Inadvertently, a piece of work is over. During this period, I believe everyone faces many challenges and gains a lot of growth. It's time to write a work summary seriously. What kind of work summary should you have read? The following is a summary of the pharmacy work I helped you organize. Welcome everyone to learn from it, I hope it will help you.
Summary of pharmacy work 1 How time flies! In a blink of an eye, I have worked in xx pharmacy for xx years. In these xx years, under the correct guidance of superior leaders, with the joint efforts of all departments of the company and with the joint efforts of all my colleagues in xxx, we have made considerable achievements. In order to better complete the work, sum up experience, foster strengths and avoid weaknesses, and improve my professional knowledge and sales skills, I summarized my work in the past year as follows:
First, seriously implement the company's business policy, and at the same time correctly and timely convey the company's business strategy to every employee, do a good job of connecting the preceding with the following, do a good job of employees' ideological work, unite employees in the store, fully mobilize and give full play to the enthusiasm of employees, and enhance the cohesion of the store.
Second, do a good job in drug management, ensure the supply of goods and drugs are sufficient, adjust the drug use plan in time according to the seasonal changes of work, so that drugs are often used and often new. We help customers order drugs that are urgently needed and temporarily unavailable in the store from the head office, so that they can take drugs in time; After the drugs are put into storage, carefully check and accept the drugs; Do a good job in the expiration date management and daily maintenance of drugs, observe the changes of temperature and humidity every day, and register well; Store and display drugs according to regulations to facilitate customers' purchase; Strictly implement the national drug price policy and clearly mark the price; When selling prescription drugs, they should be sold by prescription, and the prescription should be kept for future reference according to regulations. At the same time, counters for over-the-counter drugs should be set up, and obvious regional signs should be affixed.
Third, do a good job in financial reconciliation. According to the unified management and requirements of the company, close accounts every day and store cash and financial statements in time. After the inventory is completed, collect relevant information in time and send it to the finance department to ensure that the pharmacy accounts are consistent. This year's financial work has basically achieved timely and accurate settlement, strictly implemented the sales price of drugs, and implemented the same price regardless of the payment method chosen.
Fourth, efforts should be made to improve service attitude, improve service quality, provide health consultation services for the masses to buy drugs, and let the masses buy safe and secure drugs; The salespeople are dignified and warmly receive customers, making the pharmacy a civilized window facing the society.
Fifth, respect and obey the leadership of social security, drug supervision and other management agencies, timely convey the spirit of superiors to every employee, strictly abide by the Drug Administration Law of People's Republic of China (PRC) and the relevant provisions on the implementation of medical insurance credit card management, timely improve the health certificates, education and training files of employees, and do business according to law.
Six, to ensure a good environmental order, clean and bright shops, to ensure that no business-related items piled up, no idle people stay for a long time, no unauthorized doctors to carry out medical services.
Although a lot of work has been done in the past year, there are still many shortcomings. First, lack of professional theoretical knowledge; Second, the work lacks innovation. Facing the work of 20 16, I feel a great responsibility, and I will focus on the following aspects: First, I will love my job, take care of the overall situation, strive to improve my professional quality, be strict with myself and strengthen the quality of service; Second, strengthen unity and cooperation, create the best seamless working environment, give full play to the enthusiasm of employees and build an excellent team; Third, insist on tracking the shortage of drugs, adjust the drug structure in time, and control the inventory reasonably; Fourth, strengthen on-site management, conscientiously implement the environmental sanitation of pharmacies, establish a good image, and strive to improve the overall performance.
Summary of Pharmaceutical Work 2 The past September left a deep impression on me. I was impressed because compared with August, the task in September was extremely difficult to complete. We have been working hard and never slackened off every day. Even so, it was not until September 30th that we pieced the task together at the last minute.
I always like to analyze the reasons why sales were so hard in September. I think there may be seasonal factors. According to my personal experience, summer sales peak in August, and will fall back in September, because at this time, students in cities need to pay tuition fees when starting school, and they need to pay heating fees when heating, and the passenger flow in suburbs and rural areas will be much less than usual because of busy farming. In the case of both urban and rural passenger flow decline, the sales volume of X over the years is generally less than that in August.
Let's analyze our store again. I think our store is facing not only the decline of passenger flow, but also a very important reason, that is, the decline of prescription drug sales. The arrival rate of prescription drugs has been declining recently. First, there are not enough varieties, and some prescription drugs can't get in. First, the quantity is insufficient. Some prescription drugs, such as "Luo 'an Huaxian Pills", are not in stock in the warehouse. Customers who use these drugs are always using them for a long time, and the dosage is also very large. Sometimes they want to buy 20 boxes at a time. We didn't have this product, so we were really in a hurry. This kind of customers often have concerns about out-of-stock, and we just have out-of-stock drugs in this kind, and sometimes the quantity is insufficient, which can't fully satisfy customers and cause problems for customers. Recently, it was found that people who used to come to our store to buy prescription drugs came twice and never came in. Everyone knows that our store is a hospital store, and prescription drugs are very important to us. I hope the company can organize more purchases to meet our needs.
