The public should strengthen self-protection and wear masks in closed places such as buses and elevators and outdoor places where people gather. Pay attention to wash your hands frequently, cover up when coughing or sneezing, and keep a social distance of more than 1 meter. Indoor windows are often opened for ventilation to keep the air circulating. Older people aged 60 and over and patients with severe chronic diseases should try to reduce their visits to crowded places.
Case:
A 40-year-old female client hurried to the bank. When entering the door, the bank security guard and lobby manager remind customers at the door that they need to wear masks, scan the long code with their mobile phones and show the green safety and health code before entering the business.
The customer immediately puts on a mask and scans the long password through the mobile APP. As a result, the mobile phone showed "yellow code", and the lobby staff immediately asked him to click on the itinerary. The query results show that the customer passes through Changsha, Hunan, Luoyang, Henan and other areas with high epidemic rates. The lobby manager of the outlet immediately reported the situation to the person in charge of the outlet. Then, the person in charge of the outlet came to the door of the business hall to discourage the customer from entering the outlet and report to the higher authorities.
However, the customer did not listen to the dissuasion, and still went his own way, asking to enter the outlet to handle the business, saying that his bank card was frozen and he could not handle the transfer and remittance business normally, and he could not delay for a day. At this time, the person in charge of the outlet and the outlet lobby further explained to him that they hoped the customers could cooperate, but the customers insisted that they had been vaccinated with COVID-19 vaccine, which had nothing to do with the "yellow code" and were safe and healthy wherever they went. The person in charge of the outlet reported the specific situation to the superior again, and continued to patiently dissuade him from entering the outlet.
At the same time, advise them to do a good job in personal protection, inform their communities to do a good job in investigation management and health supervision, and inform customers of the specific methods for applying for "yellow code" to "green code". The customer finally accepted the dissuasion. Finally, the network staff will register the relevant information of customers.