1 Building "New Beijing Transportation System"
1. 1 About Beijing Traffic Planning
The development goal put forward in the Outline of Beijing Transportation Development is to build a "new Beijing transportation system" that meets the needs of the economic and social development of the capital, meets the growing and changing transportation needs of the whole society, and matches the functions of the capital and a modern international metropolis. "New Beijing Transportation System" is a comprehensive transportation system based on modern and advanced transportation facilities and dominated by public transportation. Provide safe, efficient, comfortable and environmentally friendly transportation services based on informationization and legalization; Urban traffic construction should be coordinated with the characteristics of historical and cultural cities and the natural ecological environment, guide and support the optimization and adjustment of urban spatial structure and functional layout, and realize the sustainable development of the city. At the same time, it is clear: take the urban rail transit system as the leader, comprehensively promote the construction of modern public passenger transport system, and accelerate the establishment of its main position in urban passenger transport. Improve the connection and transfer conditions of different modes of passenger transport, realize the coordinated development of public transportation, bicycle transportation, pedestrian transportation and automobile transportation, and form a multi-mode and multi-level travel service system. By 2020, 19 rail transit lines will be built, with a total operating mileage of about 570 kilometers.
1.2 About the 11th Five-Year Plan of Beijing
According to the overall strategic deployment of the capital's modernization, Beijing's development goals during the Eleventh Five-Year Plan period are: closely surrounding the strategic concept of "New Beijing, Great Olympics", building an innovative, harmonious and livable new Beijing, running a distinctive and high-level Olympic Games well, striving to significantly improve the level of economic development, independent innovation, sustainable development, people's quality of life and the level of building a harmonious society, and laying the basic framework for a modern international city. Give priority to the development of public transportation in an all-round way, and build a modern comprehensive transportation system with reasonable structure, perfect functions, safety, convenience, high efficiency and environmental protection, integration of urban and rural areas and inter-city planning. By 20 10, the framework of "New Beijing Traffic System" was initially established. The functional structure of traffic facilities was relatively perfect, the carrying capacity was obviously improved, and the level of operation and management was advanced, which basically met the growing traffic demand. Give priority to the development of public transport, with the operating mileage of rail transit reaching 270 kilometers (see figure 1), the daily passenger traffic reaching more than 5 million passengers, and the proportion of public transport in central cities reaching 40%.
2 "New Metro" development goals, basic characteristics and strategic opportunities
2. 1 development goal of "new subway"
"New Beijing, Great Olympics", "New Beijing Transportation System" and the "Eleventh Five-Year" development plan of state-owned economy all put forward new requirements for Beijing subway. Accordingly, the overall development thinking and vision of Beijing Metro is: closely surrounding the strategic concept of "New Beijing, Great Olympics", adhering to the working policy of "safety is the foundation, service is the foundation, benefit is the goal, management is the means, and reform is the driving force", taking customer demand as the guide and referring to the international advanced level, and constantly improving and improving the management and service level. Build a "new subway" that matches the functional orientation of the national capital, international city, cultural city and livable city, and plays a key and leading role in the "new Beijing transportation system", step into the ranks of international advanced subways, and strive to build the company into a world-class subway operator according to the requirements of the state-owned economic development strategy.
2.2 the basic characteristics of the "new subway"
The basic characteristics of the "new subway" include at least the following aspects, and on this basis, the "Service Quality Standard of Beijing Metro Operation Co., Ltd." was compiled and implemented.
(1) is safe and reliable. Mainly committed to avoid or reduce the casualties of passengers and employees caused by various reasons, and control the casualty frequency to a minimum; Strictly control the deviation of train operation from the planned timetable, reduce passenger delay, especially avoid or reduce the occurrence of traffic chaos in the subway network and even the whole city.
