1 the positive effect of nursing etiquette on patients' rehabilitation
Instrument refers to a person's appearance, posture, dress and manner. Although the beauty of appearance is external beauty, it also reflects a person's inner realm and interest to some extent. Neat appearance, elegant and friendly manners, warm and caring language, profound and solid medical knowledge, skilled nursing technology and persistent dedication can win the trust of patients and make them actively cooperate with treatment, thus playing a positive role in promoting their rehabilitation.
2 the role of nurse etiquette in holistic nursing
Nurses are the first to receive patients in the hospital. The management level of this hospital can be seen from the attitude, speaking style, kindness, enthusiasm, civilization and courtesy of the reception staff. Nurses have the most contact with patients, so how to show respect for patients in nursing work? Mainly reflected in the manners of nursing staff. As we all know, people's manners and manners are always affecting the people around them and the surrounding atmosphere, giving people a feeling of beauty or ugliness, affecting interpersonal relationships and promoting or hindering interpersonal communication and cooperation. In addition, proper manners can also give people a sense of dependence, so the professional etiquette of nursing staff can not be ignored. Nurses' professional etiquette is the code of conduct that nurses should follow in their professional activities. Proper manners and courtesy are the manners that contemporary nurses should have. The service content, professional behavior and professional image displayed by a professional nurse in clinical work every day represent the professional level of nursing from small departments to large hospitals. There are two languages for nurses: vocal language and body language. A good word warms three winters, and a bad word hurts June. The true and credible content of "sincerity in China and sincerity in the outside" combined with warm and sincere expression can make the nursing work achieve the ideal effect.
3 Nursing etiquette is an important means to strengthen the effect of nursing behavior
With the change of medical model, people's demand for health and the quality of medical services are getting higher and higher. Etiquette has become an important part of representing hospital culture and promoting hospital construction. In clinical nursing work, etiquette is integrated into every link of nursing operation, including admission, three inspections and seven pairs, patrol rounds and handover on duty. Good nursing etiquette can not only make nurses full of self-confidence, self-esteem and sense of responsibility in nursing practice, but also create a friendly, cordial and healthy humanistic environment with beautiful appearance, correct attitude, friendly language and elegant manners, so as to stabilize the psychological balance of patients, play a role that drugs can not play, achieve good therapeutic effect and improve the quality of nursing services.
Nursing etiquette can ensure the improvement of nursing quality.
The quality of nursing depends on two aspects: one is nursing technology, and the other is good nurse etiquette. The quality of nursing technology directly determines the level of quality, but how to make the best use of nursing technology depends on the professional etiquette of nursing staff, such as nurses' natural and friendly expression, gentle and healthy posture and a warm word, which can urge patients to speak their minds, let nurses find out the existing and potential psychological problems of patients as soon as possible, and let patients and nurses get comfort and comfort in communication. For example, cancer patients have certain particularities. Many patients are depressed and desperate, have no confidence in treatment, and have resistance to treatment and nursing. At this time, the patient may have impolite words and deeds. Nurses should have patience and restraint, let patients talk about their inner worries and fears, and let patients' depressed mood be vented. At this time, nurses should be caring, arrange and guide patients, give humanized care and emotional support, care and encourage patients, and stabilize patients' emotions. Therefore, it is particularly important to put forward higher requirements for medical staff, such as nurse etiquette and humanized service. Nurses' superb skills, extensive knowledge, dignified appearance and behavior will enhance patients' confidence in treatment, at the same time strengthen psychological care, communicate with patients and their families, understand patients' psychological state, care for patients, gain patients' trust, and establish their confidence in overcoming diseases, which is conducive to rehabilitation.
Nursing etiquette is an effective behavior to meet patients' psychological needs.
Modern nursing management takes holistic nursing as the core. Nurses should not only master skilled and superb nursing techniques, corresponding medical and nursing knowledge, but also have profound humanistic knowledge, good self-cultivation and good behavior norms. Good nursing etiquette service plays a very important role in meeting patients' psychological needs. When the patient was admitted to the hospital, the nursing staff smiled. Smiling is the key to interpersonal communication. As angels in white's smile, it is a symbol of beauty and a manifestation of love, giving patients hope for life and improving the relationship between colleagues and nurses. When seriously ill, people come to the ward for medical treatment with confidence, which can not only get a warm word, a gentle and healthy gesture and a natural and friendly expression from the medical staff, but also urge patients to speak their minds, facilitate nurses to find out the existing and potential psychological problems of patients, and make patients get comfort, understanding, help and encouragement in communication with nurses, effectively eliminate negative emotions such as tension and anxiety, actively cooperate with various treatments and nursing, and strive for early recovery.
The service of nursing concept is beneficial to improve the social image of the hospital.
Due to the humanistic care and nursing of nurses, the satisfaction rate of patients to the hospital has been improved. For example, when a patient leaves the hospital, the nurse can assist the patient to go through the discharge settlement procedures according to the notice and explain the medication method to the patient. Now they will tell patients to rest after discharge, take medicine on time, check up regularly, and give dietary guidance with good wishes. Seeing the patient leave the ward left a deep and beautiful impression on the patient, which fully reflected the nurse's "people-oriented service tenet", thus improving the social image of the hospital.
Nursing etiquette is helpful to nurses' psychological health care.
Good nursing etiquette service not only provides positive support for patients' treatment, but also plays a certain role in nurses' psychological health care. Clinical nurses face patients for a long time. Patients' pain, tears, complaints, and sometimes even rude abuse will bring adverse emotional reactions to nurses psychologically. Therefore, it is very important for nurses to do self-psychological health care well. On the surface, nurses' clothes, manners and expressions only affect patients, but in essence, these will also affect nurses' own psychological state. Good nursing etiquette not only provides services for patients, but also helps to promote nurses' health care mentality, thus maintaining their own mental health.
To sum up, modern nursing staff should have neat gfd, elegant and friendly manners, warm and caring language, profound and solid medical knowledge, skilled nursing technology, persistent dedication and good nursing etiquette, so as to achieve the unity of internal beauty and external beauty, win the social recognition and trust of patients, and then play a positive role in promoting the rehabilitation of patients.