The food safety of take-away food has always been a consumer's heart disease. Therefore, many take-away industries derived from supermarkets have gained the trust of consumers. On the one hand, consumers feel that the brand can be trusted, on the other hand, they feel that the production process is clear and transparent, and food hygiene can be guaranteed. However, a recent incident surprised many consumers. On April 6, Ms. Yan, who lives in Shanghai, bought a copy of "Hokkaido Lucky Toast" on Box Horse APP. I didn't expect a live mouse to jump out directly. This mouse has obviously been in the bread for some time. Not only was the bread bitten empty, but there were still a lot of mouse droppings left on the bread, which made Ms. Yan, who was pregnant for nine months, deeply uncomfortable.
Although Box Horse quickly responded to this matter, they said that this bread is produced by a third-party manufacturer, and the takeaway has its own sorting area, which is separated from the goods in the store. It is difficult to investigate, but it will cooperate with the investigation. In recent years, with the continuous growth of the take-away industry, many stores even give up eating in the store and jump ship to take out food in order to meet the peak customer demand. Because there is no customer supervision, the hygiene of these stores is greatly reduced and has been exposed many times. Therefore, the food safety of take-away food has always been the most concerned issue. However, even a merchant with a reputation and a physical store like Box Horse has such a big problem.
In the final analysis, it is still because the attention of merchants to the foreign sales industry is not strict enough, and they only value speed and ignore quality. In particular, these fresh supermarkets, under the banner of physical stores, send products from warehouses. If something goes wrong, they will blame the third party, which is completely cheating consumers. If they don't pay attention to it, they will lose the trust of consumers.