Beijing old and young health code display can not be queried.

It may be a network quality problem.

Some time ago, it was reported that old people and children can't use mobile phones and take "health code" on public transport in various places. Recently, the query function of Beijing Health Bao's old and young health codes was launched. This function is to help the elderly and children who don't have smart phones or can't use them to solve daily travel problems under the premise of protecting personal privacy. The query assistant enters 16 years old (including 16 years old) in this function. If the elderly and children haven't registered for Health Treasure, they can register in advance through other people's search function, and then make inquiries through help search. The name information of the respondent in the query results page is desensitized and disappears automatically after the page is kept for 10 seconds, so the investigator's mobile phone does not keep any cached information or data, and personal privacy will not be revealed.

Relevant personnel said that this function really helped many elderly people and children to check their health status. According to the news, as of today, Beijing Health Bao has provided nearly 2.5 billion health status inquiry services for more than 47 million people, effectively reducing the risk of epidemic spread and ensuring the orderly resumption of work and production.

In response to the issue of itinerary verification, the relevant staff responded that Health Bao would not collect any personal location information and would not keep any personal information. All operations are carried out in strict accordance with relevant national requirements and personal privacy protection requirements, so as to protect users' privacy and ensure the implementation of epidemic prevention responsibilities.

At the same time, the relevant departments also appeal to the public that the elderly and children who encounter difficulties in "clear code" when traveling, please help these people who fail to provide health status through the function of "health code for young and old" and give timely care and help. Of course, the relevant policy departments of this city will also set up investigation channels to facilitate the elderly and children to travel.

The function of "help inquiry of health codes for the old and the young" is mainly to solve the daily travel problems of the elderly and children who don't have mobile phones and can't use them under the premise of protecting personal privacy. In this function, the assistant staff can input the ID numbers of children under 16 years old (including 16 years old) and elderly people over 60 years old (including 60 years old) to inquire about the health status of the elderly and children. If the elderly and children haven't registered for Health Treasure, they can register in advance through other people's search function, and then make inquiries through help search.