(2) Efficient and convenient. The main efforts are to shorten the train running interval, improve the travel speed, attract passengers to the maximum extent, improve the network utilization rate, complete the most train kilometers and passenger traffic with the least number of employees, and shorten the transfer time inside and outside the subway network. At the same time, efforts should be made to reduce operating costs and minimize the cost of vehicle kilometers and person kilometers.
(3) Perfect function. Guided by the needs of passengers, we will continue to improve the service facilities such as guidance identification system, ticketing system, escalator, ventilation and air conditioning, station car broadcasting, facilities for the disabled, toilets, passenger information system, emergency alarm telephone and so on. On the other hand, efforts should be made to improve extended value-added services such as advertising, communication, convenience services and mobile TV.
(4) Low consumption and environmental protection. Build a resource-saving society, strive to reduce the water resources and electric energy consumption of subway, and minimize the electric energy consumption of vehicle kilometers and people kilometers. According to the requirements of building an environment-friendly city, noise, asbestos, dust and CO2 will meet the requirements of relevant standards.
(5) Civilization and comfort. Build a good subway station, train and humanistic environment, make the station and train clean, with beautiful environment and suitable temperature and humidity, make employees love their jobs, have friendly images, warm language, sincere attitude and thoughtful service, guide passengers to ride in a civilized way, take the stairs in a civilized way, swipe their cards in a civilized way, treat guests politely, * * * create an orderly and good riding environment, provide services for the disabled and vulnerable groups, and strive to improve the satisfaction of the majority of passengers.
(6) well-known brands. On the basis of providing quality services for passengers, we should focus on shaping a good corporate image and brand building. In addition to the objective corporate image such as corporate visual identity system (VI), employees' identification clothing and station environment, we will establish a brand service center that provides all-round services for passengers, and strive to build Beijing Metro into an internationally renowned brand that is assured by the government, satisfied with passengers, praised by peers and praised by all sectors of society.
2.3 "new subway" strategic opportunities
First, the opening and operation of Metro Line 5, 10 and the Olympic branch line have created favorable conditions for the construction of a "new subway". Through the opening and operation of the new line, we will establish a scientific internal management system, operation mechanism and operation management mode, lay the basic framework of the "new subway" and initially realize the goal of the "new subway". Second, according to the management goal of "new subway", the subway 1 and Line 2 will be completely and systematically updated. On this basis, we will comprehensively reform and innovate the internal management system, operation mechanism and operation management mode, comprehensively improve the operation management and service level, and strive to achieve the goal of "new subway".
The "new subway" is supported by the scientific management of excellent modern enterprises.
3. 1 study and formulate enterprise development strategy
Strategy is the core of all work, the guiding principle to achieve the development goals of enterprises, and the ideological system to help enterprises grasp the development opportunities and their action processes and form organizational synergy within enterprises. Therefore, through the study of enterprise development strategy, we can establish enterprise development vision, enterprise positioning and mission, stage development goals, formulate enterprise development strategic measures and guarantee measures for strategic implementation, and lay the foundation for the sustainable and healthy development of enterprises.
3.2 Improve the internal management system and operational mechanism.
In order to meet the needs of expanding network scale and networked transportation, according to the basic ideas of company collectivization and internal marketization, the subway company began to reform and adjust its internal management system and operation mechanism. The company has set up several passenger transport branches (operation service providers) engaged in train and station services, professional maintenance branches or subsidiaries (maintenance service providers) engaged in power supply, communication signals, lines, electromechanical, building maintenance and vehicle overhaul, and several subsidiaries (value-added service providers) engaged in resource development and operation, all of which are independent accounting business entities or entities. The operation service provider entrusts the maintenance service provider in the form of contract to be responsible for the maintenance of vehicles, buildings and equipment systems and pay the related expenses, and entrusts the value-added service provider to be responsible for the development and operation of related resources and collect the corresponding resource expenses (see Figure 2).
