How to apply for a small refund

Legal analysis: Pay attention to the official WeChat account of "Tencent Customer Service", reply to "Minors' Recharge Consumption", call Tencent Customer Service 95092666 according to the reply information, get manual help, and inform the customer service that it is necessary to apply for a refund for minors' consumption. The customer service will ask you for information such as the game account generated by the mobile phone system (Android, Apple) and send you a link to apply for a refund, so that parents can scan the code or verify it. The verification result will be sent to your mobile phone within 24 hours, and the recharge function of the game account will be temporarily frozen after the verification is successful.

Legal basis: Article 16 of the Law of People's Republic of China (PRC) on the Protection of Minors, parents or other guardians of minors shall perform the following guardianship duties: (1) provide protection for minors in life, health and safety; (two) pay attention to the physiological, psychological and emotional needs of minors; (3) Educate and guide minors to abide by the law, be diligent and frugal, and develop good ideological and moral character and behavior habits; (four) safety education for minors, improve their awareness and ability of self-protection; (five) respect for minors' right to education, and ensure that school-age minors receive and complete compulsory education according to law; (six) to protect minors' time for rest, entertainment and physical exercise, and to guide minors to carry out activities beneficial to their physical and mental health; (seven) to properly manage and protect the property of minors; (eight) to represent minors to carry out civil legal acts according to law; (nine) to prevent and stop the bad behavior and illegal and criminal behavior of minors, and to carry out reasonable discipline; (10) Other guardianship duties that should be performed.