I would also like to put forward a few ideas this month: First, I want to update the flag of our store, which can be health tips, membership, quality assurance, or simply corporate image. I hope the company can help design and manufacture.
Secondly, as a store, the store should strive to create an atmosphere. For example, relaxing music can be played to provide customers with a relaxed and pleasant environment for drug purchase, which is also conducive to enhancing the overall image of our pharmacy.
Third, we should strengthen the handling of membership cards. For example, in our store, I found that except the customers who came out from the hospital to buy prescription drugs, other customers with membership cards in the community basically bought drugs with us, because they knew that they could get points and enjoy greater discounts with membership cards. If you can get more membership cards, it means more loyal customers, which will help promote sales.
I personally have a request. I have been in our company for more than a year, and now I have two days off every month. The manager who has worked here for a long time can take three days off every month. As my family is from other places, there are no relatives and friends in Hunchun, and sometimes there are always some private matters to deal with. I only take two days off every month. I really feel that time is tight and tired, so I want to ask Manager Qiu if you can take care of me.
Summary of Pharmacy Work During 3-20xx years, under the correct leadership of the social security department, our store conscientiously implemented the laws and regulations of designated pharmacies with medical insurance, earnestly strengthened the management of designated pharmacies with medical insurance, standardized their business behaviors, and strived to protect the legitimate rights and interests of insured persons, which made a good start for effectively curbing violations. The annual implementation is summarized as follows:
First, the "Designated Medical Retail Pharmacy" logo and the unified "Green Cross" logo of medical retail enterprises in Jiangsu Province are hung in a conspicuous place in the store. A unified "medical insurance policy propaganda box" was hung in a prominent position in the store, a medical insurance suggestion box and a complaint box were set up, and a telephone number for medical insurance supervision was announced.
Two, in a prominent position in the store hanging "drug business license", "business license" and practitioners' practice certificate.
3. Our store has passed the GSP certification of the provincial US Food and Drug Administration, established and improved the leading group for drug quality management as required, formulated the quality management system, continuing education system, regular health examination system for all kinds of managers and business personnel, and established corresponding files.
Fourth, strive to improve service attitude and quality. Pharmacists (quality leaders) insist on being on the job and provide health consultation services for people to buy drugs. Business personnel behave dignified, warmly receive customers, let customers buy safe and secure drugs, and make medical insurance designated pharmacies become civilized windows facing the society.
Five, consciously curb and put an end to "changing medicine with medicine", "replacing medicine with things" and other unhealthy trends, standardize the designated business behavior of medical insurance, and there was no business violation of discipline and discipline throughout the year.
Six, our pharmacy did not provide any units and individuals with business counters and invoices. Prescription drugs are sold by prescription, and can only be prepared and sold after being examined by our pharmacists. At the same time, the inspection, preparation and sales personnel all sign the prescription, and the prescription is kept for future reference according to regulations.
Seven, strictly implement the national, provincial and municipal drug sales prices, when the insured person buys drugs, no matter what payment method is chosen, our store will implement the same price.
Eight, respect and obey the leadership of the municipal social security management institutions, can attend the study and meeting of social security organizations on time every time, and convey the spirit of superiors to every employee in time to ensure the implementation of the meeting spirit.
To sum up, under the correct leadership and supervision of the municipal social security department in 20XX, our store has made some achievements in the designated medical insurance, but it still needs to be done well in terms of requirements. In 20XX, our store will live up to the expectations of our superiors, do a good job in drug quality, put an end to counterfeit and shoddy drugs and unhealthy practices, and do a good job in drug supply for the insured, making greater contributions to the healthy development of medical insurance in our city.
Summary of pharmacy work for 4-20xx years, under the correct leadership of the social security department, our store conscientiously implemented the laws and regulations of the designated medical insurance pharmacies, earnestly strengthened the management of the designated medical insurance pharmacies, standardized their business practices, and strived to protect the legitimate rights and interests of the insured, which made a good start for effectively curbing illegal scenes. The annual performance is summarized as follows:
First, the "Designated Medical Retail Pharmacy" sign and the "Green Cross" logo of medical retail enterprises in Jiangsu Province were hung in a prominent position in the store. A "medical insurance policy propaganda box" was hung in a prominent position in the store, a medical insurance suggestion box and a praise box were set up, and a telephone number for medical insurance supervision was announced.
