1, enter the Beijing area code 0 10, open the mobile phone and input the phone from the desktop, and click the Beijing area code 0 10 on the numeric keypad.
2. Enter 12345, enter the area code, and then click 12345 on the numeric keypad.
3. Click the symbol, and then click the dial symbol on the numeric keypad after entering the phone number.
4. Wait for the connection. Click the symbol to enter the call page and wait for the other party to connect.
5. Enter the manual service. Enter 1 (health treasure popup window), 2 (emergency medical treatment) and 3 (other problems) according to the voice prompts, and select the corresponding service. Finally, enter 1, 4 and 6 according to the voice prompts to enter the manual service page. You can't connect to human services during peak hours.
12345 What is the hotline?
Hotline 12345 refers to the public service platform set up by the provincial government and the people's governments of cities (prefectures), which accepts all kinds of non-emergency needs of enterprises and the masses through various channels such as telephone, website, WeChat, mobile phone client and email, and provides "7×24 hours" all-weather manual service.
The hotline 12345 works according to the working mechanism of "No.1 foreign service, complaint summary, classified disposal, unified coordination, linkage of all parties, time-limited completion, evaluation and assessment".
Hotline 12345 accepts all kinds of non-urgent needs of enterprises and the masses, including consultation, help-seeking, complaints, reports and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environmental protection.