Who is responsible for the health regulations being garbled?

Platform 073 1- 12320 and Health 320 are responsible for handling garbled codes and unregistered situations.

If the health code is abnormal due to personal identity and mobile phone number information errors, the individual shall apply to the unit or community where he works, and provide a negative result of nucleic acid test within 48 hours. After the unit or community audit, report to the district and municipal epidemic prevention and control headquarters for transcoding.

Confirmed cases, fever patients, close contacts or sub-close contacts, people coming to China or entering from high-risk areas, etc. , transcoding should be carried out according to existing rules and procedures after the conditions for removing isolation are met.

Health codes are based on actual data, and citizens or people who have returned to work declare them online through self-service.

The application scope of health code covers community management, resumption of business, transportation, starting school, drug purchase registration, supermarkets and shopping malls, which can help communities, enterprises and schools to do key work such as epidemic prevention management and epidemic control.

In the prevention and control of epidemic situation and resumption of production, health code can realize efficient personnel flow management, improve the inspection efficiency of office buildings, shopping malls, subways, railway stations and other crowded places, and avoid excessive personnel contact and gathering.