Call the 123 15 consumer complaint hotline to make a complaint about JD.COM Platform. However, the complaints about JD.COM are actually quite general, because there are many regional differences in JD.COM's platform. For example, you are complaining about the third-party merchants of JD.COM platform, the self-operated shops in JD.COM, the express delivery in JD.COM, or the whole platform in JD.COM.
If you complain about the third-party merchants of JD.COM platform, you can directly find JD.COM Xiaoer and apply for the intervention of JD.COM platform. If you want to call manual customer service directly, you can also find the complaint phone number of JD.COM Mall on JD.COM platform directly through official website on JD.COM platform. Show your question directly to the customer service staff of the consumer hotline, and then JD.COM will handle it for you.
JD.com
China self-operated e-commerce enterprise was founded by Liu in Zhongguancun on June, 2006 1998, and it is a Fortune Global 500 enterprise. In 2004, JD.COM officially set foot in the field of e-commerce. In 20 13, virtual operator license was officially obtained. 20 14 is listed on Nasdaq stock exchange. At the beginning of 20 17, JD.COM was fully transformed into technology. In June 2020, 18 was listed in Hongkong, China.
JD.COM owns JD.COM Mall, JD Finance, Paipai.com, JD Smart, O2O and overseas business department. JD.COM is positioned as a science and technology and service enterprise based on supply chain, and its business involves retail, science and technology, logistics, health, insurance, production and development, industry, private brand and international. And continue to promote the "chain network integration" and realize the "three netcom" of cargo network, warehouse network and cloud network.