and made him willing to sign him.
2. Stay altruistic and make the other person feel sincere.
Imagine, would you like a person who is insincere and superficial? I don't think anyone likes it. Sincerity is easy to see and feel, not to mention that the boss has met so many people and naturally knows how good your words are.
Since you don't like it yourself, you should understand that others won't like such people. Don't be superficial, try to be altruistic and impress others with sincerity.
3. Analyze each other's needs, and start with the problems that interest you most, and propose solutions.
Touching the dragon to convince the queen mother is to meet each other's needs. The queen mother is interested in health, let's talk about health first. Talk until the two can talk openly, and then slowly pull the topic to the key things. To achieve the goal, we should put the language on each other's needs and then propose solutions. When the Queen Mother dotes on her children, we will start with the good things for them, and then slowly introduce the main topic to achieve our goal. As long as it is on one side, the other side will not reject it.