The subway company carries out comprehensive budget management, reforms the distribution system, and establishes and improves the performance appraisal system. Scientifically and reasonably determine the KPI indicators of each unit, formulate relevant reward and punishment policies, and control the total wages of each unit and cash them according to the performance appraisal results. At the same time, in order to mobilize the enthusiasm of employees, according to the assessment results of each post, the salary system of employees is reformed, competition for posts is promoted, and a personal performance appraisal system for all employees is established. According to the principle of hierarchical management, personal performance appraisal is implemented, and the assessment results are directly linked to personal income, which is applied to promotion, evaluation first, competition for posts and other related aspects.
3.3 Continuously improve and innovate the operation and management mode.
Safety is the foundation. Conscientiously implement the relevant laws and regulations on production safety, adhere to the working principle of "safety first, prevention first, comprehensive management" and the management ideas of "grasping the small and preventing the big, promoting safety", "safe operation, laying the foundation" and "safe operation and management are the key", constantly strengthen the safety control system of "governance, control and rescue", and strive to explore and continuously improve the level of safety management to ensure safe and reliable operation. "Governance" is to manage hidden dangers from four aspects: personnel, vehicle equipment, environment and management. "Control" refers to controlling the unsafe factors in the above four aspects at an acceptable level. "Rescue" means improving emergency rescue capability and building the last line of security defense.
Service is fundamental. With the market as the center, the passenger demand as the guide, and the international advanced level as the reference, we will constantly improve the service facilities and management level, constantly improve the service quality standards and service standards, provide thoughtful and satisfactory services for passengers, and strive to reach the international advanced level.
Interest is the goal. Attracting tourists and increasing ticket revenue with safe and reliable quality service; With advanced and reliable technical equipment, reduce maintenance workload and reduce maintenance costs; Optimize the management and production organization mode through process reengineering, reduce staff and increase efficiency, reduce labor costs and strive for the best economic and social benefits.
Management is the means. Establishing civilized industry and establishing ISO 900 1 quality management system is another important measure recently launched by the subway company, and it is also an important goal of building a "new subway". Through the evaluation and acceptance of civilized industries and the certification of quality management system, the safety, service, benefit and management level will be further strengthened.
Reform is the driving force. Summarize the experience of Beijing Metro Company in operation and management for many years, optimize the operation and production organization mode, and reform and innovate the operation and management mode on the basis of more and more advanced and reliable technical equipment, with process reengineering as the means and with the premise of ensuring safe and reliable quality service. In the aspect of dispatching and commanding, the traffic, electric power, environmental control and disaster prevention dispatching of each line are centralized to realize the two-level dispatching and commanding mode of traffic dispatcher and driver; In the aspect of crew, the single-point system based on ferry system is realized; In terms of station services, the comprehensive control room of the station centrally controls and monitors all system equipment; In the aspect of ticketing, the automatic fare collection system is adopted to realize the taxi ticket system and the municipal transportation ic card one card; In terms of vehicle and equipment maintenance, preventive (planned) maintenance, condition maintenance and fault maintenance are adopted according to different equipment.
3.4 Building excellent corporate culture
According to the mission and vision of the enterprise, through the investigation, diagnosis, analysis and summary of the present situation of enterprise culture, the values that conform to the development of modern enterprises are established. First, establish spiritual concepts, including enterprise values, enterprise spirit, enterprise purpose, enterprise philosophy, enterprise ethics, enterprise style, enterprise ethics and enterprise belief; Second, revise and improve the enterprise system. According to the concept of enterprise spirit, audit the enterprise system, retain the excellent enterprise system that adapts, eliminate the unsuitable system, and make supplementary revision and innovation; The third is to modify and improve the material design of the enterprise, including enterprise VI, station environment, office environment, logo clothing, etc. The fourth is to establish and improve the code of conduct for employees in enterprises.
The "new subway" is based on advanced and reliable technical equipment.