2. Hang the Pharmaceutical Business License, the Business License and the practitioners' practice confirmation in a prominent position in the store.
3. Our store has passed the GSP certification of the provincial US Food and Drug Administration, established and improved the leading group for drug quality and quantity management as required, formulated the quality management system, the continuing education system for all kinds of managers and business personnel, the regular emaciation inspection system, and established the corresponding archives.
Fourth, we are committed to improving service attitude and quality. Pharmacists (quality holders) insist on being on the job and provide thin consulting services for people to choose and buy drugs. Business personnel receive customers with dignity and enthusiasm, so that customers can buy safe and assured drugs, making medical insurance designated pharmacies a cultural window facing the society.
5. Blindly curb and put an end to unhealthy trends such as "changing medicine with medicine" and "replacing medicine with things", and standardize the fixed-point operation of medical insurance. There was no violation of discipline and law-abiding business throughout the year.
Six, the pharmacy did not provide invoices to any unit or individual, operating the counter. When selling prescription drugs, they should be sold by prescription, and they can only be prepared and sold after being reviewed by our pharmacists. At the same time, the inspection, preparation and sales personnel all sign the prescription, and the prescription is kept for future reference according to regulations.
Seven, strict implementation of national, provincial and municipal drug sales prices, the insured to buy drugs, no matter what form of payment, our store are implementing the same price.
Eight, respect and obey the leadership of the municipal social security governance institutions, attend the study and meeting of social security organizations on time every time, and convey the spirit of subordinates to every employee in time to ensure the implementation of the meeting spirit.
To sum up, in 20xx, under the supervision of the correct leadership of the municipal social security department, our store made some problems in the designated medical insurance, but it still needs to be done well in terms of requirements. In 20xx, our store will live up to the long-cherished wish of its subordinates, pay special attention to the quality and quantity of drugs, put an end to counterfeit and shoddy drugs and unhealthy practices, and do a good job in the supply of drugs for the insured, making greater contributions to the thin development of medical insurance in our city.
Summary of pharmaceutical work. My drugstore is a private drugstore in our town. It belongs to a large local pharmacy. Pharmacies always adhere to the service tenet of "being determined for the people and being healthy for all beings", and carry out high-quality and high-level drug retail and service work under an efficient operation system. The main business of our drugstore is selling drugs. Consumers can dominate their own consumption orientation and choose freely. The introduction and answers of pharmacists and salespeople greatly enhance the safety of medication.
When I first went to the drugstore, I learned to identify the specific location, classification and specific placement of drugs, and I could also say a self-talk to satisfy customers. At first I was so nervous that I didn't even know what to say or do. I often take the wrong medicine when I can't find it. With the help of others, I gradually became familiar with various drugs and understood how to introduce them to others.
My study and personal experience in pharmacy gave me a better grasp of traditional Chinese medicine and western medicine. The types of traditional Chinese medicine include exterior-relieving drugs, heat-clearing drugs, phlegm-resolving, cough-relieving and asthma-relieving drugs, rheumatism-removing drugs, blood-activating and blood-stasis-removing drugs, digestion-promoting drugs, tonics and so on. There are also matters needing attention in decocting traditional Chinese medicine: because the texture and nature of traditional Chinese medicine are often obviously different, the methods or practices of decocting are often different, such as frying first and then frying. Pay attention to the heat of the decoction, and the control of the heat should be based on the nature and texture of the medicine. For example, fragrant Chinese medicine is suitable for quick frying with strong fire. After boiling for a few minutes, simmer over low heat. To decoct traditional Chinese medicine, first boil it with strong fire and then simmer it with slow fire. Traditional Chinese medicine is a good medicine that can completely cure diseases. Long-term use of traditional Chinese medicine can treat a variety of chronic diseases, thus obtaining a healthy body.
Western medicine is the main medicine at present. When recommending drugs, make sure that the recommended drugs are accurate. For example, when taking antihypertensive drugs, patients with hypertension should first ask customers about their usual medication. Some drugs have no effect on customers. When purchasing anti-inflammatory drugs, customers should be asked whether they are allergic to erythromycin first, so as to avoid taking the wrong drugs and causing adverse reactions to customers.
In order to ensure the quality of drugs, once the drugs are sold, they will not be returned. This requires a serious and responsible work attitude. Many applications of western medicine, such as cimetidine for peptic ulcer, are also common in skin. One of the main adverse reactions of using cimetidine: the effect on endocrine and skin. It has anti-androgen effect, can inhibit skin secretion to treat some dermatitis patients in dermatology, and use adverse drug reactions to achieve therapeutic purposes. There, I not only learned sales skills, but also learned the characteristics of traditional Chinese medicine and the in-depth understanding of unused drugs, and got a further understanding of drugs.