The "Implementation Plan of Guangdong Province on Promoting the High-quality Development of Family Doctors' Contract Service" was released. What work does informatization involve?

The Implementation Plan for Promoting the High-quality Development of Family Doctors' Contract Service in Guangdong Province clarifies that medical associations or hospitals of secondary and above medical institutions reserve 30% of the number sources for primary medical and health institutions. Family doctors can prescribe 4 weeks 12 weeks long-term prescriptions for eligible contracted patients with chronic diseases. According to the plan, by 2035, the coverage rate of contracted services will reach more than 75%, basically achieving full family coverage, and the coverage rate of contracted services for key groups will reach more than 85%, and the satisfaction rate will reach about 85%.

The work related to informatization is as follows:

(1) Enrich the connotation of contractual services. Provide basic public health services and other public health services to contracted residents, promote the portable inquiry, practical application and interconnection of residents' electronic health records, and improve residents' sense of acquisition and satisfaction. Provide health assessment, health consultation and guidance, health education, medical guidance, psychological consultation and other services for contracted residents through telephone, WeChat, QQ, Internet platform and face-to-face channels. , closely sign the relationship between the two parties and optimize the health education and health management service model. Taking hypertension, diabetes, tuberculosis and other diseases as the breakthrough point, the service model of family doctors' sustainable health management was established.

(2) Optimize the contract service mode. Based on the regional national health information management platform, all localities have established family doctor service information systems, broken down health management silos, medical records information barriers and payment policy barriers among different medical and health institutions, promoted the application of new technologies such as artificial intelligence, and gradually provided residents with services such as signing contracts, health consultation, health education, intelligent consultation, chronic disease follow-up, and online two-way referral. Conditional areas to establish intelligent workstations for family doctors. Before 2025, establish a unified management platform for family doctors' contract signing service in the province, open up information on contract signing and performance, standardize service behavior, and strengthen evaluation and supervision.