The "new subway" needs advanced and reliable technical equipment as a solid material foundation. At the same time, good facilities are also an important feature and goal of the "new subway". Therefore, in addition to new lines, according to the goal of "new subway" and the requirements of its operation and management mode, the old lines are comprehensively and systematically updated and transformed.
4. 1 Basic overview of the project
The reconstruction projects of Beijing Metro 1 Line and Line 2 include: depot, communication system, signal system, power supply system, ventilation and smoke exhaust system, air conditioning system, water supply and fire fighting system, power lighting system, automatic fire alarm system, environment and equipment monitoring system, escalators, lines and their large maintenance vehicles, automatic fare collection system and corresponding civil works, comprehensive reconstruction of stations and centralized relocation of command centers, with total investment.
4.2 Main system technical equipment
Vehicle: The goal is to build a first-class boutique car, and its traction system adopts advanced, mature, safe and reliable IGBT VVVF system. The auxiliary power supply system adopts advanced static inverter, with IGBT power element as switching element, and each train is equipped with two inverter power sources, which is more safe and reliable. The braking system adopts simulated braking unit to brake, and the air brake has empty and heavy vehicle adjustment device, which can automatically coordinate with the electric brake to meet the requirements of ATO and ATP and improve its safety and reliability. The vehicle running gear adopts the current international mainstream technology-bolster-free bogie, welded steel frame and dual-system suspension, one is rubber-metal integrated spring and the other is air spring. The car body is an uncoated stainless steel car body with high strength, good corrosion resistance and high fire resistance. The exterior and interior of the car body are jointly designed by Chinese and foreign companies, which are beautiful and generous, fully embodying the people-oriented concept. Train carriages are equipped with air conditioning, passenger information system, mobile TV and other relatively perfect service facilities.
Power supply: 10 kV system still adopts dual power supply mode, and at the same time, the power supply contact nodes between stations are added, which makes the power grid composition more scientific and reliable. The circuit breaker adopts metal armored, fully enclosed and less maintenance vacuum switch, with breaking capacity of 3 1.5 kA, electrical breaking life of 10000 times and mechanical breaking life of 30000 times. Its secondary loop adopts differential protection based on optical fiber communication network, reaching the international advanced level. 750 kV system adopts traction transformer with equivalent 24 pulses and less maintenance, rectifier adopts high-power rectifier tube with high load-bearing overload capacity, and circuit breaker cabinet also adopts metal armor mode, so that the breaking capacity of circuit breaker is improved to 130 kA, and protective interlock device is installed, which can realize large bilateral power supply in case of failure. Its non-electric quantity protection and electrical analog quantity protection are integrated in the advanced SepcOS microcomputer protection device. The power supply monitoring system adopts CCTV video and advanced disk array database technology, reliable network technology combining Gigabit Ethernet with local area network in the station, UNIX system with strong stability and reliability and multimedia technology, which realizes the functions of remote monitoring, control, measurement, metering and power analysis of the power supply system, and has the functions of sign-in and access control management, making the whole power supply system automatic, intelligent and informative.
Communication: including transmission, official telephone, private telephone, wireless communication, closed-circuit television, broadcasting and power supply system, all adopt advanced and reliable technical equipment. For example, the transmission adopts 2.5G× 2MSP optical transmission system, which has smooth upgrade capability; The wireless communication system adopts advanced TETRA standard digital trunking equipment and the most advanced DIMETRAIP technology platform, which is scalable and portable. CCTV system adopts advanced digital video compression transmission technology and multimedia switching technology, which can realize flexible and reliable remote video image switching and control. About 40 cameras and 2 cameras are installed in each station and each carriage respectively. The whole system has realized the diversification of functions and the integration of subsystem equipment, which can meet the comprehensive requirements of voice, text, data and video images, and has the self-check and diagnosis functions of the system with high degree of automation. At the same time, build a commercial comprehensive information platform to achieve full coverage of mobile communication and TV signals.
