Article 1 of the Measures for the Administration of National Public Health Public Service Telephone 12320 is to strengthen the administration of National Public Health Public Service Telephone 12320, and standardize the reporting, complaints, handling and dissemination of public health and disease prevention knowledge related to the platform 12320. According to the Law on the Prevention and Control of Infectious Diseases in People's Republic of China (PRC), the Food Hygiene Law in People's Republic of China (PRC), the Law on the Prevention and Control of Occupational Diseases in People's Republic of China (PRC), the Emergency Regulations for Public Health Emergencies, the Regulations on Letters and Visits, the Regulations on the Prevention and Control of AIDS, the Overall Emergency Plan for Public Emergencies and the Law on the Prevention and Control of Infectious Diseases in People's Republic of China (PRC).
12320 is a government public welfare hotline set up by the Ministry of Health. What is the relevant content?
1, to accept public reports on public health emergencies and cases of violation of health laws and regulations;
2. Accepting public complaints about emergency handling of public health emergencies;
3, accept public opinions and suggestions on public health work;
4. Providing consulting services on public health laws, regulations, principles and policies, disease prevention and control and medical care in China;
5. The cities that have been opened have established a relatively perfect linkage mechanism, and citizens' reports, complaints and suggestions can be quickly transferred to the corresponding processing departments, and the progress or results can be fed back in time to reply to the citizens within the specified time.
To sum up, Xinyang Health and Health Commission called official website and suggested that public health emergencies should be promptly dialed12320; You can check it online or directly to the relevant public security organs.
Legal basis: People's Republic of China (PRC) Basic Medical Care and Health Promotion Law.
Article 89 People's governments at or above the county level shall regularly report to the people's congresses at the corresponding levels or their standing committees on basic medical care and health promotion, and accept supervision according to law.
Article 86 The state establishes and improves a comprehensive medical and health supervision and management system that combines institutional autonomy, industry self-discipline, government supervision and social supervision.
The competent health departments of the people's governments at or above the county level shall implement localization and industry-wide supervision and management of the medical and health industry.
Article 97 The State encourages citizens, legal persons and other organizations to exercise social supervision over medical care and health promotion.
Any organization or individual who violates the provisions of this Law has the right to complain and report to the competent health department of the people's government at or above the county level and other relevant departments.