If you are outside Beijing and have plans to come to Beijing for medical treatment, you can give priority to contacting relevant hospitals in Beijing through local hospitals and taking telemedicine and other ways for consultation.
If you really need to come to Beijing for treatment, please call the Beijing hotline 12345, select 2 according to the voice prompt, and enter the "emergency medical assistance" channel to reflect your demands. A dedicated staff member will answer it and accept the assignment as soon as possible. This special line is limited to emergency medical assistance. If you have any questions, please hang up or choose 3.
Question 1: Why does window 3 pop up?
Within 7 days, you may have a time-space relationship with epidemic risk areas, risk points and risk personnel. Therefore, it is necessary to conduct risk investigation, and relevant personnel will be restricted from voting and coding. Bian Xiao particularly reminded that people in low-risk areas may also have pop-up windows 3.
Question 2: What if a pop-up window 3 appears?
If you are outside Beijing, if you have visited the county where 1 COVID-19 is infected, please stop coming to Beijing in principle, and you can reapply for "green code" status through medical insurance after meeting the requirements of life history of counties without epidemic areas within 7 days.
If you have no relevant residence history within 7 days, please search for the service number of "Beijing 12345" on WeChat, and fill in and submit relevant information under "Public Opinion Reporting-Epidemic Prevention and Control-Medical Insurance Coding Status, Pop-up Error Correction". In particular, if you have a permanent address in Beijing, please fill it in in detail. Please do not submit it again on the same day.