Signal: the 1 line signal equipment is partially improved to further improve the security and stability of the system. The signal system of Line 2 is updated as a whole, adopting the international leading mobile blocking signal system CBTC. Each subsystem has redundancy or hot standby processing to ensure safety and high integration, which is convenient for quick finding and troubleshooting. When the equipment fails, there are many backup modes to choose from, so as to minimize the impact of the failure and greatly improve the reliability of the system.
Disaster prevention and environmental control: based on the original ventilation system, the station is equipped with smoke exhaust pipes and smoke blocking vertical walls, and the station buildings are equipped with smoke exhaust fans and smoke exhaust pipes. According to smoke prevention zones and different sections, stations and sections respectively formulate corresponding smoke exhaust modes, which are incorporated into the disaster prevention alarm system to realize the function of automatic linkage control of corresponding modes after alarm. The station introduced the fire water source, replaced the large-caliber fire water supply main pipe and fire hydrant, and added the automatic fire alarm and gas fire extinguishing system. In addition to emergency lighting, active evacuation indicator lights have been added at stations and sections. In order to control the temperature of underground station, the air conditioning system was added, and the ventilation and air conditioning system realized frequency conversion and energy-saving operation. The environment and equipment monitoring system is added to realize the automatic centralized monitoring and management of the whole electromechanical system equipment.
Track: Using jointless track, the average track length is increased to 1200 m, which reduces the vibration and makes the track structure more stable. The rail fastener is DTV elastic separable fastener, which has good elasticity, large and uniform fastening pressure, improves the strength and stability of the track structure, is convenient to install and maintain, and reduces the maintenance workload. In order to ensure the safety and reliability of the line and improve the quality and efficiency of maintenance, large-scale track maintenance vehicles, track inspection vehicles and flaw detection vehicles have been introduced.
Automatic fare collection system: an automatic fare collection system is added to the whole line to realize automatic fare collection, automatic ticket sales and semi-automatic ticket sales. The taxi system is adopted to realize one-ticket pass for subway network and one-card pass for municipal transportation ic card, which is convenient for passengers. At the same time, in order to solve the problem of insufficient area of the station hall, some management rooms are demolished, ladders are added, and ground halls or underground halls are added to carry out civil reconstruction of the station.
Comprehensive transformation of the station: Because the transformation project will partially destroy the station building and the building facilities are relatively old, the ground, wall, columns and ceiling of the station will be comprehensively transformed according to the principle of "repairing the old as the old". The station toilets and facilities for the disabled were updated and improved, and the vertical transportation facilities for the disabled-stair climbing vehicles were purchased. At the same time, the guidance sign system and advertisements will be updated, and the newly added ticket vending machines, self-service banks, ticket vending machines and information desks will be integrated into the station comprehensive service center.
Command center: set the train operation monitoring, power monitoring, environment and equipment monitoring, fire alarm monitoring system and C C T V images of each line in the same command hall to realize centralized and comprehensive dispatching and command, so as to adapt to networked transportation and improve efficiency.
4.3 Main expected effects
Meeting the needs of passengers and operation management to the maximum extent is the fundamental starting point and foothold of the transformation, which runs through the whole process. Through the transformation, first, the whole system is advanced in technology, safe and reliable, and the stability and reliability of vehicles and equipment are greatly improved, which will fundamentally change the passive situation of "clinging to it" for many years; Second, the transportation capacity of the system is greatly improved, and the running interval of 2 minutes can be realized, but the number of vehicles is only equipped at the running interval of 2.5 minutes, and the actual transportation capacity of the 1 line and the 2-minute line is increased by 27% and 62% respectively; Third, the service function is perfect. According to the needs of passengers, various service facilities have been added and improved in stations and trains, and the service level has been greatly improved; Fourth, the maintenance workload is reduced. By using a large number of advanced technology, simple structure, stable and reliable maintenance-free system equipment, the purpose of reducing maintenance quantity, workload and maintenance cost is achieved; Fifth, energy conservation and environmental protection, by taking measures such as train regenerative braking, energy-saving lamps and escalators, frequency conversion and energy-saving operation mode of ventilation system, reducing energy consumption and improving underground air quality through ventilation, air conditioning and environmental monitoring system; Sixth, improve the efficiency and level of operation and management, equip advanced and reliable technical equipment according to the reform goal of operation and management mode, and create good conditions for realizing new dispatching mode, crew system, station service mode, ticket fare system and vehicle and equipment maintenance mode; Seventh, create a beautiful ride environment for passengers, provide passengers with a comfortable, clean and beautiful ride environment through the comprehensive transformation of vehicles and stations, and establish a high-quality service brand.
