Those who complain about transcoding with abnormal Luo Kang code need to provide three materials, namely, the commitment letter of Luo Kang code change application, the travel code that has not been to the middle and high risk area, and the negative nucleic acid certificate issued by medical and health institutions within 48 hours. If necessary, when submitting the letter of commitment, the parties can supplement the living history and negative report of nucleic acid within 14 days, which is helpful to improve the transcoding pass rate of complaints.
If the Luo Kang code is found to be abnormal, the relevant parties should contact the epidemic prevention and control department of the community or county as soon as possible to consult and analyze the abnormal reasons. After verification by the relevant departments, you can apply for transcoding according to the health code allocation rules of the persons involved in Luo Kang.