Civil Administration Health Code to Green Code Consultation Phone (Civil Administration Health Code Customer Service Phone)

Minzhengtong health code consultation telephone

12320 or 0591-62623959,0591-63192818)

How do people with yellow code or red code turn to green code?

A: It is suggested that people with yellow code or red code open the "Bamin Health Code", click "View Reason" above the health code to understand the corresponding situation, and transcode according to the page prompts. According to the transcoding rules of the Provincial Health and Health Commission:

The green code is changed to:

1. After the contact time or after the yellow code is given, the nucleic acid is tested twice at intervals exceeding 24 hours. After the medical institution uploads the negative result to the Bamin Health Code, it will automatically turn into a green code.

2. After a nucleic acid test after 14 days, the negative result will automatically turn into a green code after being uploaded to Bamin Health Code by medical institutions.

3. If there is a misjudgment, people in the province will report the situation to the community where they currently live, which will be verified by local community personnel, collected and stamped by the local epidemic prevention station, and sent to the province to turn green. If people are outside the province, call the health code customer service hotline and provide travel cards and nucleic acid-negative materials to apply for turning green.

For the personnel who seal the control area and the control area type, the way to turn the green code is:

1. If people are in the blocked control area or control area, they will automatically turn green after unsealing;

2. If people are in the closed control area or outside the control area, report the situation to the community where they currently live in the province, which will be verified by local community personnel, collected and stamped by the local epidemic prevention station, and sent to the province for green code conversion. If people are outside the province, call the health code customer service hotline and provide travel cards and nucleic acid negative materials to apply for green code conversion.

For positive patients, close contacts and sub-close contacts, it is necessary to report to the local community in time, conduct isolation and nucleic acid detection according to regulations, and transcode according to regulations after the staff confirms the situation.