The "new subway" is based on excellent employees.
5. 1 Cultivate people through various ways of cultivation and development.
According to the skills and development requirements of each position, prepare the human resource demand plan. Analyze the performance of employees in their current positions and make targeted employee training and development plans. Managers at all levels should not only analyze the adaptability of their subordinates, but also help employees to evaluate their job adaptability in order to play a role in suitable positions. Establish and improve internal training systems such as pre-job training and internship, certificate training and examination, promotion training and examination, daily adaptation and promotion training, and special requirements training in special periods. Attach importance to and adhere to external training, and send employees to domestic and foreign manufacturers for training on new technologies and equipment.
5.2 Shaping people with excellent corporate culture
To carry forward the excellent corporate culture is to lead the different values of different people in the enterprise to the right direction that is conducive to the development of the enterprise, so that the corporate culture can penetrate into every corner in an all-round way, so that employees can have a profound understanding and recognition of it, and consciously improve themselves, motivate themselves and restrain themselves. Establish a corporate culture publicity and promotion system, adopt various effective forms, publicize and implement it for a long time, and establish a corporate culture evaluation system at the same time, and incorporate the problems that violate the employee's code of conduct into the performance appraisal, so that the corporate culture can truly penetrate into the hearts of the people and penetrate into all aspects of enterprise management.
5.3 Guide people with scientific performance management
Performance appraisal is the basis of improving value distribution, and a scientific and reasonable value evaluation system is an important means to motivate and restrain people. Through performance appraisal and feedback, employees can correctly evaluate themselves, find out the gap, make clear the direction of efforts and improve their performance. The results of performance appraisal not only determine the salary of employees, but also serve as an important basis for job promotion, job adjustment and assessment, highlighting the reward for the excellent and punishing the bad, and giving full play to its incentive and restraint functions.
Assess not only the individual employees, but also the performance of the unit, which is directly linked to the total salary, so that employees can pay more attention to the performance of the unit and enhance the sense of responsibility of managers. The key to activating the labor force is to activate the management team first. Therefore, it advocates a reward system combining high salary and high performance for managers, and highly agrees with the special significance and role of entrepreneurship and innovation ability in value creation. In this way, managers are encouraged to study hard, give play to their subjective initiative and initiative, lead employees to challenge high goals and improve their work performance.
5.4 Use scientific selection and employment mechanism to motivate people.
Adhere to the principle of "being able to go up and down", constantly improve the evaluation system, so that the use of talents is based on scientific evaluation, especially to improve the "exit mechanism", as long as it is not suitable for the post, it is necessary to quit. Adhere to the principles of science, equality, competition and merit selection, provide opportunities for all employees in an open, fair and just manner, implement competitive recruitment for posts, encourage outstanding employees to find a platform to give full play to their expertise as soon as possible, and introduce outstanding talents from outside. Adhere to the principle of special treatment for special talents, implement classified management for talents, set up different salary systems and promotion channels, and encourage employees to specialize in their own expertise instead of squeezing into narrow promotion channels for management positions to ensure the all-round development of the company.
For more information about project/service/procurement bidding, and to improve the winning rate, please click on the bottom of official website Customer Service for free consultation:/#/? source=bdzd