Broadband Troubleshooting > Common Fault Guidance\" to see how " />

The computer keeps showing that it is recognizing broadband and connecting to the Internet.

Hello, if your broadband fails, you can pay attention to the official account of China Unicom WeChat, and click "Customer Service > Broadband Troubleshooting > Common Fault Guidance" to see how to handle the corresponding failure. \x0d\\x0d\ If it still cannot be solved, you can report the fault by yourself in the following ways: \x0d\ Method 1: Pay attention to the official WeChat account of China Unicom and click "Customer Service > Broadband Fault Report > Online Fault Report"; \x0d\ Method 2 Log in to China Unicom APP and click "Services > Broadband > Broadband Handling Service > Broadband Troubleshooting".